Surfshark VPN Review 2024 – Best Bargain VPN with Unlimited Connections

Last updated: February 27, 2024
William Sams
William Sams
Surfshark is famed for being an all-rounder VPN, great for torrenting, public Wi-Fi security, unblocking Netflix, and private browsing. So, I put the provider to test; researching all features, from its torrenting capability and encryption to its streaming abilities, compatibility, multi-logins and support.

Surfshark VPN Review 2023 offers unparalleled value, Surfshark stands out as the best bargain VPN on the market. With a remarkably low price US$ 2.49 /mo - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee, it provides top-notch security features including MultiHop, Smart DNS, Nexus (SDN tech), CleanWeb, Kill Switch, IP/DNS/WebRTC Leak Protection, GPS Spoofing, Split Tunneling, and whatnot, ensure a safe online experience for users.

One of its standout features is the ability to have unlimited simultaneous connections, allowing users to protect all their devices without any limitations. When it comes to Surfshark’s privacy policy, it stands as a genuine no-logs VPN, verified by an independent third-party known as Cure53. The servers deliver incredibly high speeds, ensuring seamless streaming, gaming, crypto-trading, and browsing experiences without any inconvenience.

Surfshark easily unlocks popular streaming services like Netflix, Hulu, BBC iPlayer, Disney+, Amazon Prime Video, and more. It’s compatible with Windows, Mac, Linux, Android, iOS, and routers, offering seamless access across platforms.

For devices without native VPN support, Surfshark provides a Smart DNS feature, catering to systems like Xbox, PlayStation, Apple TV, Roku, and more. With 24/7 live chat support, Surfshark is always ready to assist with any inquiries or concerns, regardless of the time.

Using the internet without a VPN exposes users to a multitude of dangers. Without proper security measures, hackers can easily gain access to sensitive information. Moreover, websites and ISPs can track your online activity, compromising your privacy. Surfshark VPN acts as a shield against these threats, providing robust protection against malware and other online dangers.

Still thinking Is Surfshark VPN trustworthy? Yes it is, for those seeking a reliable VPN, Surfshark is the best VPN. Not only does it offer excellent security features, but it does so at the lowest price point in the industry.

By investing in Surfshark, users can achieve the highest measures of online security, ensuring their personal information remains confidential and safe from prying eyes.


Surfshark VPN Features – Updated 2023

Surfshark VPN carries a comprehensive suite of features that ensure a secure and seamless online experience. With Surfhark review updates in 2023, it stands as a formidable choice for safeguarding your digital presence.

Features  Short Description
Jurisdiction Surfshark is based in the privacy-friendly jurisdiction of the British Virgin Islands, which is outside the jurisdiction of major surveillance alliances.
Plans and Pricing Surfshark offers flexible and affordable subscription options. Subscription starts from US$ 2.49 /mo - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee
Security Features Advanced encryption protocols like AES-256 offer a range of security features, including a kill switch, MultiHop, and CleanWeb, to ensure top-notch online protection.
Privacy Policy Surfshark maintains a strict audited no-logs policy, ensuring user data is not stored or monitored.
Server Network Extensive server network with over 3,200 servers across 80+ countries, ensuring reliable and fast connections worldwide.
Speed and Performance The VPN consistently delivered rapid surfshark download speeds across all its servers, though there were occasional instances of slower upload speeds.
Streaming Surfshark exhibits robust unblocking capabilities, successfully bypassing restrictions on platforms like Netflix and Hulu, as confirmed through multiple streaming tests.
Torrenting Surfshark’s servers are optimized for downloading torrents regardless of your location.
Customer Support Surfshark provides dependable service coupled with top-notch customer support through live chat, FAQs, and email assistance.

Surfshark VPN – Pros and Cons

Pros
  • WireGuard Protocol.
  • Unlimited Simultaneous Connections.
  • Unlocks Popular streaming platforms Netflix, iPlayer, Amazon Prime, Disney Plus
  • Multi-hop and Clean Web
  • Surfshark Nexus using Software Defined Networking (SDN) technology.
  • Strict No-Logs Policy.
  • Strong Security Features.
  • 24/7 Customer Support.
  • GPS-Spoofing Feature.

Cons
  1. Lack of Split Tunneling feature on iOS.
  2. A limited number of P2P servers.
  3. Lack of dedicated IP address option
  4. Virtual servers are situated distant from designated locations.


Jurisdiction: Where is Surfshark VPN Based?

Surfshark VPN is based in the Netherlands, a country known for its generally privacy-friendly stance. Unlike some countries such as India and China, the Netherlands does not mandate VPN companies to retain user data. This enables Surfshark to uphold a robust “zero-log” policy, assuring users of their online privacy.

However, it’s worth noting that the Netherlands is a member of the Nine Eyes international alliance. This coalition consists of countries that collaborate on sharing intelligence information. While Surfshark operates within the jurisdiction of the Netherlands, it’s essential for users to be aware of this affiliation and consider it in their decision-making process.

The company’s server infrastructure has undergone rigorous evaluation by Cure53, a reputable German cybersecurity firm. Cure53’s audit has confirmed Surfshark’s adherence to its own stringent protocols, which include the regular deletion of any logged IP addresses. This further reinforces Surfshark’s dedication to maintaining a secure and privacy-centric service for its users.

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Plans and Pricing: How Much Does Surfshark Cost?

Surfshark’s pricing structure comprises three tiers: a monthly option starting at $12.95, a one-year plan at $3.99 per month, and an even more cost-effective option with prices as low as US$ 2.49 /mo - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee. Opting for longer-term subscriptions unlocks substantial discounts, such as the annual plan, which amounts to $3.99 per month, billed as $59.76 annually, a considerable saving compared to the monthly rate of over $155.

For the most budget-friendly choice, the two-year plan stands out. Priced at just US$ 2.49 /mo - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee. for the initial billing cycle, it offers exceptional value, especially when compared to the expenses of monthly or yearly subscriptions. This option allows users to enjoy the benefits of Surfshark’s services at a highly affordable rate.Also you can surpass your yearly plans and elevate your online security with the added benefit of Surfshark Deals For American Users, ensuring you get the best value for your investment in top-notch VPN services.

Features Monthly Price Monthly Price with Surfshark One Yearly Price Total Billed Amount Annual  Amount After First Billing Period Savings
1 Month $12.95 $14.44 $155.40 $12.95 $155.40  None
12 Months $3.99 $5.48 $47.88 $47.88 $59.76 69%
2 Years $2.49 $3.98 $29.88 $59.76 $59.76 81%

Surfshark VPN’s pricing strategy emphasizes the value of its two-year subscription, which offers significant cost savings compared to affordable VPN providers. While they encourage this option, it still stands as an economical choice, ensuring users get the most out of their investment.

Yes, it provides a Surfshark free trial for Android, iOS, and macOS devices, allowing users to thoroughly test the apps before committing to a purchase. During this trial period, users have access to all premium features, including data privacy, global streaming capabilities, and the ability to change their IP address to any region worldwide. With its free trial also you can use it as Free VPN for Router.

Surfshark offers a 30-day money-back guarantee on all premium plans, starting from the commencement of your subscription. The company accepts various payment methods, including PayPal, Google Pay, Credit/Debit Card, and Amazon Pay.

For added privacy, users also have the option to pay with different cryptocurrencies, allowing them to remain anonymous without disclosing sensitive financial information which makes it a top choice for NFT enthusiasts, accepts crypto via CoingGate or CoinPayments, solidifying its position as the best VPN for NFT  and Web 3.0.

How do I avail money-back guarantee with Surfshark?

If you’re seeking a refund, Surfshark offers a 30-day window for all plan types, ensuring your satisfaction. The process is straightforward: simply visit the official website and initiate a live chat with their customer support team.

They will assist in canceling your Surfshark subscription and initiating the refund request. It typically takes about 4 to 5 days for the refunded amount to be credited back to your account.

