Jurisdiction Sweden
Price $5.55/mo.
Servers 580+ Servers in 35+ Countries
Logs No Logs
Encryption AES-256-Bit
Unblocks Netflix Yes
Torrenting Yes
Works in China No
Recommended  Yes
Website https://mullvad.net/
Compatibility Windows, Android, Apple, Desktop, Chrome, Firefox

Mullvad VPN’s success lies in being simple and efficient. This is is evident from the fact that with 580+ servers in 35+ countries, the service can unblock all major streaming platforms with relative ease. Furthermore, thanks to its SOCKS5 proxy, it can offer users dedicated support for all their torrenting needs.

On a security front, users are protected via the latest encryption and protocols including WireGuard and OpenVPN that are supported on all major platforms. Though some users may feel different, I found its uniform price plan to be incredibly user-friendly and straightforward.

However, I still have my doubts about its rather contentious jurisdiction of Sweden. Though the service has gone to great lengths to ensure users are truly anonymous online, some may not feel entirely confident.

Overall, I would say taking into account all important factors, Mullvad VPN would be a decent option to opt for. Still if users are not satisfied with just decent and want the absolute best, then there are few better options than Surfshark, a service that offers a host of remarkable features at flexible payment plans.

Rating Criteria

  1. Jurisdiction: Where Does Mullvad Operate From?
  2. Security: Can Mullvad VPN Keep You Safe Online?
  3. Leaks: Does Mullvad VPN Leak Your IP/DNS/WebRTC?
  4. Servers: How Many Servers Does Mullvad Have?
  5. Streaming: Does Mullvad Unblock Netflix and Other VoDs?
  6. Speed: How Fast are Mullvad VPN Servers?
  7. Compatibility: Can I Use Mullvad On All My Devices?
  8. Pricing: How Much Does Mullvad VPN Cost Exactly?
  9. Trustworthiness: What Do Users Say About Mullvad VPN?

Jurisdiction: Where Does Mullvad Operate From?

Mullvad operates out of Sweden. It is well-known that the country is a prominent member of the 14 Eyes alliance and frequently partakes in sharing and collection information on its own citizens as well as on those belonging to the other 13 countries.

Additionally, the country’s national interpretation of the GDPR has significant loopholes that enable both the corporations as well as the government agencies to continue collecting information. As far as VPN jurisdictions are concerned, Sweden does not come across as an entirely secure location at all.

Security: Can Mullvad VPN Keep You Safe Online?

Yes, despite a contentious jurisdiction that does not inspire confidence at all, the service is safe to use in my opinion. This is primarily due to the fact that the service protects its users’ ID to the best of their ability with the latest encryption.

Mullvad VPN Logging Policy

On the service’s own privacy policy, they state categorically that the service does not keep any logs on any of its users. It goes into further detail that neither usage nor connection logs are kept.

When users initially sign up for the service, they do not have to provide any email or phone number. Instead they’re provided a randomly generated account number that is both their login password and ID on the service.

Encryption & Protocols

In terms of encryptions and protocols, Mullvad is one of the most unique VPNs I’ve covered. Users gain the standard 256-bit encryption on all 3 of the protocols that Mullvad has to offer i.e. OpenVPN, WireGuard, and SOCKS5.

All three of the protocols have distinct advantages and benefits to offer. WireGuard stands out as a newer and a faster option. However, as of yet it is only available in beta form hence unavailable on Windows or Android.

Mullvad VPN Virus Test

To trust that the service is fully capable of keeping them safe from the dangerous online, it is important that the service itself be free from any dangers. Hence, I carried out a virus test using Virus Total to be sure that the Mullvad is not infected with a malware or virus.

Here’s the result:


As users can see, the service is free from any form of malware or virus.

Leaks: Does Mullvad VPN Leak Your IP/DNS/WebRTC?

