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Windscribe VPN Review 2020

Last updated: August 19, 2022
Average:(average: 3.86 out of 5. Total: 7)
William Sams

William Sams

Offering a "free" plan and a premium subscription for $4.08/mo., Windscribe has 600+ servers in 60+ countries with plenty of security features. Is it worth the money though? Read on in this review!

Jurisdiction Canada
Price $49 on a 1-Year Plan
Servers 600+ Servers in 60 Countries
Logs Yes
Encryption AES-256 Bit
Unblocks Netflix No
Torrenting Yes
Works in China No
Recommended  No
Website https://windscribe.com/
Compatibility Windows, Android, Apple, Chrome, Firefox, FireTV

Launched in 2016 and headquartered in Canada, Windscribe quickly started off as one of the best newbie services in the marketplace. It took a fresh approach to a crowded market, presenting an incredibly versatile product.

Sadly, instead of improving over the years, the service has deteriorated in terms of performance. It fails at unblocking streaming sites like Netflix, does not offer any incentive to Chinese users, and has a poor server network.

If anything, I do appreciate the “free” plan offered by the plan with a generous 10 GB bandwidth limit. However, if you are looking for a one-stop solution for all your VPN needs, Windscribe may not be the best provider.

Read this 2020 Windscribe VPN review, to learn more about the providers’ security, transparency, pricing, servers, performance, compatibility, support and more.

Rating Criteria

  1. Jurisdiction: Where is Windscribe Based?
  2. Security: Is Windscribe a Secure VPN?
  3. Leaks: Does Windscribe Hide Your IP?
  4. Servers: How Many Servers Does Windscribe Offer?
  5. Streaming: Does it Work for Netflix & Other VoDs?
  6. Speed: How Fast is Windscribe VPN?
  7. Compatibility: Apps and Supported Devices
  8. Pricing: How Much Does Windscribe Cost?
  9. Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

Jurisdiction: Where is Windscribe Based?

Windscribe has its headquarters in one of the founding countries of the 5 Eyes Alliance; Canada. This automatically reduces its credibility quite a lot, as the country imposes mandatory data retention and mass surveillance laws on residents.

Surely, Justin Trudeau has worked hard on developing such a “progressive” image of the country, but their legal framework with regards to “privacy” are highly invasive and unjust. Their government regularly cooperates with ISPs, telecom providers, etc.

It also indulges in intelligence sharing with other nations part of the 5/9/14 Eyes Alliances. Therefore, while VPNs may not necessarily be “illegal” in the country, they are mandated to share all personal data to the government.

Security: Is Windscribe a Secure VPN?

After going in-depth into Windscribe VPN’s location, logging policy, encryption and apps,  I can say without any second thoughts the VPN is not a safe choice. I will break down the “why’s” in the sections below for your  ease-of-understanding.

Logging Policy

Since Windscribe is located in Canada, part of the Five Eyes surveillance agreement, they do indulge in the illegal accessing of citizens’ metadata. Not to mention, ISPs in Canada are supposed to comply with the Bill C-11 (Anti-Piracy Legislation).

Add this to their lack of a zero logs policy, and things get messy. Windscribe does indulge in the recording of connections logs and IP addresses “for a short or indefinite period of time”. I have provided a screenshot from their privacy policy below.

If you analyze it, you will notice that Windscribe states they record your bandwidth and even timestamps to “prevent abuse and weed out inactive accounts.” However, this is still recording of crucial information, which isn’t safe at all.

Windscribe Privacy Policy

Encryption and Protocols

Windscribe does not offer much versatility regarding the protocols available for connection. It uses the most secure option on the market, OpenVPN. Considering that this is the preferred choice for a majority of VPN users, it is not a bad decision by the provider.

You can easily establish a secure connection via UDP (default mode). If you are facing trouble in connecting via UDP, the VPN will automatically shift to TCP to eliminate delayed connections and downtimes.

This may reduce speeds, but offers exceptional security. If TCP does not work either, there is a Stealth mode available. It is the best option for use in countries that boast extremely strict internet laws, like China.

