JurisdictionBritish Virgin Islands
Price $2.21/mo ($47.76 for 24 months)
Servers3,200+ in 65 Countries
LogsNo Logs Certified
EncryptionAES-256-GCM/AES-256-CBC
Unblocks NetflixYes
TorrentingYes
Works in ChinaYes
Recommended Yes
Websitehttps://surfshark.com/
CompatibilityWindows, Android, Apple, Chrome, Firefox

Established in 2018, Surfshark is one of the best VPNs I have tested. Does its quality match its pricing? Indeed, the provider maintains the perfect balance between value and reliability, going head-to-head against names like ExpressVPN and NordVPN.

It offers unlimited multi-logins, successfully unblocks Netflix in 13 countries, and bypasses the VPN ban in China, while providing access to 1,700+ servers in over 63+ countries worldwide. Starting at $2.21/mo on a 2-year plan + 3 months free, I highly recommend Surfshark VPN for those in search of a budget-friendly all-rounder that defies all odds to offer a premium product.

To verify Surfshark’s all-rounder VPN claims, I’ll be researching every feature and its security, streaming, pricing, servers, compatibility, and support. Let us see if the VPN is really worth the money, after putting it through the grind!

Rating Criteria

  1. Jurisdiction: Where is Surfshark VPN Based?
  2. Security: Is Surfshark VPN Safe and Reliable?
  3. Leaks: Does Surfshark Leak Your IP, DNS & WebRTC?
  4. Servers: How Many Servers Does Surfshark Have?
  5. Streaming: Does Surfshark Work for Netflix?
  6. Speed: How Fast is Surfshark and Its Servers?
  7. Compatibility: Apps and Supported Devices
  8. Pricing: How Much Does Surfshark Cost Really?
  9. Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

Jurisdiction: Where is Surfshark VPN Based?

Surfshark has its headquarters in the highly safe and privacy-friendly British Virgin Islands, which may be a British Overseas Territory, but has a fair degree of freedom in matters governing its internal affairs.

Britain is a member of alliances like the 14 Eyes, forcing it to comply with other member countries in matters of data and intelligence, but these shadows of alliances do not bound BVI to do the same.

This is the primary reason why Surfshark and the infamous ExpressVPN have set up their base there. Serving a gag request or filing a data extradition request in the country is a complex process. Its just a good place to be in as a VPN service, nothing more, nothing less.

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Security: Is Surfshark Safe?

My Surfshark review unveils that based on the location, audit, warrant canary, and logging policy, the provider is definitely a safe choice. You can use it for staying anonymous and secure when downloading torrents, streaming pirated movies, or even when accessing banking information!

Does Surfshark Keep Logs?

No, Surfshark does not keep connectivity/activity logs like incoming/outgoing IPs, VPN servers, used bandwidth, session info, network traffic, connection timestamps, and browsing/downloading/purchasing history.

It is important to mention that based on my Surfshark review, the VPN does log your personal email address and credit card details though. Every provider requires these two details to create and manage your account, while also catering to your complaints.

Of course, there are providers like MullvadVPN that do not even keep details of your email or credit cards. They generate specific account numbers to create user accounts and run them.

Undergone a Security Audit By Cure53

Cure53, a renowned web security service firm, and the first choice for comprehensive audits of VPNs, conducted a full blown security review of Surfshark VPN’s Chrome and Firefox browser extensions.

Surfshark VPN aced the limited assessment, conducted in November 2018, with nothing being found except for two minor vulnerabilities that were marked as “low severity”.

Protocols and Encryption Information

There is no support available for protocols like L2TP/IPSec or PPTP. Surfshark uses the industry-standard OpenVPN (TCP and UDP) protocol on all devices and platforms.

This includes their iOS app, which previously only used the IKEv2 protocol. As a result, you can feel assured to leverage stronger security on your iPhone and iPad devices.

As of 2020, Surfshark VPN is also among the few providers that offer the new Shadowsocks protocol, which helps in bypassing geo-restrictions in countries like China!