How do I cancel my 7-day Surfshark free trial?

Surfshark offers a user-friendly 7-day trial for Android, iOS, and macOS devices, granting potential users an opportunity to explore the VPN’s features without commitment. An advantage of this trial is that it doesn’t require the submission of credit card details, ensuring a risk-free experience.

However, it’s important to note that once the trial is initiated, it cannot be canceled, allowing users to thoroughly evaluate Surfshark’s capabilities before making a subscription decision.

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Security: How Secure is Surfshark?

Surfshark is one the more secure VPN services as it prioritizes user security with a range of robust features. The Whitelister function allows users to specify certain apps or websites that can bypass the VPN, providing flexibility in online activities. CleanWeb, on the other hand, acts as an ad and malware blocker, enhancing the overall browsing experience while bolstering security.

For added protection, Surfshark incorporates a Kill Switch feature, which ensures that in the event of a VPN connection drop, internet traffic is immediately halted, preventing any potential exposure. The use of secure protocols including WireGuard, OpenVPN UDP, and TCP further fortifies data transmission, enhancing both speed and security.

To top it off, Surfshark uses AES-256-GCM encryption, which makes it a is an industry-standard cryptographic protocol known for its high level of security. This encryption method ensures that data remains confidential and inaccessible to unauthorized parties, providing users in USA with peace of mind regarding their online privacy. This high level of security and privacy make Surfshark one of the best VPN for public Wi-Fi.

With these advanced security measures in place, Surfshark stands as a formidable option for those seeking a secure and reliable VPN service.

Protocols and Encryption Information

Surfshark employs a formidable combination of protocols and encryption techniques to fortify user security. Notably, they use the industry-standard OpenVPN (TCP and UDP) protocol across all devices and platforms, ensuring a robust and reliable connection. This includes their iOS app, which now exclusively utilizes the IKEv2 protocol, offering enhanced security for iPhone and iPad users.

In a significant move, Surfshark has introduced the new Shadowsocks protocol, setting them apart as one of the select few providers to offer this feature. This protocol proves invaluable in bypassing geo-restrictions, particularly in regions like China where online access is more tightly regulated.

In terms of encryption, Surfshark supports two potent ciphers: AES-256-CBC and AES-256-GCM. Users have the flexibility to adjust these settings in all apps based on their individual security preferences.

Surfshark enhances our online security by encrypting our traffic through multiple servers, adding an extra layer of protection to our web activity. These combined efforts make Surfshark a standout choice for users seeking top-tier encryption and protocol options.

IKEv2

IKEv2, or Internet Key Exchange version 2, is a protocol renowned for its speed and reliability in establishing secure connections. It’s particularly lauded for its seamless performance on mobile devices, making it an excellent choice for users seeking robust security on platforms like iOS.

Surfshark’s implementation of IKEv2 ensures that iPhone and iPad users can leverage this protocol to bolster the security of their online activities. While not as widely used as OpenVPN, IKEv2 is a valuable addition to Surfshark’s protocol offerings, providing users with an alternative option for secure browsing.

OpenVPN

OpenVPN is an industry-standard protocol known for its versatility and strong security measures. It’s compatible with a wide range of devices and platforms, making it a popular choice for VPN providers. Surfshark utilizes both OpenVPN (TCP and UDP) protocols across all devices, ensuring a robust and reliable connection for users.

This protocol’s reputation for being secure and reliable adds an extra layer of assurance for Surfshark users, contributing to the overall strength of their online security.

WireGuard

WireGuard is a relatively new VPN protocol that has gained attention for its exceptional speed and efficiency. Known for its streamlined code and modern cryptographic principles, WireGuard offers a high level of security without compromising on performance.

Surfshark’s adoption of WireGuard is a testament to its commitment to providing cutting-edge technology to users. By integrating WireGuard into its offerings, Surfshark ensures that users can experience fast and secure connections, making it an attractive option for those seeking top-notch VPN protocols.

Kill-Switch

Previously, Surfshark’s kill switch operated in a rather binary manner, offering only an all-or-nothing approach. When activated, it would completely halt internet access unless connected to a Surfshark server. However, the latest update has refined this feature, allowing for a more nuanced functionality.

Now, it functions in a more standard manner, stepping in to sever the internet connection only in the event of a Surfshark VPN drop. This ensures that users can continue to browse without disruption if they have chosen not to activate the VPN for a specific session.

This modification to Surfshark’s kill switch offers users a greater degree of control over their online experience. It strikes a balance between security and convenience, providing a safeguard against potential privacy breaches while allowing for uninterrupted internet usage when the VPN is not in active use.

This enhancement reflects Surfshark’s commitment to improving user experience and ensuring that its VPN service aligns with the diverse needs and preferences of its customers.

Surfshark Nexus

Surfshark is at the forefront of innovation with its ambitious project, Surfshark Nexus. This initiative aims to revolutionize the way VPN servers operate. By consolidating its discrete servers into a unified network, Surfshark Nexus introduces a seamless experience for users.

Now, you can swiftly transition to a new VPN server without the need for a complete disconnection, ensuring uninterrupted browsing and enhanced privacy. This feature is particularly valuable for users who require swift server switches for various online activities.

Surfshark Nexus introduces a groundbreaking function known as IP Rotator. This ingenious feature automatically assigns users a fresh IP address at regular intervals, all while maintaining an unbroken connection. This means your online presence remains dynamic and secure, with robust privacy measures without any disruption to your browsing or streaming experience.

Surfshark Nexus exemplifies the company’s dedication to providing cutting-edge solutions that not only prioritize security but also optimize user convenience and efficiency in an ever-evolving digital landscape.

More Security Features Offered by Surfshark

Surfshark went on to add two new services to its VPN product offering; HackLock and BlindSearch. The former is a data leak alert system that may evolve into a full-fledged identity theft protection tool.

On the other hand, BlindSearch is a new ad-free private search tool that aims to display pure organic results without the interference of any historical memory. This is a great tool for marketers as well.

As a benefit to free VPN users, Surfshark has even introduced the TrustDNS app to provide basic security for everyone. The provider has also added a reverse split-tunneling feature for selecting which apps or websites use the VPN.

Surfshark One

Surfshark One is a comprehensive security suite offered by Surfshark that combines their flagship VPN service with powerful antivirus protection. Priced at $14.44 per month or a discounted rate of $77.64 per year (with the first year further reduced to $65.76), it provides an affordable and integrated solution for safeguarding your online presence. What sets Surfshark One apart is its proactive approach to security.

Unlike standard VPNs that may claim to detect malicious sites, Surfshark One offers real-time protection and on-demand virus scanning, adding an extra layer of defense against online threats.

This bundled package not only ensures your internet traffic remains encrypted and secure, but it also actively guards against malware, phishing attempts, and other malicious activities.

By integrating VPN and antivirus functionalities, Surfshark One provides users with a seamless and robust security solution, making it an attractive option for those seeking comprehensive protection for their digital activities.

Surfshark and the VPN Trust Initiative (VTI)

In this Surfshark review, it is evident that the VPN service has taken an active step towards enhancing user trust and security by becoming a founding member of the VPN Trust Initiative (VTI). This collaborative effort, spearheaded by i2Coalition, aims to foster a community within the privacy industry dedicated to establishing best practices and technical standards for VPN services.

By coming together, the VTI will serve as a unified voice for the VPN industry, empowering consumers with valuable insights to make informed choices about their VPN providers and providing clear guidelines for optimal use.

Warrant Canary is Clear of Threats (Date: August 14, 2023)

As of August 14, 2023, Surfshark’s Warrant Canary remains completely clear of any threats. They diligently update this report daily, providing peace of mind for both potential customers and existing users. On this specific date, their record is spotless, indicating zero National Security Letters, zero Gag Orders, and zero Warrants from government organizations.