For encryption, Windscribe uses AES-256 ciphers coupled with SHA-512 authentication and the strongest 4096-bit RSA key for handshaking –  in addition to supporting Perfect Forward Secrecy using Diffie Hellman (DHE).

App File Check

For a complete security review on Windscribe VPN, I decided to check their apps for viruses. Fortunately, none of their VPN clients contain any viruses, after running them through VirusTotal. The results for their Windows app are shown below:

Windscribe VPN Virus Total File Check

Advanced Security Features

Though Windscribe VPN does lose some points because of its questionable logging policy and headquarters in an “Internet Enemy” jurisdiction, it tries making up for it by offering a good list of security features. These include:

Windscribe Kill Switch

All Windscribe applications come equipped with a built-in kill switch feature. It typically protects your identity and information, following the disconnection of the VPN service.

Kill Switch does this by disabling the internet on your device, until the VPN client regains connectivity through the encrypted tunnel for keeping your identity secure.


In addition to a Kill Switch feature, Windscribe comes equipped with a handy Firewall feature. This works hand-in-hand with the kill switch. It ensures that there are no packet leaks.

Especially, when the connection drops (as the OS itself will make requests behind the scenes). With a firewall, all connectivity outside of the VPN remains blocked. This guarantees there are no leaks at all.

Ad and Tracker Blocking

One of the best things about the Windows Client is that it comes with built-in ad and tracker blocking features. When you access certain websites, they may leave tracker cookies in your browser.

This means, your internet activity is not safe from the eyes of others. However, with Windscribe automatically blocking ads and trackers, you do not have to worry about compromising on privacy.

IPv6 and DNS Leak Protection

Another exceptional trait of Windscribe is that it offers IPv6 and DNS leak protection. All DNS requests go through an incredibly secure tunnel, which ensures there are no leaks whatsoever.

The client also overrides your ISP’s DNS. This guarantees that they cannot snoop on your activity. To activate this feature, you will have to connect via Stealth – a TCP protocol via Stunnel.

Cruise Control

This unique feature built into the Windscribe client automatically selects the best server, according to your location and network speed. This allows users from all over the world to receive nothing but the best service.

The VPN will keep rerouting you to locations that are receiving less load/traffic. However, users can still manually shift to a server, if they want to bypass geo-restricted content.

Double Hop

Windscribe enables users to leverage DoubleVPN, a new form of protocol that uses two server locations for masking your IP address and traffic even further.

For instance, at one side you can connect to Canada, while simultaneously to somewhere in the UK. This may slow down your internet, but offers double the protection – hence why it goes by the name “Double Hop”.


In addition to their VPN product, Windscribe offers a separate Secure.link URL shortening service. It typically allows users to create secure links from their browser by simply right-clicking on any page and hitting the “Copy Secure.link” button.

You can even manually paste any website URL here. The website will scan the destination page for known ad beacons and trackers and alert users by generating a “report card”.

Cookie Monster

This feature from Windscribe typically helps in keeping tracking of cookies after enabling them on your browsers. It helps in identifying cookies with trackers, so you can disable them.

Split Personality

Windscribe’s infamous Split Personality helps in rotating your user agent for minimizing fingerprinting probability. A user agent is the technology that recognizes type of operating system.


Another remarkable feature, the R.O.B.E.R.T from Windscribe is a malware/ad/tracker blocker that allows you to stay protected from irritating pop-ups and viruses while visiting different websites.

Dedicated IPs

Windscribe is among the few VPNs in the marketplace that offers the option of buying a static IP; either from a datacenter (costing $2.00/mo.) or through a residential connection (priced at $8.00 per month).


As part of its latest features, Windscribe has introduced “Windflix” servers for unblocking the US and UK Netflix libraries. Sadly, it does not work as expected and I received inconsistent performance on Windflix.

Leaks: Does Windscribe Hide Your IP?

Yes, Windscribe VPN is safe for the most part and does not leak your IP, DNS, or WebRTC information. Here are the tools I used to test Windscribe’s grittiness in protecting your real identity, along with the results.