With regards to encryption, the provider supports two different ciphers: AES-256-CBC and AES-256-GCM. You can change them in all apps according to your security preferences.

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Security Features Offered by Surfshark

2019 had been a year of innovation for Surfshark, as it went on to add two new services to its VPN product offering; HackLock and BlindSearch. The former is a data leak alert system that may evolve into a full-fledged identity theft protection tool.

On the other hand, the BlindSearch is a new ad-free private search tool that aims to display pure organic results without the interference of any historic memory. This is a great tool for marketers as well.

As a benefit to free VPN users, Surfshark has even introduced the TrustDNS app to provide basic security for everyone. The provider has also added a reverse split-tunneling feature for selecting which apps or websites use the VPN.

Surfshark and the VPN Trust Initiative (VTI)

To play its role in building understanding, strengthening trust, and mitigating risks for users, my Surfshark review discovers that the VPN has joined hands as a founding member of the VPN Trust Initiative (VTI).

This initiative from i2Coalition seeks to build a community of cooperation in the privacy industry to provide insights regarding the best practices and technical standards of VPNs.

It will serve as a voice of the VPN industry collectively, helping consumers be more informed about their VPN choices, while gaining more knowledge about appropriate guidelines.

Warrant Canary is Clear of Threats (Date: June 27, 2020)

Surfshark’s Warrant Canary is as clean as a whistle, which is updated on a daily basis for the ease-of-mind of prospects and customers. As of June 27th, they have the following count on each such request:

  • National Security Letters: 0
  • Gag Orders: 0
  • Warrants from a government organization: 0

This is incredibly impressive, further strengthening the credibility of Surfshark VPN. It is also vital to highlight that not many VPNs issue these Warrant canaries. Most receive such orders and most comply with them.

Leaks: Does Surfshark Leak Your IP, DNS & WebRTC?

Based on my Surfshark review, the provider does not leak any personally identifiable information. Your IP, DNS, and WebRTC remain leak-free at all times, regardless of which server you connect to.

How did I reach this conclusion? I performed VPN leak tests on Surfshark VPN. The process took me a good 12 hours, where I checked almost all servers of Surfshark from six different VPN testing tools on the internet:

WebRTC and HTTP Request Leaks:

DNS Leaks:

IPv4/IPv6 and Torrent IP Leaks:

Leak Testing Results

Surfshark came out unscathed from all these six leak tests to establish its credibility, as a highly suitable service for protection against prying eyes and copyright infringement hunters while torrenting.

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Servers: Does Surfshark Have a Good Network Infrastructure?

Yes, in fact Surfshark’s server network has grown tremendously over the years. From 800 servers in 50+ countries, it now hosts 1040+servers in 61 countries globally, which is quite an achievement for a newcomer.

The server infrastructure was previously skewed more towards North America and Europe. However, it has added newer servers in places like Turkey, India, Singapore, South Korea, New Zealand, Israel, South Africa, Chile, Costa Rica and Canada among others.

Looking at this Surfshark review of servers, it is clear the VPN is looking to expand and rightly so. One of the most critical things that can make or break any VPN’s credibility in the market is the availability of its servers.

Is Surfshark Good for Torrenting?

Indeed, Surfshark VPN offers excellent performance for p2p activities. You have 1,700+ servers in 63+ locations, all of which are P2P-friendly and work with clients like uTorrent, BitTorrent, Deluge, and streaming players like VLC, Ace Player, and Popcorn Time.

At the same time, the provider guarantees that its servers give no issues in downloading torrents and files from ThePirateBay, RARBG, 1337X, TorrentDownloads, and LimeTorrents.

uTorrent Download

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Does Surfshark Work in China?

Fortunately, Surfshark works smoothly in China. Similar to NordVPN and ExpressVPN, the newcomer also offers a dedicated Chinese website to help residents in the country gain access to their product.