This remarkable transparency underscores Surfshark VPN’s credibility and commitment to user privacy. It’s noteworthy that not all VPN providers issue Warrant Canaries, as many receive such requests and, unfortunately, comply with them. Surfshark’s dedication to keeping their record clean sets them apart as a trustworthy choice for users concerned about their online privacy.

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Privacy: How Private is Surfshark?

Surfshark excels in preserving user privacy through a combination of robust features. Their stringent no-logs policy ensures that no records of users’ activity, including IP addresses, browsing history, and visited websites, are retained. This commitment to data protection establishes a strong foundation for safeguarding user information.

To fortify security further, Surfshark has its own secure DNS servers, shielding users from potential DNS spoofing and other malicious attacks. This additional layer of defense helps to ensure that sensitive information remains confidential and inaccessible to unauthorized parties.

Surfshark’s MultiHop feature is another noteworthy privacy measure. Routing traffic through multiple VPN servers significantly complicates attempts to track online activity. This strategic obfuscation adds an extra layer of security for users seeking heightened anonymity while browsing the internet.

Surfshark offers an array of innovative features designed to enhance privacy. The Camouflage Mode disguises VPN traffic as regular HTTPS traffic, making it more challenging for third parties to detect VPN usage. The Invisible to Devices function conceals your device from others on the same network, reducing the likelihood of tracking.

CleanWeb blocks ads, trackers, and malware, providing a cleaner and more secure browsing experience. Finally, Surfshark’s IP Randomizer assigns a different IP address with each connection, further enhancing the difficulty of tracking online activity. These collective features solidify Surfshark’s position as a top choice for users prioritizing their online privacy.

Does Surfshark Keep Logs?

No, Surfshark does not keep logs of users’ activity. They have a strict no-logs policy in place, which means they do not retain any information regarding IP addresses, browsing history, or visited websites. This commitment to user privacy and data security is a fundamental aspect of Surfshark’s service, providing users with confidence in their online activities.

Passed a Security Audit By Cure53

Surfshark successfully underwent a security evaluation conducted by Cure53, a distinguished IT security consultancy renowned for its expertise in penetration testing and security assessments. In 2021, Cure53 meticulously scrutinized Surfshark’s server infrastructure and VPN extensions.

Ultimately affirming that no major security vulnerabilities were discovered. Their assessment described Surfshark’s security foundation as “very solid,” indicating a high level of confidence in its security measures.

While the positive outcome of the Cure53 security audit attests to Surfshark’s commitment to security, it is essential to acknowledge that no security system is flawless, and the possibility of new vulnerabilities emerging always exists.

Staying informed about the latest security developments and ensuring VPN software is regularly updated is crucial for maintaining a secure online environment.

Here are some of the key findings of the Cure53 security audit of Surfshark:

  • Surfshark’s server infrastructure is built on solid foundational settings, showcasing the expertise and commitment of the company’s engineers in configuring constructs and cipher suites.
  • The VPN extensions provided by Surfshark demonstrate a high level of robustness and show no vulnerabilities, both in terms of privacy and general security.
  • The audit’s overall assessment of Surfshark is positive, with the testing team expressing full confidence in the company’s understanding of the security and privacy challenges that come with being a VPN provider. They have demonstrated proficiency in addressing these concerns.

RAM-only Servers

Surfshark’s RAM-only servers are a security feature designed to enhance user privacy and data protection. Unlike traditional servers that may store data on hard drives or other storage mediums, RAM-only servers operate solely on volatile memory (RAM).

This means that any data processed or temporarily stored on these servers is wiped clean every time the server is powered off or rebooted.

The advantage of RAM-only servers is that they leave no residual data behind, ensuring that no user information or activity logs are retained. This significantly reduces the risk of potential data breaches or unauthorized access.

By utilizing RAM-only servers, Surfshark provides an extra layer of security for its users, particularly those who prioritize maximum privacy and data protection in their VPN service.


Leaks: Does Surfshark Leak Your IP, DNS & WebRTC?

Based on my Surfshark review, the provider does not leak any personally identifiable information. Your IP, DNS, and WebRTC remain leak-free at all times, regardless of which server you connect to.

How did I reach this conclusion? I performed VPN leak tests on Surfshark VPN. The process took me good hours, during which I checked 10 different servers of Surfshark (including US, UK, and Belgium) from six different VPN testing tools on the internet:

WebRTC and HTTP Request Leaks:

DNS Leaks:

IPv4/IPv6 and Torrent IP Leaks:

Leak Test Results

Leak Testing Results

Surfshark passed all the leak tests easily

After checking 10 different Surfshark servers including the regions (US, UK, and Belgium), we detected no IP, WebRTC, or DNS leaks.

Surfshark came out unscathed from all these six leak tests to establish its credibility, as a highly suitable service for protection against prying eyes and copyright infringement hunters while torrenting.

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Servers: Does Surfshark Have a Good Network Infrastructure?

Yes, in fact, Surfshark’s server network has grown tremendously over the years. From 800 servers in 50+ countries, it now hosts 3200 servers in 100 countries globally, which is quite an achievement for a newcomer.

The server infrastructure was previously skewed more towards North America and Europe. However, it has added newer servers in places like Turkey, India, Singapore, South Korea, New Zealand, Israel, South Africa, Chile, Costa Rica, and Canada among others.

Looking at this Surfshark VPN review of servers, it is clear the VPN is looking to expand, and rightly so. One of the most critical things that can make or break any VPN’s credibility in the market is the availability of its servers.

These are our findings on Surfshark’s server network and locations:

  • Surfshark has an expansive network of 3200 servers in 100 countries.
  • Dedicated IPs are not available at the moment but the provider offers Static IPs.

Number of servers and locations

Surfshark has 3200 servers in 100 countries. For more insight, here is the Surfshark server list.

  • Middle East & Africa: Algeria, Egypt, Israel, Morocco, Nigeria, South Africa, United Arab Emirates.
  • Asia Pacific: Australia, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Laos, Macau, Malaysia, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Uzbekistan, Vietnam.
  • Americas: Argentina, Bahamas, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Paraguay, Peru, United States.
  • Europe: Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

For a more detailed guide, including server type and optimal server for country and city location, explore further on complete Surfshark server list.

Does Surfshark Work in China?

Fortunately, Surfshark works smoothly in China. Similar to NordVPN and ExpressVPN, the newcomer also offers a dedicated Chinese website to help residents in the country gain access to their products.

For expats, Surfshark VPN offers the NoBordersTM mode, which bypasses “The Great Firewall” using obfuscation technology. Follow the steps below to activate the mode and become a Chinese local again:

  1. Download the Surfshark VPN Windows Application
  2. Subscribe to a plan and enter your login details in the app
  3. Click on the “Gear” icon in the top right corner
  4. Navigate to the “Advanced” settings menu
  5. Activate the “NoBordersTM Mode”
  6. Connect to any available Surfshark China servers!

Surfshark Uses both: Bare-Metal and Virtual Locations

Surfshark employs a combination of both bare-metal and virtual locations in its server network. Bare-metal servers are physical servers located in specific geographical locations. These servers offer enhanced performance and reliability as they are dedicated to a single user or organization.

On the other hand, virtual locations are servers that are not physically located in the specified country but are configured to appear as if they are. While virtual servers can offer benefits such as increased flexibility and cost-efficiency, they may have slightly lower performance compared to bare-metal servers.

However, it’s essential to acknowledge that virtual locations may not be suitable for every user. If a VPN claims to support a location like Hong Kong but operates on virtual servers based in New York, it can significantly affect connection speeds. Therefore, transparency from providers regarding their use of virtual locations is crucial for users to make informed decisions.

Surfshark makes an effort to be transparent about its use of virtual locations, featuring them prominently in its app. However, the exact physical hosting locations are not disclosed. This information is pivotal because the proximity of virtual servers to the represented country can significantly influence performance.

While Surfshark occasionally positions virtual servers close to their respective countries, many seem to be served from centralized locations like Amsterdam and Florida. This may affect the user experience, particularly for frequent travelers to these ‘virtual’ destinations.