WebRTC and HTTP Request Leaks:

DNS Leaks:

IPv4/IPv6 and Torrent IP Leaks:

Windscribe VPN Leak Testing

Servers: How Many Servers Does Windscribe Offer?

Windscribe offers a limited number of 600 servers in 60 countries worldwide. They definitely need to raise these numbers, as the low server count contributes to poor speeds, high user loads, and downtimes on varied locations.

Since the VPN is still a newcomer (launched in 2007), some leeway can be given. However, if Windscribe wants to grow as a service, they need to work on server expansion. Take PureVPN, for instance, it offers more than 2,000+ servers in 90+ countries worldwide.

Is Windscribe Good for Torrenting?

As far as torrenting is concerned, Windscribe offers good performance to piraters around the world. Although some servers deliver slow speeds, you still face troubles in downloading torrent files and unblocking various torrent sites.

For extra security, Windscribe also employs a strong firewall system that prevents IP, DNS, and WebRTC leaks outside of the encrypted tunnel. This helps keep you anonymous at all times, when engaged in p2p/file sharing.

Does Windscribe Work in China?

No, Windscribe fails at bypassing the “Great Firewall” in China, offering almost no incentives to residents or expats alike. Firstly, they do not offer a mirror Chinese website that can allow residents inside the country to subscribe to a plan or download their apps.

Secondly, Windscribe does not offer any Chinese-specific servers, which means expats cannot access local content through Chinese websites like iQiYi (爱奇艺), QQ Video(QQ视频), Toudou (土豆), Youku (优酷), and others.

Streaming: Does Windscribe Work for Netflix and Other Streaming Sites?

I’d like to answer with a “yes”, but sadly, Windscribe delivers inconsistent performance for unblocking Netflix and other platforms. Despite offering specific servers for the task, known as “Windflix” servers, the VPN still seems to give trouble.

Windscribe Proxy Detected Error on Netflix

As such, If you have been told that the VPN is a good choice for streaming, then that would be misguided. Instead, check out these Best VPNs for Netflix that deliver consistent performance on other VoDs like BBC iPlayer, Hulu, and even Disney Plus.

Speed: How Fast Is Windscribe VPN?

Windscribe delivers mediocre speed; averaging at 69.25 mbps in download and 64.74 mbps in upload on a 100 mbps connection. I came about these results after performing a speed test on different servers.

The process involved connecting to different servers in the US, UK, and Australia and analyzing the performance when downloading torrents or streaming on different video-on-demand (VoD) services online.

On the US server, I received 72.45 mbps in download and 68.99 mbps in upload  with a ping of 115 ms. 

Windscribe US Server Speed Test

On the UK server, I received 68.22 mbps in download and 60.64 mbps in upload with a ping of 126 ms. 

Windscribe UK Server Speed Test

On the Australian server, I received 67.10 mbps in download and 64.61 mbps in upload with a ping of 111 ms.

Windscribe AU Server Speed Test

Compatibility: Apps and Supported Devices

Windscribe VPN offers dedicated applications for all famous platforms/devices. This includes Windows, Mac, and Linux operating systems, Google Chrome, Firefox and Opera browsers, iOS, Android, and Blackberry smartphones.

You even have support for DD-WRT and Tomato routers, along with config generators for OpenVPN, IKEv2, and SOCKS5 for you to use manually, if you do not trust the VPN’s own client applications.

Windscribe for Windows, Mac, and Linux

Windscribe’s desktop apps are quite simplistic in design, boasting a small and easy-to-use interface, which presents you a list-based map selection navigation and other more important options in the hamburger icon.

As far as Linux is concerned, the beta version of this VPN is out in the market. It supports four different distros that include Ubunto 18.04, CentOS 6+, Debian 9, Fedora 22+.

Windscribe Desktop Client

Windscribe Browser Extensions

Windscribe browser extensions look and work identically to its desktop counterparts on all platforms. It boasts the same streamlined appearance with an uncomplicated set of options and menus, which allows you to configure VPN connections instantly.