For expats, Surfshark VPN offers the NoBordersTM mode, which bypasses “The Great Firewall” using obfuscation technology. Follow the steps below to activate the mode and become a Chinese local again:

  1. Download the Surfshark VPN Windows Application
  2. Subscribe to a plan and enter your login details in the app
  3. Click on the “Gear” icon on the top right corner
  4. Navigate to the “Advanced” settings menu
  5. Activate the “NoBordersTM Mode”
  6. Connect to any available Surfshark China servers!

How to Bypass the GFW via Surfshark

Surfshark Uses both: Bare-Metal and Virtual Locations

I approached Surfshark’s live chat support to learn more about virtual/physical server offerings, but the representative completely denied having any fictitious locations.

Virtual Locations - Chat Transcript

Testing on their in-mum.prod.surfshark.com server revealed that it is actually located in Netherlands, Amsterdam.  Another one is Surfshark’s Vietnam – Ho Chi Minh City server, which routes from Belgium through a datacenter located in Netherlands.

Surfshark ASM Traceroute Test - Indian Server

When i approached the provider again with these findings, they said that they offer both: virtual and physical. The chat support exec also mentioned that they are planning to inculcate a new feature within their apps.

One that will tell users as to which server is a virtual one and which one is an actual bare-metal one, similar to how other providers do it. Most providers have a (V) sign on their server list, signaling a virtual server.

As of October 2019, Surfshark VPN had adopted the practice and now clearly marks all virtual locations in their apps, be it on iOS, Android, Mac, or Windows. 

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Streaming: Does Surfshark Work with Netflix and Other VoDs?

Gladly, Surfshark VPN does work with Netflix, thanks to its strong security/privacy that offers protection against Deep Packet Inspection (DPI) and other VPN blocking algorithms.

To unblock the American Netflix service, I switched the protocol from the outdated IKEv2 to the OpenVPN (TCP) protocol. After which, I tested all available US/UK/JP/DE servers in the “physical locations” tab:

5 Working Servers for Netflix US

  1. Los Angeles (Ultra HD)
  2. Las Vegas (Ultra HD)
  3. New Jersey (HD)
  4. Phoenix (HD)
  5. Seattle (HD)

3 Working Servers for Netflix UK

  1. London (Ultra HD)
  2. Manchester (Ultra HD)
  3. Glasgow (HD)

2 Working Servers for Netflix JP

  1. Tokyo (Ultra HD)
  2. Osaka (Ultra HD)

2 Working Servers for Netflix DE

  1. Berlin (Ultra HD)
  2. Frankfurt am Main

If you are figuring out how to watch Netflix US using Surfshark (or any other version UK, JP, DE), simply connect to the above working servers for each location and enjoy streaming your favorite movies/TV shows!

Surfshark Works with Netflix

Apart from US, UK, JP, and DE, Surfshark provides access to 12 other Netflix libraries (16 in total). This is quite incredibly for a newcomer, considering its tough to even unblock one library in recent times.

The best part of all: you only have to pay a low $2.21/mo on a 2-year plan and have access to over 1,700+ servers in 63+ countries, which can unblock VoDs excluding netflix, such as:

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Surfshark Speeds: How Fast is Surfshark?

Speed testing Surfshark revealed that the provider manages to deliver 78.15Mbps in download and 60.18Mbps in uploads, when i first I connected on 5 different servers selected randomly in the US, UK, Australia, Germany, and France:

After they recently upgraded their network to over 1700+ servers in 60+ countries, I decided to conduct another test. This time, Surfshark offered better performance, delivering an average of 89.99 Mbps in downloads and 86.25 Mbps in upload.

ServerDownloadUploadPing
US94.39Mbps90.63Mbps61ms
UK89.88Mbps85.74Mbps70ms
Canada92.19Mbps91.44Mbps55ms
Australia89.03Mbps87.13Mbps68ms
Germany90.50Mbps88.31Mbps72ms
Average91.19Mbps88.65Mbps65ms

Is Surfshark Compatible with My Device?