We conducted tests to ascertain the impact of Surfshark’s virtual locations. The results were intriguing. Ideally, virtual locations should be as close as possible to the countries they represent, in order to minimize any potential performance drawbacks. Surfshark does exhibit this practice on occasion, such as by hosting its Cambodia location with servers in Hong Kong.

Virtual locations often share the same hosting countries. For example, Amsterdam serves as the base for users from Nigeria, Egypt, Algeria, Ghana, Andorra, and more. Likewise, servers in Florida cover countries like Bolivia, Argentina, and the Bahamas. While advantageous for users in Amsterdam, frequent travelers to these ‘virtual countries’ may find Surfshark’s performance may not align with their expectations.


Surfshark Speeds: How Fast is Surfshark?

During the Surfshark speed test, it demonstrated its capacity for speed. Initially, upon connecting to servers in the US, UK, Australia, Germany, and France, the provider achieved a download speed of 78.15 Mbps and an upload speed of 60.18 Mbps.

However, recent network upgrades, carrying over 3200 servers across 100 countries, led to improved performance. The subsequent test yielded an average download speed of 81.32Mbps, with uploads clocking in at 76.12 Mbps.

BV-surfshark-speed-test-outside USA - Copy

When it comes to performance, Surfshark displayed a clear contrast between download and upload tests. In the realm of downloads, it demonstrated robustness, with results only experiencing a minor reduction of 3.9%.

However, in the case of uploads, the performance was less impressive, as Surfshark VPN exhibited an average speed. Furthermore, latency measurements were not as promising, with Surfshark VPN.

Surfshark’s recent network enhancements have had a positive impact on its overall speed capabilities. While download speeds have shown significant improvement, there is room for growth in terms of upload performance and latency reduction.

Server Download Upload Ping
US81.32 81+ Mbps 76+ Mbps 61ms
UK 80+ Mbps 75+ Mbps 70ms
Canada 81+ Mbps 73+ Mbps 55ms
Australia 80+Mbps 72+ Mbps 68ms
Germany 80+ Mbps 72+ Mbps 72ms

Does Surfshark slow down the internet?

Yes, typically, the speed decrease can range from 20% to 30%. It’s worth mentioning that connecting to a server closer to your actual location can often result in better performance.

Surfshark does not impose any bandwidth, speed, or data limitations on its users. However, it’s essential to note that when using a VPN, there may be a reduction in speeds and response times compared to a direct connection.


Streaming: Does Surfshark Work with Netflix and Other VoDs?

Yes, Surfshark for Netflix is known for its effectiveness and quality streamigg apart from other streaming platforms and other Video-on-Demand (VoD) services. The VPN provides access to a wide range of regional libraries, allowing users to enjoy content from different countries.

Whether you’re interested in a specific show available only in certain regions or want to explore a broader selection, Surfshark reliably delivers seamless access to popular streaming platforms.

Platforms  Works or Not
Netflix Working (UK, US, CA, AU, JP)
Prime Working
YouTube Working
iPlayer Working
Disney Plus Working
10Play Working
9Now Working
Hulu Working
ITV Player Working
All4 Working

Surfshark’s dedicated servers optimized for streaming ensure a smooth and uninterrupted viewing experience. These servers are designed to provide high-speed connections, making it easy for users to stream content in high definition without buffering or lag.

Whether you’re catching up on your favorite shows or exploring new releases, Surfshark ensures you have unrestricted access to a world of entertainment through various VoD services.

We effortlessly connected to Surfshark’s server in Los Angeles, enabling seamless access to Netflix. The process was straightforward and user-friendly, requiring just a few clicks. Once connected, we were able to unlock a range of content available exclusively in the US library.

This experience highlighted Surfshark’s efficiency in bypassing geo-restrictions and providing an enhanced streaming experience.

surfshark-review-netflixSU

Connecting to the Surfshark Netflix server in the US allowed me to unblock and watch “The Walking Dead” with a buffer-free experience

Unblocked Netflix with Surfshark (US/UK/JP/DE/Ukraine and other local libraries)

We conducted thorough tests by connecting to specific servers optimized for unblocking Netflix libraries in the US, UK, Japan, Ukraine, and Germany. Our aim was to assess the effectiveness of Surfshark in providing seamless access to diverse regional content libraries.

Surfshark-unblocking-netflix-ukraine

We used Ukrain’s optimized server to unblock Netflix

By doing so, we gained valuable insights into the VPN’s performance in bypassing geo-restrictions on Netflix and ensuring an enhanced streaming experience for users worldwide.

Unblocked Disney+ with Surfshark

By connecting to Surfshark’s New York server, we successfully unlocked access to Disney+. Surfshark’s wide server network and optimized streaming servers ensure a seamless and buffer-free Disney+ experience. Whether you’re enjoying classic animations or the latest Star Wars series, Surfshark helps you unlock the full Disney+ library from anywhere.

surfshark-review-Disney+

We used the New York server of Surfshark to watch “Lightyear” on Disney+ with no buffering screens

Unblocked Hulu, Amazon Prime Video, BBC iPlayer, and more with Surfshark

Using Surfshark’s NY server, we effortlessly circumvented geo-restrictions using Surfshark on Hulu, providing us with unrestricted access to its vast collection of shows and movies. This VPN seamlessly opens up the world of entertainment, ensuring that you can enjoy your favorite content without any limitations.

surfshark-review-Hulu

The Surfshark Hulu server Unblocked “Family Guy” using the New York server

In a seamless fashion, Surfshark’s NY servers effortlessly bypassed restrictions on Amazon Prime Video, granting us unrestricted access to a diverse array of content. We were able to stream a wide range of shows and movies without encountering any disruptions or complications.

This demonstrated Surfshark’s effectiveness in providing a smooth and hassle-free streaming experience on Amazon Prime Video.

surfshark-review-amazon

Easily unblocked Amazon Prime Video to watch “The Boys” using the New York server of Surfshark VPN

Surfshark London server proved effective in granting us access to BBC iPlayer, enabling seamless streaming of our preferred media. This VPN excels in unblocking a multitude of platforms, providing us with a versatile and unrestricted streaming experience.

surfshark-review-bbc

I used the London server of Surfshark to unblock and watch “Superman & Lois” on BBC iPlayer

Unblocked Apple TV with Surfshark

We underestimated Surfshark’s ability to bypass Apple TV’s stringent restrictions, but it pleasantly surprised us by succeeding. The VPN effectively gained access to numerous significant Apple TV libraries. Although it took a few attempts to find a compatible server, once connected, the experience was smooth and uninterrupted.

For those seeking a VPN to complement their Apple TV streaming service, Surfshark proves to be an excellent choice.

Why is Surfshark not working on Mac

If you find that Surfshark is not functioning as expected, it could potentially be due to an issue with the application itself. In such cases, it is advisable to uninstall and then reinstall the app to ensure you have the latest version.

Additionally, you can attempt to troubleshoot the problem by restarting your network and powering down your device before trying to connect with Surfshark again. These steps can often resolve any minor glitches or connectivity issues you may encounter.

If challenges persist, fret not. Here’s a handy guide to tackle Surfshark not Working in USA  issues. Explore step-by-step instructions to troubleshoot and optimize your Surfshark connection, ensuring a hassle-free and secure online experience.

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Torrenting: Does Surfshark support torrenting?

Yes, Surfshark is a VPN service that fully supports torrenting. The platform enables P2P support for most of its servers, which means users can freely engage in file-sharing activities without any restrictions. It ensures that all of its servers are optimized for torrenting, allowing for seamless performance across a variety of torrent clients such as BitTorrent, qBittorrent, and uTorrent.

This feature is particularly beneficial for those who frequently download or upload torrents, as it provides a fast and secure connection for these activities. Surfshark offers an extra layer of privacy by allowing users to pay for the service using cryptocurrencies like Bitcoin, enhancing their anonymity while using the VPN for torrenting.