You can also choose to “Whitelist” sites that you visit often and want to load fully, such as Facebook or work-related websites. The extension even provides information regarding your previous and current IP address and the bandwidth remaining.

Windscribe Browser Extension

Windscribe for Android and iOS

The Android and iOS apps of Windscribe can be downloaded directly from the website or via the dedicated Google Play and Apple Stores. They adopt a neat and clean interface with dominant light blue colors.

Where the Android version uses the OpenVPN (UDP) protocol by default, the iOS counterparts use the IKEv2 protocol. For the most part, the performance is same across both devices.

Windscribe Smartphone App

Pricing: How Much Does Windscribe Cost?

In addition to a free plan, Windscribe VPN offers three plans to potential customers. The only difference between the three is the pricing and duration of the subscription.

  • Monthly: $9.00
  • Yearly: $4.08 (Billed as $49 – 54% Discount)
  • Build a Plan: Starting at $1.00 Per Month

Windscribe VPN Pricing Plans

After you go Pro, you will gain access to Windscribe’s complete list of features, including unlimited multi-logins, ability to connect to 60 countries, P2P/Torrenting, Adblock, Firewall, and OpenVPN configs.

What Payment Methods Does Windscribe Offer?

Windscribe VPN allows users to use Bitcoin to receive utmost anonymity while signing up. It also accepts other methods like Visa, MasterCard, American Express, and PayPal. The provider even offers PaymentWall, which accepts 200+ payment methods globally.

Does Windscribe Offer a Free Trial?

Yes, Windscribe in fact takes things to a completely new level by ensuring the FREE plan never ends. You can use it for as long as you want, without any restrictions imposed on Torrenting.

The only limitation users have on this plan, according to our Windscribe VPN review, is the bandwidth cap. You can only use 10GB per month, but considering you get so much FREE, it’s not bad at all.

Is there a Windscribe Money Back Guarantee Available?

Yes, Windscribe VPN offers a refund/money back guarantee of three commercial days. You have the right to request a reimbursement without giving any explanations, but it is imperative that you do not violate the Terms of Service.

Basically, you must not cross the 10 GB limit or place a request after three days. If you meet these requirements, getting a refund from Windscribe should not be a hassle at all.


Windscribe offers another pricing plan known as “ScribeForce” that allow users to get a package for their entire family or office under one subscription with incentives of adding static IPs as well. It starts at $3.00 per month!

Scribeforce Plan Pricing


Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

To give a better idea about Windscribe VPN, I have provided details about the provider from the eyes of “users” on Trustpilot and Reddit. These should help with the decision-making process:

Windscribe Trustpilot Review

Windscribe VPN has receiving an average rating of 4/5 on Trustpilot from a total of 134 user reviews. Needless to say, this is quite a remarkable score and indicates that users are satisfied with the provider.

Over 14% of users have given Windscribe a “bad” rating though, which says a lot considering that there are only a total of 134 reviews. Most complaints about the provider surrounded around poor speeds, problem with the free plan, etc.

Windscribe TrustPilot Rating

Windscribe VPN Review Reddit

As any other VPN service, Windscribe has mixed reviews on Reddit. Where some users have had a positive experience, others tend to dislike the provider entirely due to poor speeds and issues with the free account.

However, most reviews do agree on the fact that Windscribe offers a decent bandwidth speeds. Like you can see the reviews below where a few Redditors are talking about using it for download files etc.

Windscribe Reddit Netflix Unblocking

Windscribe Reddit Bandwidth Discussion

Customer Support Review

According to our Windscribe VPN review, the service has quite an active support system. Although there is no live chat available, you have plenty of options available for receiving assistance.

As the most basic method, you have email support at your disposal. If you encounter any issue while using the VPN, you can simply give the provider an email at hello@windscribe.com.

In addition to this, there is a separate Support page. Here you can receive help via three methods. First, you can opt to check out setup guides. Second, you can visit the FAQs page.