Previously, the provider did not offer much in the way of apps. Just a few browser extensions, a basic Android app, and that was it. Now they have undergone a serious transformation, adding a legion of new and improved apps for;

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For 2020, Surfshark has even upgraded the design and user-interface of all apps, including the browser extensions. This further helps them in gaining more traction in their marketplace, as the new UI is quite impressive.

How to Install Firestick on Surfshark VPN

  1. Launch the “Google Play Store” on your Amazon Fire TV
  2. Search for the “Surfshark” app
  3. Click “Download” and wait for the process to complete
  4. Sign in using your Surfshark login credentials

How to Install Kodi on Surfshark VPN

  1. Sign up with Surfshark by getting a subscription
  2. Download the VPN app for the device you are using Kodi on
  3. Connect to any secure location to activate the VPN
  4. Launch Kodi and enjoy streaming safely on your device!

Pricing: How Much Does Surfshark Cost?

The pricing plans at Surfshark are divided into three silos: monthly (starting at $11.95), yearly ($5.99/mo.), and 2-years (as low as $1.99/mo.) Longer durations give you the ability to leverage better discounts.

For instance, if you opt for the yearly, you will only have to pay $5.99/month, billed as $71.88 once. This is quite reasonable than paying $11.95 every month, which adds up to over $140!

Their 24 month plan is where the provider offers its cheapest subscription rates. It costs only $1.99/month ($47.76 billed once), which is significantly lower than the damage of the monthly or yearly subscription.

Surfshark Pricing Information

Surfshark VPN’s cost strategy makes one thing pretty clear i.e. they want you to buy their two-year subscription. Still, it is quite cheaper than most comparable providers, providing users greater value for their money.

Do they offer a free trial? Sadly no, my Surfshark review unveils they do not offer a full-fledged free trial to customers. It makes sense too, especially considering you can get a 2-year plan for as low as $1.99.mo.,

On the contrary, you do have a 30-day-money-back guarantee on all premium plans, from the day your subscription commences. Surfshark also accepts all major payment methods. 

These include PayPal, AliPay, and Credit/Debit card, etc. You can also pay through different types of cryptocurrencies to remain anonymous, without divulging any significant financial details.

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Trustworthiness: Trustpilot Ratings, Reddit, and Customer Support

To give you better idea about Surfshark VPN, I have provided details about the provider from the perspective of “users” on Trustpilot and Reddit. These should help with the decision-making process:

Surfshark Review Trustpilot

Surfshark has receiving an average rating of 4.5/5 on Trustpilot from a total of 1,059 users. Needless to say, this is quite a remarkable score and indicates that users are satisfied with the provider.

Over 71% of users have given Surfshark an “excellent” rating, which says a lot considering about the reliability of the provider. Most complaints around the service revolve around their refund policy and the waiting period for getting one.

Surfshark Trustpilot Rating

Surfshark Review Reddit

I was confident about Surfshark having a good reputation among Redditors, and I was proven right by the countless of positive reviews on Reddit. Most netizens have had a “great” experience with the provider.

Users appreciate the budget friendly costs, the user-friendly design, good performance, and unlimited devices. Some Redditors reported issues with Netflix, but like the review below clarified that contacting the support team helped.

My opinion about Surfshark from vpnreviews

Surfshark Customer Service

Surfshark is perhaps the only provider in the marketplace that offers over 10 different methods of receiving support. Of course, the most reliable of all is their 24/7 live chat support, which is incredibly proactive.

If you have a more detailed problem that requires attention, users have the option of submitting a request and selecting the relevant department to forward the complaint too. Moreover, if you do not want to continue with the subscription service their support team will guide you on how you can cancel Surfshark subscription.

Surfshark Customer Support

Other mediums for support include separate pages for FAQs, applications assistance, billing & account, Smart TVs and consoles, features, router, manual connection, and DNS setups.

