VPN Unlimited Review 2020
|Jurisdiction||United States of America|
|Price||$2.78 (On a 5 devices 3-Year Plan)|
|Servers||400+ servers in 70+ countries|
|Works in China||No|
|Compatibility||Windows, Android, Apple, Desktop, Chrome, Firefox, FireTV|
Users might be left wondering why despite 400+ servers, the ability to unblock Netflix and all other major streaming platforms, in addition, to complete support for torrenting, VPN Unlimited is not a recommended VPN.
Moreover, the service also has impressively flexible payment plans that fit the budget and needs of almost all users while a user-friendly GUI means it elevates the user experience in general.
However, it fails at performing well in the most crucial VPN category there is i.e. a safe jurisdiction. The US’ terrible history of tracking its users’ online browsing coupled with the service’s own ambiguous declaration about its logging practices render it as a misfit as far as safe VPNs are concerned.
This 2020 VPN Unlimited review looks at what a service that offers features that most other VPN providers would be envious of, but ultimately its unsafe location lets it down. For users that place safety and anonymity above all else, PureVPN should be the ideal VPN provider with its absolute “no-logs” policy.
- Jurisdiction: Where Is VPN Unlimited Located?
- Security: Is VPN Unlimited A Safe Option?
- Leaks: Are Your IP, DNS & WebRTC safe?
- Servers: How Many Servers Does VPN Unlimited Have?
- Streaming: Can VPN Unlimited Unblock Netflix?
- Speed: How Fast Are VPN Unlimited Servers?
- Compatibility: What Devices Can I Use VPN Unlimited On?
- Pricing: Is VPN Unlimited An Affordable Option?
- Trustworthiness: What Do Other Users Say About VPN Unlimited?
Jurisdiction: Where Is VPN Unlimited Located?
VPN Unlimited is based out of the United States. This would make it an awfully risky VPN service to use owing to several data retention laws in the US. For starters, the United States has long been the de facto leader of the notorious 5/9/14 Eyes alliance.
It keeps tabs on all its citizens’ online activity under the guise of safety measures against potential terrorist attacks in the aftermath of 9/11. The past few years have seen several scandals and revelations that have revealed just how far-fetched the NSA and CIA have been in monitoring all user activity online.
These issues are further corroborated by several pieces of legislation, at both state and federal levels that mandate all companies to keep track of all its users’ browsing.
Security: Is VPN Unlimited A Safe Option?
No, VPN Unlimited is far from being anywhere near a safe VPN option. The service appears to be free of any viruses and has a decent set of encryptions to protect users. However, its base of operations being inside the US is too big an issue for me to overlook.
Dubious Logging Policy
However, I would advise users to properly read the fine print as I learned after reading it carefully that this is only applicable to users that use VPN Unlimited’s personal servers. These personal servers are akin to premium servers that are only available to view once users have actually subscribed to the service.
What was really the final nail in the coffin was the disclosure by the service that if it were required by the law to provide logging information on users, it will have to comply. This serves as the most obvious reiteration of my earlier concerns that it is next to impossible for a service operating out of the US not to keep track of all its users’ activities.
VPN Unlimited Encryption & Protocols
Despite operating out of a thoroughly unsafe country in terms of data retention, the service does have an impressive repertoire of encryption and protocols. Users will be able to use all the major protocols i.e. OpenVPN, IPsec, IKEv1, and IKEv2 giving users complete freedom in choosing whichever protocol they favor.
I would highly recommend going for OpenVPN as doing so would allow users to choose between Blowfish 128-bit encryption in addition to the AES-128 and AES-256-bit encryptions. I should state here that all other protocols would only support AES-128-bit encryption.
VPN Unlimited VirusTotal Test
While the service is not safe in terms of its logging policy, I wanted to see whether the service is free from another aspect i.e. the files themselves. Using Virus Total, I scanned the entire service as well as all its downloadable tools to check for any potential malware or viruses.
Here is the result:
As users can see, the service appears to be devoid of any harmful malware.
Leaks: Are Your IP, DNS & WebRTC Safe?