Surfshark goes the extra mile to ensure a seamless torrenting experience. With the inclusion of the “whitelister” feature, users can single out their torrent client, enabling it to drive traffic through the VPN while their other internet traffic is channeled through a standard connection.

This means that you can continue to browse the web, stream content, or use other applications without any disruption, while your torrenting activities remain protected by the VPN. This level of customization provides users with the flexibility to tailor their VPN usage to their specific needs, making Surfshark an excellent choice for those who prioritize both security and convenience.

Still,confused is Surfshark safe? indeed yes it is. Surfshark is a top-notch VPN service for torrenting enthusiasts. It not only supports P2P activities on the majority of its servers but also offers the option to pay with cryptocurrencies for added privacy.

The inclusion of the whitelister feature sets it apart, allowing users to isolate their torrent client for VPN protection while leaving other internet traffic unaffected.


Device Compatibility: Which Devices is Surfshark compatible with?

Surfshark boasts excellent device compatibility, ensuring that a wide range of users can benefit from its services. Whether you’re using a Windows PC, a Mac, an Android, an ioS device, or a Linux machine, Surfshark has you covered.

This extensive compatibility means that regardless of your preferred device or operating system, you can enjoy the benefits of a secure and private internet connection. However, it’s important to note that while Surfshark is available on all these platforms, not all features may be accessible on every operating system.

For Windows users, Surfshark offers a user-friendly application that seamlessly integrates with the system. The same level of compatibility extends to Mac users, ensuring a smooth experience on Apple TV Devices. Android and iOS users can also take advantage of Surfshark’s dedicated mobile applications, allowing them to protect their online activities even while on the go.

Empower your online journey with the unparalleled strength of  Surfshark on iPhone in USA. Tailored for iPhone users seeking top-tier security, this VPN seamlessly integrates for a secure and streamlined online experience. Navigate the digital realm with confidence, as Surfshark ensures a hassle-free and protected journey for iOS users on the go.

For those who prefer the flexibility and customization options of Linux, Surfshark provides manual setup guides, making it compatible with this operating system as well.

Surfshark goes beyond traditional devices, offering compatibility with various smart TVs, FireTV, gaming consoles, and even browser extensions for Firefox and Chrome. This means that you can extend the protection and benefits of Surfshark to a wide range of devices beyond just computers and mobile devices.

Whether you’re streaming content on your smart TV or gaming on your console, Surfshark ensures that your online activities remain secure and private. This level of versatility sets Surfshark apart as a VPN service that caters to the diverse needs of its users across a multitude of platforms.

For 2023, Surfshark has even upgraded the design and user interface of all apps, including the browser extensions. This further helps them in gaining more traction in their marketplace, as the new UI is quite impressive.

Surfshark for Windows

Surfshark VPN for Windows carries a clean, user-friendly interface, tested on a Windows PC with Windows 11. The app’s design, featuring varying shades of blue and white, offers a minimalist layout that adapts to display different levels of information. While not as playful as ExpressVPN, it maintains the simplicity seen in top-tier mobile apps.

surfshark-review-Windows-app

Surfshark provides a user-friendly app for Windows users

The quick connection button swiftly gets users online, morphing into a Pause button that automatically reconnects at set intervals. The app provides various connection options, including proximity-based connections, the fastest location selection, and the ability to create custom multi-hop routes. A detailed list of server locations is conveniently situated at the bottom left of the main screen, allowing for country and city-level selection.

Advanced features like Bypasser, multi-hop capabilities, and NoBorders Mode offer enhanced functionality. Bypasser stands out for its ability to direct an app’s traffic through or around the VPN connection, even extending to URLs. NoBorders Mode disguises VPN traffic as standard HTTPS web traffic, particularly useful in regions with VPN restrictions.

Surfshark offers obfuscated servers through Camouflage Mode. While IP Rotator, a new Windows 11 feature, promises seamless IP address changes every 5 to 10 minutes, testing revealed some difficulties in execution. Nonetheless, Surfshark impressively safeguards against DNS leaks and effectively conceals users’ IP addresses.

Surfshark for macOS

When assessing Surfshark VPN for macOS, the installation process on a MacBook Air was a breeze. The app is conveniently available on both the App Store and the official vendor’s website, providing easy access for users. The app carries a clean and intuitive interface characterized by a predominantly white design complemented by teal and blue accents, ensuring a consistent user experience across Apple devices.

surfshark-review-macOS-app

Surfshark has a sleek app for macOS

Upon opening the application, users are presented with a user-friendly interface displaying a comprehensive list of available VPN server locations. Users have the flexibility to choose the desired country and, in some cases, specify the city of the server. The app includes essential features like CleanWeb mode and a Kill Switch, strengthening overall security and privacy.

Protecting private information is crucial for any VPN service. We conducted a thorough DNS leak test while connected to a server in France. The server proved leak-proof, effectively concealing our DNS information and safeguarding our actual IP address. Engaging in online activities, such as seamless video streaming and quick-loading live streams, further demonstrated Surfshark’s ability to provide a smooth experience.

Surfshark for Linux

Surfshark VPN stands out among Linux-compatible VPNs for its provision of a full-featured app complete with a graphic user interface, a rarity in this domain. During our recent evaluation, we discovered that installation was easy.

surfshark-review-Linux-app

Surfshark’s Linux app is simple and easy to handle for any user

By obtaining a file from the Surfshark VPN website and incorporating the software repository into our Linux system on Fedora, we were able to swiftly set up the app with just a few commands in the Terminal. While the process was manageable, it would be more convenient for users if the app were readily available in the bundled Ubuntu app store.

The Ubuntu version of Surfshark VPN mirrors the appealing visual style of its desktop and mobile counterparts, showcasing the brand’s keen eye for design. This contributes significantly to the overall user experience.

The integration of WireGuard and support for multi-hop connections are welcome features. Navigating online was hassle-free, and the inclusion of a toolbar menu icon for quick access was a thoughtful touch.

In our evaluation, we used the DNS Leak Test tool to verify that Surfshark VPN effectively safeguarded our DNS information, with no leaks detected. We confirmed that our public IP address was successfully altered while the VPN remained connected. This reinforces the reliability and efficacy of Surfshark VPN’s protective measures for Linux users.

Surfshark for Android

During our recent evaluation of Surfshark’s Android VPN app, we deployed it on a Samsung device running Android 11. The app has a clean and intuitive design, featuring a crisp white interface when disconnected, and a distinctive teal gradient upon connecting to a VPN server.

surfshark-review-android-app

Surfshark has an intuitive app for Android users

Surfshark’s Android application is equipped with a comprehensive set of features, ranging from auto-connect to specialized functions like CleanWeb, which serves as an ad and malware blocker.

Additionally, users can utilize a Kill Switch for added security, as well as the innovative IP Rotator feature, which enhances online privacy. Notably, there’s also an option to shield your device from detection by other devices within a local area network.

One of the core functions of any VPN is safeguarding user information. In our tests, we performed an extended examination on its server. Surfshark effectively altered our IP address and successfully prevented any DNS information leakage, ensuring the confidentiality of our online activities.

Putting Surfshark’s Android app to the performance test, we navigated to the streaming platform and initiated the playback of several videos. Impressively, the videos loaded promptly and played seamlessly, devoid of any buffering.

Note: Surfshark on Samsung TV is also a very compatible solution for streaming.

Surfshark for iOS

Surfshark’s iOS app caters to VPN novices, providing an intuitive and visually pleasing experience. Tested on an iPhone X, it eschews skippable tutorials for clear labels on every element.