All in all, I was quite impressed by the myriad of options available and the division of different support pages, as to make it easier for users to receive specific information to their problems.

I even recorded the response times after sending the VPN four questions via email with intervals. Among them, two were general queries and two were a little more technical. See the statistics below:

QuestionInitial Response TimeNumber of Emails
How do I use Netflix on Surfshark?20 Minutes1
Is Surfshark good for Torrenting?25 Minutes1
Does Surfshark Work in China?30 Minutes1
Can I install Surfshark on my router?24 Minutes1
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Surfshark Alternatives

Surfshark enjoys the highest ranking from BestVPN.co, after reviewing over 180+ providers in the marketplace. Why? Because of its amazing service yet budget-friendliness, despite being a newcomer in the marketplace.

However, if you are still looking for alternatives and do not mind paying a little extra, I recommend signing up for PureVPN (starts at $1.32/mo ) or Ivacy (starts at $1.99/mo.), both of which maintain a perfect balance of affordability and value.

You can also look at other alternatives to Surfshark below and their comparisons of pricing, features, unblocking capabilities, torrenting/streaming performance, setup and interface, servers, security offered, customer service and more:

Do I Recommend Surfshark?

I highly recommend Surfshark, if you are looking for an affordable choice for all your VPN-related needs. You can get a plan for as low as $1.99/mo. from here.

Above all, my Surfshark review finds that the VPN unblocks Netflix, downloads torrents securely, and delivers excellent digital privacy, hence why it ranks 1st in our listing.

The VPN is free from WebRTC/DNS/IP address leakages, offers amazing support for all platforms, and provides users with unlimited simultaneous connections, as a first in the VPN industry.

Compatible with device: Windows, Android, Apple, Chrome, Firefox,

44 Responses to Surfshark VPN

  1. Pierre
    (1/5)

    These guys try to sweet talk you through the 30 day trial period. They promise various methods to solve their bugs such as restarting the application over and over.
    I was on PIA before which was smooth but with Surfshark the connection drops continuously and they even blamed me for that and refused to make a refund becuse of it.
    Now they have scammed me out of 23 months of service and their reply is:
    “The conversation that occurred on the 21st of February ended abruptly as there was a disconnection from live chat without confirmation that the issue has been resolved and you only came back today, when the 30 day money back guarantee is already passed.”

  2. Yaniel
    (5/5)

    I am surfshark’s customer for 6 months or so and there are no quarrels on how awesome this service really is considering the pricing. it works for everything and even has dedicated ips!

  3. Will
    (5/5)

    oh boy where do i start. I was a customer of PIA for a long time and then torguard and another one i cannot remember the name exactly. I just needed a vpn to unblock netflix and i wasted money by believing in false claims. recently though i subscribed to surfshark and im pleased to know that it works as it claims, do wish i didnt waste money on others earlier

  4. Oliver
    (5/5)

    I live in New Zealand and wanted to use the latest sensation “disney plus” came across a guide saying that Surfshark works perfectly. Signed up and since then i have been using it for all my streaming activities. It’s been a great experience so far, just thought id share.

  5. Maat
    (5/5)

    I been using Surfshark for a year now in egypt to watch the US netflix. its a great service to use honestly.

  6. Anonymous
    (5/5)

    I signed up for Surfshark a month ago to see if it works with Netflix and it hasn’t failed on me yet

  7. Max
    (5/5)

    Not a bad service… good features for the low price

  8. Robert
    (5/5)

    Good VPN service it offers strong security and fast VPN to keep information from going into the hands of big government or corporate businesses.

  9. Nameless
    (4/5)

    Subscribed to this vpn because of its price, stayed because of its quality of service. US servers are rather slow though.

    • Bestvpn.co

      Hey there, great to see you commenting here and interacting with us. And about the servers are they only slow in the U.S. or when doing something specific like watching a video or downloading torrents? Can you elaborate more so that we can focus on these aspects during our next test.