Most VPNs promise that they’ll properly shield and mask a user’s connection thoroughly. The best way to check that is to conduct a series of DNS, IP, and WebRTC tests like I did to see whether any of my actual addresses were exposed or not.

Here are the results:


As users can see, all three tests indicate my VPN server meaning my true address is safe.

Servers: How Many Servers Does Mullvad VPN Have?

As far as servers are concerned, the service offers users 580+ servers that can be found in 35+ countries. Comparatively speaking, it is neither bad not too overly impressive. Additionally, the service has also broken down these servers on the base of their server network. This makes it easy for users to select their choice of servers to connect based on the exact protocols being followed on them.


Does Mullvad VPN Support Torrents?

Yes, it appears that users will face no difficulties in continuing peer-to-peer activities using Mullvad. I was impressed with their simple GUI that makes it easier for users to connect to different servers and continue torrenting.

However, I would warn users against connecting to any server based out of the 14 Eyes countries as it would not only leave them exposed online but also subject them to the tough anti-piracy laws that exist in these countries.

Does Mullvad VPN Work in China?

The service unfortunately has no servers inside China . This means that users inside the country will have to look for other VPN providers in order to get across China’s notoriously strict cyber laws.

Online censorship in China has reached new heights in recent years. Users have frequently have had to rely on VPNs in order to continue accessing the internet. Additionally, Chinese expats also have to opt for VPNs to continue accessing the local Chinese internet from international connections.

However, both kinds of users will find Mullvad to be of no particular use to them.

Streaming: Does Mullvad Unblock Netflix and Other VoDs?

Impressively, Mullvad can unblock Netflix with little effort for all users. I tried connecting to various libraries, including the US one and Mullvad was able to connect to them instantaneously.

Like with every provider, I also tried unblocking all the other popular streaming sites like Amazon Prime, Hulu, Disney+, Hotstar, and BBC iPlayer and just as I had expected, there were no problems at all in unblocking them.

Speed: How Fast are Mullvad VPN Servers?

Quantity seldom matter more than quality, hence I carried out a speed test on 5 random servers i.e. Canada, Mexico, Chile, UK, and Japan to see how fast are Mullvad’ servers.

Using a 100 Mbps connection, here are the results:

Server Download Upload Ping
Canada 32Mbps 28Mbps 189ms
Mexico 31Mbps 25Mbps 112ms
Chile 41Mbps 36Mbps 284ms
UK 29Mbps 31Mbps 320ms
Japan 47Mbps 35Mbps 292ms
Average 36Mbps 31Mbps 239ms

Compatibility: Can I Use Mullvad VPN On All My Devices?

Users will be glad to know that the service is completely compatible with all the popular platforms such as  Windows, Mac, Android, Linux, and iOS. However, there is no dedicated app for any of the smartphone platforms i.e. Android and iOS. In order to use Mullvad VPN on their phones, users will have to follow OpenVPN manual setup protocol on their own.

Users will be able to seamlessly use the service on their PC, laptops, iPads, smartphones as well as domestic routers. The service also has extensions for Firefox and Chrome making it even easier for users to keep themselves safe using Mullvad.

Pricing: How Much Does Mullvad VPN Cost Exactly?

Having reviewed hundreds of VPNs over the years, there are few, if any aspects about VPNs that really surprise me anymore. However, the fact that this service offers just one payment plan definitely left me in surprise. Under the banner of “One price to rule them all”, Mullvad does not offer the customary weekly, 6-months, 1-Year and 2-Year packages.

On the contrary, it only has one monthly package available at €5 ($5.52) per month.


Mullvad VPN Refund Policy

The service offers users a robust 30-Day money back guarantee, with an interesting catch. This policy is only available to users that did not pay in cash. This is a result of anti-money laundering laws that Sweden is popular for. The service explains this policy in further detail here.

Mullvad VPN Payment Methods

The amount of payment options doesn’t make it any more lucrative. Unlike most of the reputable VPN services on the market, Mullvad does not support payments through VISA/Mastercard debit or credit cards at all.