This ensures users grasp VPN operation from the get-go. Upon login, a white and gray dashboard displays the Surfshark VPN logo with a safety prompt. Tapping “Quick-Connect” changes it to “Your connection is safe: Protected.”

surfshark-review-iOS-app

Surfshark’s iOS app is easy to handle and attractive

The app includes clickable tabs assuring location concealment and activity encryption. Clicking them opens windows explaining these features. Upon launch, users select from a diverse range of server locations for a personalized experience. This user-centric design makes Surfshark’s iOS app an excellent choice for those valuing simplicity and effectiveness.

Surfshark’s iOS app shines for VPN beginners, featuring an inviting interface and clear labels. It guides users effortlessly through VPN functionality. With diverse server locations to choose from, users can tailor their experience. This user-first approach distinguishes Surfshark as a reliable option for iOS users seeking an uncomplicated and efficient VPN solution.

Browser Extensions

When testing Surfshark VPN on Chrome OS, we used our PC. The application proved user-friendly, offering features like automatic server connection or choosing the closest country. Surfshark also provides servers with static IP addresses and multi-hop functionality for extra security.

surfshark-review-browser-extensions

Surfshark’s browser extensions work seamlessly on any operating system

The Chrome OS app includes a Kill Switch, a Bypasser for split tunneling, and CleanWeb which blocks ads, malware, and trackers for an improved browsing experience. Advanced Settings offer options like network invisibility, GPS override, and rotating IP addresses for added privacy and customization.

Surfshark offers a dedicated extension for Firefox users as well, seamlessly integrating with the browser for a secure browsing experience. The extension includes features like CleanWeb, blocking ads and trackers, and enhancing online security. This extension showcases Surfshark’s commitment to comprehensive protection across different platforms and browsers.


How to Install Surfshark VPN on Firestick/Fire TV

Here are the steps on how to setup Surfshark on Firestick.

  1. Launch the “Google Play Store” on your Amazon Fire TV.
  2. Search for the “Surfshark” app.
  3. Click “Download” and wait for the process to complete.
  4. Sign in using your Surfshark login credentials.
  5. Connect to a Surfshark IP by using the “Quick-Connect” option.

For a comprehensive and detailed guide, you can also refer to the complete instructions for installing and using Surfshark on Firestick.

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How to Install Surfshark VPN on Kodi

Here is how to use Surfshark on Kodi

  1. Sign up with Surfshark by getting a subscription.
  2. Download the VPN app for the device you are using Kodi on.
  3. Connect to any secure location to activate the VPN.
  4. Launch Kodi and enjoy streaming safely on your device!
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How to Install Surfshark VPN on Xbox One

Xbox One cannot run VPN apps so you cannot just download and install the Surfshark app on your Xbox gaming console. However, there’s a solution.

You can either set up Surfshark VPN on your router or use the Smart DNS feature to bypass geo-restrictions on your Xbox One.

Remember that Smart DNS doesn’t encrypt your traffic; it just makes geo-restricted services available to you.

Here’s how you can install the Surfshark Smart DNS feature on Xbox One:

  1. Visit the Surfshark DNS page.
  2. Sign in with your Surfshark account if required.
  3. Click on the Smart DNS tab on the left and then click on “Get Started” if you never used Smart DNS before.
  4. Note down the two DNS Server IP Addresses or keep the tab open. We will need them later.
  5. On your Xbox One, go to Settings > General > Network Settings.
  6. Navigate to Advance settings > DNS settings > Manual.
  7. Enter the first IP Address from Step 4 in Primary IPv4 DNS.
  8. Enter the second IP Address from Step 4 in Secondary IPv4 DNS.
  9. Save the settings.
  10. Your console should display the message “It’s all good”.
  11. Restart your Xbox One, and the Smart DNS should now be working.
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How to Install Surfshark on Android Box or Android TV

Your Android box or Android TV should be running on Android 5.0 or later.

Here’s how to install Surfshark on Android box or Android TV:

  1. Go to the Google Play Store and search “Surfshark”.
  2. Install the Surfshark app on your Android box/TV.
  3. Launch the Surfshark app.
  4. Log in with your credentials.
  5. Connect to one of the Surfshark server locations of your choice.
  6. Enjoy streaming geo-restricted content on your Android TV!
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How is Surfshark’s Customer Support?

Surfshark is perhaps the only provider in the marketplace that offers over 10 different methods of receiving support. Of course, their 24/7 live chat support is the most reliable and incredibly proactive.

If you have a more detailed problem that requires attention, users have the option of submitting a request and selecting the relevant department to forward the complaint to. Moreover, if you do not want to continue with the subscription service, their support team will guide you on how you can cancel your Surfshark subscription.

Other mediums for support include separate pages for FAQs, applications assistance, billing & accounts, Smart TVs and consoles, features, routers, manual connection, and DNS setups.

All in all, I was quite impressed by the myriad of options available and the division of different support pages to make it easier for users to receive specific information about their problems.

I even recorded the response times after sending the VPN four questions via email at intervals. Among them, two were general queries, and two were a little more technical. See the statistics below:

Question Initial Response Time Number of Emails
How do I use Netflix on Surfshark? 20 Minutes 1
Is Surfshark good for Torrenting? 25 Minutes 1
Does Surfshark Work in China? 30 Minutes 1
Can I install Surfshark on my router? 24 Minutes 1

How do I contact Surfshark?

To contact Surfshark, you can visit their official website and navigate to the “Support” section. Here, you’ll find various options to get in touch with their customer support team.

They offer a 24/7 live chat feature, allowing you to directly communicate with a representative in real time for immediate assistance. You can submit a support ticket through the website, which will be addressed by their team as soon as possible.

Surfshark provides a comprehensive support site with a wealth of resources to assist users. This includes setup and installation tutorials, troubleshooting guides, FAQs, and various other informative materials. If you encounter any issues or have questions about using their service, consulting the support site can often provide quick and helpful solutions.

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Surfshark Alternatives

Surfshark enjoys the highest ranking from BestVPN.co, after reviewing over 180+ providers in the marketplace. Why? Because of its amazing service yet budget-friendliness, despite being a newcomer in the marketplace.

However, if you are still looking for alternatives and do not mind paying a little extra, I recommend signing up for ExpressVPN (starts at US$ 6.67 /mo - Save up to 49% with exclusive 1-year plans + 3 months free. or NordVPN (starts at US$ 3.99 /mo - Save up to 63% with exclusive 2-year plan + 3 months free for a friend.), both of which maintain a perfect balance of stability and value.

You can also look at other alternatives to Surfshark below and their comparisons of pricing, features, unblocking capabilities, torrenting/streaming performance, setup and interface, servers, security offered, customer service, and more:

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FAQs – Surfshark VPN Review

Yes, the Antivirus tool comes with the all-around cybersecurity bundle called Surfshark One. Other than the Antivirus, Surfshark One consists of a VPN, a Search tool, and an Alert tool. Surfshark One is available on Windows, Mac, and Android.

You’ll need an active Surfshark subscription and the McAfee antivirus application to follow along. To make an exception for Surfshark with McAfee so you can use the VPN without conflicts,

  • Click on the McAfee Settings.
  • Select “Real-Time Scanning” under “PC Security”.
  • Click on “Excluded Files”.
  • Click on “Add file” and select these Surfshark files one by one:
    • Surfshark.exe
    • Surfshark.Service.exe
    • SurfsharkDiagnostic.exe
  • Repeat the process until the 3 files are added, then close McAfee.
  • Restart your device for the changes to take place.

Yes, Surfshark works with Malwarebytes antivirus, but you have to make an exception first. Here’s how you can do it:

  • Launch Malwarebytes and click on the settings icon at the top right corner.
  • Select the “Allow List” tab.
  • Click on “Add” in the top right corner.
  • A new window will appear, select “Allow a file or folder”.
  • Click on “Select a folder”.
  • Browse and select the Surfshark folder.
  • Place a check on “Exclude from all detections” under Exclusion rules.
  • You will now see the Surfshark folder under the “Allow List” tab.