To be sure that there are no IP, DNS or WebRTC leaks taking place, I conducted a series of tests using ipleak.net to be completely sure. Here is the complete result:
Evidently, users can be assured that their IP, DNS, and WebRTC are completely safe online.
Servers: How Many Servers Does VPN Unlimited Have?
VPN Unlimited has 400+ servers that are spread across 70+ countries. Impressively, this service covers almost all major locations around the world, meaning that users will be able to unblock most of the blocked content from anywhere on the globe.
Does VPN Unlimited Support P2P/File Sharing?
Yes, VPN Unlimited allows users unlimited torrenting. However, there is a catch i.e. it is only supported on 5 servers. These servers include Canada-Ontario, France, Luxembourg, California, and US-California 1.
Considering how the service is based out of the US, a country with a terrible slew of laws against online piracy, I would advise users to steer clear of the US servers or any other server that is in a 5/9/14 Eyes alliance country.
Does VPN Unlimited Work in China?
VPN Unlimited does not appear to work properly in China. Even though the service has a server in Hong Kong, it maintains on its site that it lacks the potency to properly unblock Chinese content.
It has become increasingly hard to access the internet unrestricted in China owing to the tough regulations imposed by the Chinese government. VPNs are usually the first victim every time the government launches a new round of crackdowns.
Expats from around the world should keep this in mind and get a VPN service that has an operational server inside China that would grant these expats seamless access to local geo-restricted content.
Streaming: Can VPN Unlimited Unblock Netflix?
Yes, the service is fully capable of unblocking Netflix. Just like torrents, the service actually indicates the best servers in terms of streaming for all its users. On the app itself, users can connect to the best server for Netflix by heading over to the streaming option and then selecting “Netflix”.
Similarly, users can repeat the process for all other streaming sites like Amazon Prime, Hulu, Hotstar, BBC iPlayer, and Disney+ and the service will proceed to unblock all these services hassle-free.
Speed: How Fast are VPN Unlimited Servers?
Despite a decent count of servers, I wanted to see how these servers perform in terms of quality. Keeping that in mind, I put the service through the standard speed test to see how fast are VPN Unlimited servers.
On a 100 Mbps connection, I connected to 5 random servers inside Italy, Germany, UK, Canada, and Australia.
Here are the results:
Compatibility: What Devices Can I Use VPN Unlimited On?
It always reflects positively on a service’s perception of being user-friendly if it offers complete cross-compatibility. As such, VPN Unlimited is available for use on Windows, Mac, Android, Linux, and iOS as well on Fire TV.
Additionally, the service is also available for use on Chrome and Firefox if users want to stick to extensions. Unfortunately, the dedicated app is not available for Fire TV.
Pricing: Is VPN Unlimited An Affordable Option?
The pricing for VPN Unlimited depends tremendously on one important factor i.e. how many devices a user wants to use the service on.
First off, if the users opt for support for 5 simultaneous connections, then they can choose between the following plans:
- Monthly ($9.99/mo.)
- 1-Year ($5.00/mo. Or $59.99 per year)
- 3-Year ($2.78/mo. Or $99.99 per year)
- Lifetime ($199.99 one-time payment)
Similarly, if users opt for support for 10 simultaneous devices instead, then they’ll have the following plans to choose from:
- Monthly ($14.99/mo.)
- 1-Year ($7.50/mo. Or $89.99 per year)
- 3-Year ($4.17/mo. Or $149.99 per year)
- Lifetime ($299.99 one-time payment)
VPN Unlimited Payment Methods
VPN Unlimited offers users the chance to pay online via PayPal, VISA/Mastercard credit cards, Gift cards provided by Amazon, Google and iTunes. Additionally, it also supports Bitcoin to ensure digital anonymity in terms of financial transactions for users.
However, I was disappointed to see that the service does not support VISA/Mastercard debit cards. Similarly, support for cryptocurrencies seems to be limited to just Bitcoin while a lack of payments through Cash also does not reflect well on a service that claims to value privacy above everything.
VPN Unlimited Refund Policy
VPN Unlimited has a 7-day money-back guarantee. I found this time frame to be inadequate for a user to have properly used and judged whether the service meets their requirements or not. I should add here that the generally unspoken but agreed-upon industry standard is 30-days. VPN Unlimited falls way short of this unofficial standard.