  10. Jackwob
    (4/5)

    Great review! Thanks for the detailed insights. I live in the US and have received DMCA notices in the past for downloading torrents. I use the Netherlands servers of Surfshark and not once have I got any warning.. its been great

    • Bestvpn.co

      Great to see you commenting here Jackwod. Indeed, the provider is a safe choice when downloading torrents. Just make sure to always use the most secure OpenVPN protocol 😉

  11. Daniel
    (5/5)

    I didn’t plan to sign up with Surfshark as I was already with Nord. Their hacking incident forced me to look elsewhere and I found this review. Subscribed and have not looked back since, everything works as advertised. I would like more servers nonetheless…

    • Bestvpn.co

      Thanks for commenting here Daniel. Indeed, a lot of customers were disappointed when NordVPN got hacked. Glad our review helped you find the next best option for your needs and yes lately a lot of people have been asking for more servers. Thanks for your feedback nevertheless! 🙂

  12. Coast Rico
    (5/5)

    Hi I have been using surfshark for a while now of I am quited happy with your service however I would be more happy if you could add more servers from Africa especially West and East Africa like what PureVPN have done. You now have only South Africa and Nigeria servers but would want to see more of these servers as that is what I normally use. I dont want to switch to PureVPN because of this but will be extremely happy to see more servers in this part of the world.

    • Bestvpn.co

      Great to see you interacting here with us and sharing your experience. Sadly, adding more servers is the responsibility of Surfshark itself. We are only “reviewing” the provider, but will definitely add more about this in the review itself “customers demanding more versatility in servers”. How does that sound?

  13. Thomas
    (2/5)

    Don’t buy Surfshark services if you are in China. Surfshark VPN simply DOES NOT work in China.
    If you live in the USA and need a cheap VPN, why not. But if you are in China, I strongly advise against buying Surfshark VPN. I made the mistake myself, and after three months with intermittent to no connection through Surfshark VPN, I had to buy another VPN. I simply could not stay longer without access to the Internet. Surfshark says that they provide customer service to help you access the Internet: I have spent countless hours making technical operations on my iPhone and my laptop to try to have the service work, but it does not work. Surfhshark is down during weeks at a time, without the possibility to access to Internet.
    I usually don’t post reviews online, but I must say that my experience with Surfshark has been awful and I do not recommend using their services.
    After buying a new VPN, I requested a refund for my Surfshark service, since it does not work. They declined it, arguing that they could give technical support to help their VPN work. It simply does not work, regardless of the hours spent trying to make it work. I feel like I ordered a whole meal, and Surfshark only delivered the appetizer. It failed to deliver the main course, but refuses to refund the meal. Bad customer service.
    Go with other more serious and reliable VPN are you are in China.

    • Bestvpn.co

      Hey Thomas, hope you are doing well. Thank you for sharing your thoughts here on our site. Really sorry to hear about the bad experience. This is quite problematic that a user is facing trouble in accessing the service in China. We’ve been constantly testing it ourselves (through our representative in Beijing) and have come across no such issue. Although I would say that accessing VPNs in China is a slippery slope and downtimes are to be expected.
      Nevertheless, if you have been at the wrong side of the service, it does need to be addressed. Can you be a bit more specific on what exact error you were facing when connecting the service? Also, did you try using their NoBorders Mode,? As that activates the obfuscation technology that makes it possible to work in China. Also, which VPN did you sign up with later on? Don’t mind our curiosity; user reviews like yours help us analyze different services better to guide our viewers more appropriately.

  14. kevin
    (1/5)

    I have some disappointment with your article.
    Because there is a wrong part.
    surfshark collects ip addresses from your computer and other devices from websites.
    And collect various error reports. (Metadata Risks)
    When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, – surfshark privacy policy
    And they also collect cookies.
    This policy is dangerous.