Follow these steps

  1. Press the Windows or Start button on your keyboard and search for “Control Panel”.
  2. Head to the Control Panel and click on “Programs and Features”.
  3. You’ll see a list of programs, find or search “Surfshark”.
  4. Right-click on Surfshark and select Uninstall to remove the app.

Yes, it has. Surfshark users do not face limitations on speed, bandwidth, or data.

If you can’t access the Surfshark website, then the most likely reason is that it’s censored in your country. If you’re traveling somewhere like China or Turkey where VPNs are banned then always install them beforehand. And if you’re already there and can’t access the Surfshark website, then use Psiphon 3 to unblock the website and install the app.

You have to make sure you choose a reliable VPN with transparent policies and a strict no-logs policy. Surfshark doesn’t collect any logs and it has been audited twice by Cure53. So it shouldn’t be a problem if you allow Surfshark to access your location.

If the Surfshark app is not working the way it should then restore the original settings of your Surfshark app. To do that,

  • Launch the Surfshark app.
  • Go to the Settings.
  • Navigate to Help -> Diagnostics -> Restore original settings.

Here’s how to enable your 7-day free trial:

  1. Download the Surfshark app from the Google Play Store or Apple App Store.
  2. Launch the app and click on “Start a free trial”.
  3. Create your account and start using Surfshark free for 7 days.


Final Verdict- Do I Recommend Surfshark?

After thoroughly assessing Surfshark, the conclusion is clear: We wholeheartedly recommend it. The provider offers a combination of top-notch security features at an affordable price point, making it an excellent choice for all your VPN needs.

With plans available for as low as US$ 2.49 /mo - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee., it’s a cost-effective solution that doesn’t compromise on quality.

In my comprehensive Surfshark review, it’s evident that this VPN excels in unblocking geo-restrictions, ensuring secure torrenting, using advanced protocols, and prioritizing digital privacy.

These strengths position it among the top VPN services in the industry. During testing, Surfshark consistently unblocked major streaming platforms like Netflix, Hulu, BBC iPlayer, Disney+, and Amazon Prime Video.

Surfshark exhibits no signs of WebRTC/DNS/IP address leaks, offers excellent cross-platform support, and stands out as the first VPN provider to allow unlimited simultaneous connections. This level of versatility and security sets Surfshark apart in the VPN market.

44 Responses to Surfshark VPN Review 2024 – Best Bargain VPN with Unlimited Connections

  1. Pierre says:

    These guys try to sweet talk you through the 30 day trial period. They promise various methods to solve their bugs such as restarting the application over and over.
    I was on PIA before which was smooth but with Surfshark the connection drops continuously and they even blamed me for that and refused to make a refund becuse of it.
    Now they have scammed me out of 23 months of service and their reply is:
    “The conversation that occurred on the 21st of February ended abruptly as there was a disconnection from live chat without confirmation that the issue has been resolved and you only came back today, when the 30 day money back guarantee is already passed.”

  2. Yaniel says:

    I am surfshark’s customer for 6 months or so and there are no quarrels on how awesome this service really is considering the pricing. it works for everything and even has dedicated ips!

  3. Will says:

    oh boy where do i start. I was a customer of PIA for a long time and then torguard and another one i cannot remember the name exactly. I just needed a vpn to unblock netflix and i wasted money by believing in false claims. recently though i subscribed to surfshark and im pleased to know that it works as it claims, do wish i didnt waste money on others earlier

  4. Oliver says:

    I live in New Zealand and wanted to use the latest sensation “disney plus” came across a guide saying that Surfshark works perfectly. Signed up and since then i have been using it for all my streaming activities. It’s been a great experience so far, just thought id share.

  5. Maat says:

    I been using Surfshark for a year now in egypt to watch the US netflix. its a great service to use honestly.

  6. Anonymous says:

    I signed up for Surfshark a month ago to see if it works with Netflix and it hasn’t failed on me yet

  7. Max says:

    Not a bad service… good features for the low price

  8. Robert says:

    Good VPN service it offers strong security and fast VPN to keep information from going into the hands of big government or corporate businesses.

  9. Nameless says:

    Subscribed to this vpn because of its price, stayed because of its quality of service. US servers are rather slow though.

    • Bestvpn.co says:

      Hey there, great to see you commenting here and interacting with us. And about the servers are they only slow in the U.S. or when doing something specific like watching a video or downloading torrents? Can you elaborate more so that we can focus on these aspects during our next test.

  10. Jackwob says:

    Great review! Thanks for the detailed insights. I live in the US and have received DMCA notices in the past for downloading torrents. I use the Netherlands servers of Surfshark and not once have I got any warning.. its been great

    • Bestvpn.co says:

      Great to see you commenting here Jackwod. Indeed, the provider is a safe choice when downloading torrents. Just make sure to always use the most secure OpenVPN protocol 😉

  11. Daniel says:

    I didn’t plan to sign up with Surfshark as I was already with Nord. Their hacking incident forced me to look elsewhere and I found this review. Subscribed and have not looked back since, everything works as advertised. I would like more servers nonetheless…

    • Bestvpn.co says:

      Thanks for commenting here Daniel. Indeed, a lot of customers were disappointed when NordVPN got hacked. Glad our review helped you find the next best option for your needs and yes lately a lot of people have been asking for more servers. Thanks for your feedback nevertheless! 🙂

  12. Coast Rico says:

    Hi I have been using surfshark for a while now of I am quited happy with your service however I would be more happy if you could add more servers from Africa especially West and East Africa like what PureVPN have done. You now have only South Africa and Nigeria servers but would want to see more of these servers as that is what I normally use. I dont want to switch to PureVPN because of this but will be extremely happy to see more servers in this part of the world.

    • Bestvpn.co says:

      Great to see you interacting here with us and sharing your experience. Sadly, adding more servers is the responsibility of Surfshark itself. We are only “reviewing” the provider, but will definitely add more about this in the review itself “customers demanding more versatility in servers”. How does that sound?

  13. Thomas says:

    Don’t buy Surfshark services if you are in China. Surfshark VPN simply DOES NOT work in China.
    If you live in the USA and need a cheap VPN, why not. But if you are in China, I strongly advise against buying Surfshark VPN. I made the mistake myself, and after three months with intermittent to no connection through Surfshark VPN, I had to buy another VPN. I simply could not stay longer without access to the Internet. Surfshark says that they provide customer service to help you access the Internet: I have spent countless hours making technical operations on my iPhone and my laptop to try to have the service work, but it does not work. Surfhshark is down during weeks at a time, without the possibility to access to Internet.
    I usually don’t post reviews online, but I must say that my experience with Surfshark has been awful and I do not recommend using their services.
    After buying a new VPN, I requested a refund for my Surfshark service, since it does not work. They declined it, arguing that they could give technical support to help their VPN work. It simply does not work, regardless of the hours spent trying to make it work. I feel like I ordered a whole meal, and Surfshark only delivered the appetizer. It failed to deliver the main course, but refuses to refund the meal. Bad customer service.
    Go with other more serious and reliable VPN are you are in China.

    • Bestvpn.co says:

      Hey Thomas, hope you are doing well. Thank you for sharing your thoughts here on our site. Really sorry to hear about the bad experience. This is quite problematic that a user is facing trouble in accessing the service in China. We’ve been constantly testing it ourselves (through our representative in Beijing) and have come across no such issue. Although I would say that accessing VPNs in China is a slippery slope and downtimes are to be expected.
      Nevertheless, if you have been at the wrong side of the service, it does need to be addressed. Can you be a bit more specific on what exact error you were facing when connecting the service? Also, did you try using their NoBorders Mode,? As that activates the obfuscation technology that makes it possible to work in China. Also, which VPN did you sign up with later on? Don’t mind our curiosity; user reviews like yours help us analyze different services better to guide our viewers more appropriately.

  14. kevin says:

    I have some disappointment with your article.
    Because there is a wrong part.
    surfshark collects ip addresses from your computer and other devices from websites.
    And collect various error reports. (Metadata Risks)
    When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, – surfshark privacy policy
    And they also collect cookies.
    This policy is dangerous.