Trustworthiness: What Do Other Users Say About VPN Unlimited?
There have been times where my own experience with a VPN service has been different compared to other users. Hence, I looked at two other avenues to gauge what most users feel about the service i.e. Trustpilot and Reddit. Additionally, I also review the customer support of the service itself to see how well the VPN Provider handles user queries.
Here’s what I found out on all these fronts:
VPN Unlimited Trustpilot Review
The service appears to have a highly positive 4.5/5 rating on Trustpilot. Additionally, of all the reviews, 85% are rated as Excellent with just 8% being Bad. At first sight, it would seem that this service has a comparatively better rating than some of the other highly regarded VPN services available on the internet.
However, the review count seems to be at 247 meaning that while encouraging this does not give a truly thorough overview of what most users truly feel. Hence, despite the overwhelmingly positive reviews, I would say be extremely careful not to rely to heavily on these reviews too much.
VPN Unlimited Reddit Review
Reddit is well-renowned for its unabridged opinion on most services. If any service fails to deliver on the promises it makes, then this service does not hold back in going medieval on it.
Most of the Reddit posts I saw with regards to VPN Unlimited seemed to paint a picture that for the most part users get what they pay for. There are some obvious cons to using the service, chiefly the impact it has on the device’s own memory.
However, one thing kept popping up and not for good reasons i.e. the confusing logs policy. While the service does claim “No-logs”, users were easily able to identify loopholes that allowed for data to be collected while also implicitly admitted to keeping connection logs.
VPN Unlimited Customer Support
VPN Unlimited’s customer support left me severely underwhelmed. For instance, the service did not seem to offer 24/7 live chat support. It appears that until recently, the service did use to have this feature but for some reason, it has chosen to get rid of it now.
Instead, users have to rely entirely upon an email ticketing system that requires an email address and a username. This is complemented via a knowledge base that claims to have answers to most users’ queries.
The email ticketing system appears to be prompt as it responded to my questions within the day. However, it is by no means a superior alternative to a 24/7 live chat. The knowledgebase, on the other hand, is surprisingly thorough and I do believe that most users will find suitable answers to most of their queries via this resource. Moreover, the service also has a detailed set of guides on how to make the most of the service’s ability to unblock streaming sites as well as support for torrenting.
VPN Unlimited Alternatives
If it weren’t for the utterly ambiguous logging policy and its contentious location of being inside the United States, VPN Unlimited would actually be an excellent choice as a VPN provider. It utilizes the best encryption and protocols, while it offers users the chance to unblock most of the popular streaming sites like Netflix and Hulu.
Similarly, the service also has an impressively flexible array of payment plans that would suit the needs of most users based on how many connections they need. However, all of these benefits pale compared to the downsides of using this service.
Users that rank location and logging policies above all else will find a few other VPNs to be quite as good as PureVPN. It has been in the VPN industry for a long time, having earned a reputation for its reliable services available at the most affordable rates that prioritize user anonymity above all else.
Do I Recommend VPN Unlimited VPN?
No, despite some undeniably impressive features, it does not tick the most crucial aspect that a secure VPN must-have i.e. a safe jurisdiction and a transparent logging policy.
A VPN primarily exists to ensure that users’ activities are kept safe and anonymous online. In the past, I have been more than willing to let go of contentious jurisdictions owing to some of the additional privacy features that a VPN offers. However, the United States has a terrible record of coercing companies operating on its soil to help it keep a close tab on all user activity. I find it highly unlikely that VPN Unlimited would defy the US Govt and go against multiple federal and state laws in regard to tracking its users’ activities online.
As far as features go, I have no significant misgivings about the service being more than good enough. However, as I have stated multiple times, all of these features are secondary offerings next to absolute guarantee of users’ activities being kept safe and anonymous online. It is for this reason that I highly recommend a more reliable name like PureVPN instead of VPN Unlimited.
I think VPN Unlimited lifetime package is extremely expensive. They should revise their pricing strategy in near future. Besides, the service is suitable for streaming needs but it must include a free trial feature in its armory.