    • Bestvpn.co

      Hey there Kevin, hope you are doing well. We apologize for the disappointment. However, I’d have to disagree on a few things. I’ve read the privacy policy rather thoroughly and the statement you are referring to in complete states, “When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, provided by third parties (e. g. Google Play). Advertising IDs are used for marketing purposes and user analytics and are not connected to user’s personal information. You can reset your identifier or opt out of personalized ads by adjusting your device settings.”
      This is standard for all apps on Google Play Store and even on Apple; it is not connected to your personal information, and you can opt out from it. Unless, the provider is storing timestamps, bandwidth used, etc you don’t need to worry about these specifics.
      Also, collecting error reports is a practice conducted by every application and developer, otherwise they won’t be able to fix bugs and issues customers may be facing with the apps. While I agree there are metadata risks to this activity, it is still a grey area. You can feel assured though that the provider does not store IP addresses, as they were previously audited by Cure53.

  15. ValveZ
    (3/5)

    In my case Surfshark proved to be a very unstable VPN prone to frequent random disconnections. Neither of my PC’s could maintain a stable Surfshark VPN connection, not even for a single day. For me stability is very important because I use computers 5+ hours per day. I had absolutely no disconnecting problems with other VPN’s, so it’s next to impossible that my PC’s, router or ISP caused such problems.
    Other than that, their customer service is OK, always respond and try to help (unsuccessfully in my case). Surfshark has no leaks and if they could improve stability, they would certainly be #1. I can’t honestly give more than 2/10 because frequent random disconnections and a major problem.

    • Bestvpn.co

      Hey there ValveZ, hope you are doing well. Really sorry to hear about the poor experience. However, if you have been at the wrong side of the service, it does need to be addressed. What I’ve noticed is that different VPNs have better/worse performance depending on the location you are connecting from. Lately, Surfshark has been upgrading its service a lot. Have you had any better luck with it yet or have you shifted to another VPN permanently?

  16. J. Hunt
    (5/5)

    Great review, you described all the most important parts of this provider. I am using this VPN for a while, and don’t have any plans to change it. Unlimited devices, server locations, speed, and low price make Surfshark stand out from the crowd.

    • Bestvpn.co

      Hey there J Hunt, hope you are doing well. Thank you for entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you 🙂

  17. Berd
    (5/5)

    I bought Surfshark before my trip to China and this provider worked as intended to. Of course, I would like some more servers across the world, but other than that – excellent service and app.

    • Bestvpn.co

      Hi Berd,

      We are glad your experience went great with Surfshark. The provider has more than 500 servers now, which I think is a good mark for a VPN service. Whats your thought on it ?

  18. Jim
    (1/5)

    Software still very buggy and not ready – do not buy. Big issues with viber desktop. Had to reformat my laptop after using the kill switch which messed up connectivity.

    • Bestvpn.co

      Hey Jim,
      Thank you for sharing your thoughts here on our site.
      But to really be honest, this is one of those rare ocassions when we heard something bad about Surfshark. We’ve been constantly testing it ourself and have come across no such issue. But if you have experience the wrong side of the service, it does need to be adressed. Can you be a bit more specific on what exact issues you faced? With a bit of more detail?
      Thanks!

  19. Dylan M
    (5/5)

    I bought surfshark after reading this. It works great and is so easy to use even for someone as tech-challenged as me lol. The connection is fast and the app works great on tv. We had some problems with accessing netflix but their support agent helped us and now we are able to see the USA library.

    • Bestvpn.co

      Hey Dylan,
      We know that you are one of our most loyal readers! Thank you for again entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you!
      Thanks a ton!

  20. Paschendale
    (4/5)

    Will you accept wamart giftcard as payment?

    • Bestvpn.co

      Hello Paschendale,
      Surfshark doesn`t accept this payment method as of currently, Only the methods listed in this review work as of today.

  21. Don Boucher
    (5/5)

    Well, so far Surfshark has given me fast, secure and anonymous connections here in the U.S.A.