    • Bestvpn.co says:

      Hey there Kevin, hope you are doing well. We apologize for the disappointment. However, I’d have to disagree on a few things. I’ve read the privacy policy rather thoroughly and the statement you are referring to in complete states, “When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, provided by third parties (e. g. Google Play). Advertising IDs are used for marketing purposes and user analytics and are not connected to user’s personal information. You can reset your identifier or opt out of personalized ads by adjusting your device settings.”
      This is standard for all apps on Google Play Store and even on Apple; it is not connected to your personal information, and you can opt out from it. Unless, the provider is storing timestamps, bandwidth used, etc you don’t need to worry about these specifics.
      Also, collecting error reports is a practice conducted by every application and developer, otherwise they won’t be able to fix bugs and issues customers may be facing with the apps. While I agree there are metadata risks to this activity, it is still a grey area. You can feel assured though that the provider does not store IP addresses, as they were previously audited by Cure53.

  15. ValveZ says:

    In my case Surfshark proved to be a very unstable VPN prone to frequent random disconnections. Neither of my PC’s could maintain a stable Surfshark VPN connection, not even for a single day. For me stability is very important because I use computers 5+ hours per day. I had absolutely no disconnecting problems with other VPN’s, so it’s next to impossible that my PC’s, router or ISP caused such problems.
    Other than that, their customer service is OK, always respond and try to help (unsuccessfully in my case). Surfshark has no leaks and if they could improve stability, they would certainly be #1. I can’t honestly give more than 2/10 because frequent random disconnections and a major problem.

    • Bestvpn.co says:

      Hey there ValveZ, hope you are doing well. Really sorry to hear about the poor experience. However, if you have been at the wrong side of the service, it does need to be addressed. What I’ve noticed is that different VPNs have better/worse performance depending on the location you are connecting from. Lately, Surfshark has been upgrading its service a lot. Have you had any better luck with it yet or have you shifted to another VPN permanently?

  16. J. Hunt says:

    Great review, you described all the most important parts of this provider. I am using this VPN for a while, and don’t have any plans to change it. Unlimited devices, server locations, speed, and low price make Surfshark stand out from the crowd.

    • Bestvpn.co says:

      Hey there J Hunt, hope you are doing well. Thank you for entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you 🙂

  17. Berd says:

    I bought Surfshark before my trip to China and this provider worked as intended to. Of course, I would like some more servers across the world, but other than that – excellent service and app.

    • Bestvpn.co says:

      Hi Berd,

      We are glad your experience went great with Surfshark. The provider has more than 500 servers now, which I think is a good mark for a VPN service. Whats your thought on it ?

  18. Jim says:

    Software still very buggy and not ready – do not buy. Big issues with viber desktop. Had to reformat my laptop after using the kill switch which messed up connectivity.

    • Bestvpn.co says:

      Hey Jim,
      Thank you for sharing your thoughts here on our site.
      But to really be honest, this is one of those rare ocassions when we heard something bad about Surfshark. We’ve been constantly testing it ourself and have come across no such issue. But if you have experience the wrong side of the service, it does need to be adressed. Can you be a bit more specific on what exact issues you faced? With a bit of more detail?
      Thanks!

  19. Dylan M says:

    I bought surfshark after reading this. It works great and is so easy to use even for someone as tech-challenged as me lol. The connection is fast and the app works great on tv. We had some problems with accessing netflix but their support agent helped us and now we are able to see the USA library.

    • Bestvpn.co says:

      Hey Dylan,
      We know that you are one of our most loyal readers! Thank you for again entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you!
      Thanks a ton!

  20. Paschendale says:

    Will you accept wamart giftcard as payment?

    • Bestvpn.co says:

      Hello Paschendale,
      Surfshark doesn`t accept this payment method as of currently, Only the methods listed in this review work as of today.

  21. Don Boucher says:

    Well, so far Surfshark has given me fast, secure and anonymous connections here in the U.S.A.

    I’ve tried both short-term and extra long term connections and never had a slow server or other connection trouble. I love the whitelister feature, multiHop, and CleanWeb options.

    I wonder if some reviewers had problems that weren’t actually SurfShark’s doing. After some vigorous personal use and critical testing, I’ve become very happy with my decision to use SurfShark.

    • Bestvpn.co says:

      Hey Boucher,
      Surfshark is undoubtedly, a great VPN in terms of reliability these days. Its almost rivaling the performance of the more established providers and yes, it performs in exactly the same manner as yo just mentioned!
      Btw, did you go for the provider after reading our review?

  22. Mitch says:

    This is probably the most elaborate review I’ve read and I agree with most of your points. Comparing to market leaders Surfshark does have fewer servers and I did encounter the same problem you mentioned with automatic protocol and USA servers. But overall for a newcomer it’s very well developed and I can give high praise for the speeds they offer. After fixing the protocols the streams went smoothly no matter the distance of the server I picked.

    • Bestvpn.co says:

      Hey Mitch,
      Thanks for liking our work here! This makes us strive ever so more to bring even better reviews for facilitating valuable user ease!
      Thanks for being such a wonderful supporter of our site Mitch!

  23. John says:

    I was getting some help from some of you staff but some hopeless I don t even know if I’m connected properly the only one has help me is Matthew asking me do screens and so on wish took me hours next person to come on was hopeless so I’m hoping for a refund

    • Bestvpn.co says:

      Hey there John, hope you are doing well. Thanks for commenting here. Can you elaborate more on the issue you are experiencing? From what i can understand, you are facing connectivity issues? A good way to check if the VPN is activated is to perform a test. Head to IPLeak.net. I’ve rarely ever encountered any Surfshark user being unable to connect. Try reinstalling the TAP-drivers too.

    • Anthony says:

      Exactly what happened to me John, Sarah told me to send in a report to technical dept., I had only just purchased the app. Failed to connect, Failed to stop block and failed to give any support. AVOID!!!

  24. john morgan says:

    I am sorry to say I have had the same experience as Roman,but I think it is my fault as much as “surfsharks” as I am no geek,I am 77yo and very little background in computers,at the same time,I have not enjoyed
    ad free football or films.These thousands of films I was supposed to see never materialised nor did the football experience,I installed a new router an”smc barricade N,smcwbr 14s-n5.I do not know if this is adequate or not for trouble free reception.There is a lady comes to our site,a computer programmer,and if she communicated with you on Tuesday of next week,would you be able to enlighten her on what I have to do to improve my reception,please advise.John.

    • Bestvpn.co says:

      Thanks for commenting here John. It’s great seeing that you are trying to keep up with the technological trends of today. Most people usually give up as they age sadly lol From what i can make out, you are facing trouble in understanding how to use the Surfshark app. So, i’ll be guiding you a bit.

      If you want an ad-free experience using the VPN application, you will have to activate the “CleanWeb” feature from Surfshark. You will find it the Settings > Security menu. While you are at it, also enable the “Kill Switch” feature. With regards to the limitless streaming, you need to go broader than just using a VPN.

      Let me clarify that the VPN is a tool for shifting your virtual location, IP address, making it seem as if you are located in a different country altogether. This enables you to bypass geo-restrictions on varied websites. In simple words, you will still need to sign up with varied services or download a platform like Kodi for unlimited access to sports entertainment.

  25. Roman says:

    Hello

    Do not buy it. I had installed software on 3 PCs, notebook and android and all starts to have problems with internet, network… even if surfshark is not connected… Software is piece of crap. I paid for 24 months and I want refund after few days more than 30 days and the reject to refund.
    Do not trust SurfShark. Pay a little more and everything will at least work which won’t with surfshark!

    • Bestvpn.co says:

      Thanks for commenting here Roman.
      We believe that your software apps are having a problem related to the kill switch.
      Have you asked Surfshark’s support about connection issues you have been facing?

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