The only modes of payment are via cash, Bitcoin, PayPal, Swish, and Bankgiro. I should mention here that using the Bitcoin option gets users an additional 10% discount.

Trustworthiness: What Do Users Say About Mullvad VPN?

Different users use VPNs for different purposes, and that can lead to different experiences. To be certain that my experience does not dictate the entire narrative of this review, I headed over to Trustpilot and Reddit to see what these two online forums feel about the service. Additionally, I also review it customer support.

Here’s what I learnt:

Mullvad VPN Trustpilot Rating

Mullvad’s Trustpilot rating does not tell me much about the service. The first thing is probably the fact that the page is still unclaimed. I would advise Mullvad’s management to quickly claim this page to reflect their service’s better on such a popular platform.


Furthermore, with just 14 reviews I don’t want to place much emphasis on how relevant these are or how accurately this 4/5 rating reflects the service’s abilities. However, with 85% of these reviews being either Excellent or Great, I believe this service delivers on the promises it makes.

Mullvad VPN Reddit Review

I’ve always trusted Reddit to be the most unbiased source of gauging what the actual users feel about the service. It turns out that most users have vocal opinions about the service and the promises it makes.


Overall, users appeared content with the performance of the service. The fact that the service does not make any over the top promises further improves their image.


Additionally, users noticed Mullvad’s lack of marketing or paid reviews to be one of the its standout features. It adds to the authenticity of the service as well as its reputation as a definite pro-customer service.


Peculiarly, some of its oldest customers were also some of its staunchest supporters. In my experiences, older users usually have a couple of complaints but I failed to come across any such bickering from Mullvad’s customer base.

Mullvad VPN Customer Support

This was one area where I noticed some shortcomings. Logging onto the site, the first thing that caught my attention was the fact that the service has a lack of 24/7 live chat support. For users that have been reading my reviews, I consider this to be the foremost indication of how proactively any service deals with its customers.

The only alternative that users have is to send Mullvad an email. I was initially impressed with how the service does not require any such info to download the client or signup. But the fact that a user will eventually have to provide this info in order to get answers to specific queries left me disappointed.

There is an FAQ section but users should not expect much in terms of depth or knowledge as it only covers the most generic issues that a user may have.

Mullvad VPN Alternatives

So many VPN services operate under the guise of being a user-friendly VPN. Few are able to hold true to their promises like Mullvad does. As I note several times in this review, Mullvad’s success lies in its modesty about its services. With a limited number of servers as well as the absence of a Chinese server, the service makes up for it in its transparency with its user.

However, there are some issues that cannot be overcome so easily, the biggest of which is its jurisdiction inside Sweden. While I have been content to ignore this thanks to its own protective measures, a lot of users may not feel so comfortable.

For such users, Surfshark is the answer with its base of operations being in the British Virgin Islands. Thanks to a lack of any data retention laws, it would be the perfect VPN provider for those concerned utmost with their own privacy.

Do I Recommend Mullvad?

Yes, I can say a lot of users that would be happy to have a service like Mullvad VPN. I did not have any high expectations when I began this review but I was admittedly surprised at times with this service. Despite a meager number of servers, the service is able to offer users incredibly support for torrenting as well as unblocking all major streaming platforms.

Similarly, it keeps users safe with the latest and most formidable encryption and protocols combinations. I conducted several tests on the service as well as a virus test which it passed with flying colors.

There are some limitations, that are by no means deal-breakers. However, if users do not want to compromise on the slightest of issues, then Surfshark would undoubtedly be the best option to go for.

Compatible with device: Windows, Android, Apple, Desktop, Chrome, Firefox

One Response to Mullvad VPN Review 2020

  1. Caroline says:

    The VPN was a little expensive but it is awesome. Netflix works after a few tries so they do have to work on that, overall though im satisfied.

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