    I’ve tried both short-term and extra long term connections and never had a slow server or other connection trouble. I love the whitelister feature, multiHop, and CleanWeb options.

    I wonder if some reviewers had problems that weren’t actually SurfShark’s doing. After some vigorous personal use and critical testing, I’ve become very happy with my decision to use SurfShark.

    • Bestvpn.co

      Hey Boucher,
      Surfshark is undoubtedly, a great VPN in terms of reliability these days. Its almost rivaling the performance of the more established providers and yes, it performs in exactly the same manner as yo just mentioned!
      Btw, did you go for the provider after reading our review?

  22. Mitch
    (5/5)

    This is probably the most elaborate review I’ve read and I agree with most of your points. Comparing to market leaders Surfshark does have fewer servers and I did encounter the same problem you mentioned with automatic protocol and USA servers. But overall for a newcomer it’s very well developed and I can give high praise for the speeds they offer. After fixing the protocols the streams went smoothly no matter the distance of the server I picked.

    • Bestvpn.co

      Hey Mitch,
      Thanks for liking our work here! This makes us strive ever so more to bring even better reviews for facilitating valuable user ease!
      Thanks for being such a wonderful supporter of our site Mitch!

  23. John
    (3/5)

    I was getting some help from some of you staff but some hopeless I don t even know if I’m connected properly the only one has help me is Matthew asking me do screens and so on wish took me hours next person to come on was hopeless so I’m hoping for a refund

    • Bestvpn.co

      Hey there John, hope you are doing well. Thanks for commenting here. Can you elaborate more on the issue you are experiencing? From what i can understand, you are facing connectivity issues? A good way to check if the VPN is activated is to perform a test. Head to IPLeak.net. I’ve rarely ever encountered any Surfshark user being unable to connect. Try reinstalling the TAP-drivers too.

    • Anthony

      Exactly what happened to me John, Sarah told me to send in a report to technical dept., I had only just purchased the app. Failed to connect, Failed to stop block and failed to give any support. AVOID!!!

  24. john morgan
    (2/5)

    I am sorry to say I have had the same experience as Roman,but I think it is my fault as much as “surfsharks” as I am no geek,I am 77yo and very little background in computers,at the same time,I have not enjoyed
    ad free football or films.These thousands of films I was supposed to see never materialised nor did the football experience,I installed a new router an”smc barricade N,smcwbr 14s-n5.I do not know if this is adequate or not for trouble free reception.There is a lady comes to our site,a computer programmer,and if she communicated with you on Tuesday of next week,would you be able to enlighten her on what I have to do to improve my reception,please advise.John.

    • Bestvpn.co

      Thanks for commenting here John. It’s great seeing that you are trying to keep up with the technological trends of today. Most people usually give up as they age sadly lol From what i can make out, you are facing trouble in understanding how to use the Surfshark app. So, i’ll be guiding you a bit.

      If you want an ad-free experience using the VPN application, you will have to activate the “CleanWeb” feature from Surfshark. You will find it the Settings > Security menu. While you are at it, also enable the “Kill Switch” feature. With regards to the limitless streaming, you need to go broader than just using a VPN.

      Let me clarify that the VPN is a tool for shifting your virtual location, IP address, making it seem as if you are located in a different country altogether. This enables you to bypass geo-restrictions on varied websites. In simple words, you will still need to sign up with varied services or download a platform like Kodi for unlimited access to sports entertainment.

  25. Roman
    (2/5)

    Hello

    Do not buy it. I had installed software on 3 PCs, notebook and android and all starts to have problems with internet, network… even if surfshark is not connected… Software is piece of crap. I paid for 24 months and I want refund after few days more than 30 days and the reject to refund.
    Do not trust SurfShark. Pay a little more and everything will at least work which won’t with surfshark!

    • Bestvpn.co

      Thanks for commenting here Roman.
      We believe that your software apps are having a problem related to the kill switch.
      Have you asked Surfshark’s support about connection issues you have been facing?

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