Windscribe VPN Support Review

Third, you can submit a ticket, which is almost as similar as sending an email. The choice is yours, but we will discuss each option below so that you gain better insight into the service’s reliability.

Below is a screenshot of the Setup Guides page. Here you will find step-to-step instructions for configuring Windscribe on a multitude of platforms, browsers, devices, routers, and even software.

You can learn how to setup the VPN on Windows, Mac, Ubuntu, Chrome, Firefox, Opera, Android, iPhone, Windows Mobile, DD-WRT, Tomato, Asus, and even on Torrent clients.

Windscribe VPN Setup Guides Review

If you click on the FAQs option, the site will redirect you to a landing page filled with questions of various types to cater to your support needs. Windscribe smartly divides different questions into categories.

For instance, basic queries will make their way into General Questions. You also have separate assistance for Desktop Applications and Browser Extensions.

Windscribe VPN FAQs

If you wish to resolve a technical issue that is not solvable by the FAQs, you can submit a ticket. This option gets all the professionals at the Windscribe team to answer your queries.

Just enter your email, Windscribe username, subject, and message to get started. Usually, it would take around 4 to 5 hours for the provider to reply you urgently.

Windscribe Ticket Support

Comparison between Surfshark & Windscribe VPN

Provider Surfshark Windscribe VPN
Price $1.99/mo. $4.08/mo.
Servers 1,040+ in 61 Countries 600+ in 60 Countries
Compatibility All Devices Windows, Mac, iOS, Android
Jurisdiction British Virgin Islands Canada
Logging Policy No Logs (Audited) Stores Connection Logs
Customer Support Live Chat & Email Live Chat & Ticket
Trustpilot Score 4.5 4.0
Website Visit Surfshark Visit Windscribe

Do I Recommend Windscribe VPN?

No, I do not recommend Windscribe VPN to privacy-conscious users and streamers/torrenters. The VPN has a poor server reach, fails to bypass the “Great Firewall”, and delivers inconsistent performance for Netflix.

All this added to the fact that they are based in Canada, an internet enemy jurisdiction, further reduces their credibility. If you are looking for a good, secure, fast and feature-rich VPN service, go for Surfshark instead. 

Compatible with device: Windows, Android, Apple, Chrome, Firefox, FireTV

14 Responses to Windscribe VPN

  1. Verity says:

    I really like Windscribe and think it has a lot to offer. Plenty of good working VPNs available nowadays, but none of them to seem the overall package I find Windscribe has. Nice selection of server to choose from and the speeds are reliable despite being connected to a server the is not geographically near you. I’ve also found it to be fairly priced compared to other VPNs and what they offer. Worth checking out and considering.

    • Bestvpn.co says:

      Thanks for sharing your valuable experience Verity.
      We also agree with your opinion and experience as well.
      Keep commenting and don’t forget to share this review on your social accounts!

  2. Joseph says:

    If you’re looking to invest in a VPN that will finally give you what you expect from a VPN then Windscribe is the one. It’s been the perfect VPN in my eyes and I’ve never had any problems. I’ve used it daily for almost a year now and have had nothing but positive experiences. From connecting geo-restricted locations, getting extra security, ad blockers, US Netflix, and more, Winscribe has yet to fail me.

    • Bestvpn.co says:

      Thanks for sharing your valuable experience Joseph.
      We also agree with most of your opinion and experience as well.
      Keep commenting and dont forget to share this article on your social accounts!

  3. Thomas says:

    Hi Hamza, thanks for a helpful review. After reading this I happened to download Windscribe and I’ve found it to be working great. I’m only using the free plan but definitely thinking about upgrading.

    • Bestvpn.co says:

      Thanks for commenting here Thomas. I am obliged by your feedback. Glad my review helped you in signing up with the provider. Do let me know how you find the premium version, if you did go through with the upgraded.

  4. Anjelo says:

    Love checking out reviews for windscribe as it’s a personal favorite of mine. Really happy with the services they provide and the overall features that come with windscribe. It’s definitely one of the best, and a VPN that I consider as a ‘need’ in this modern age. Superb security features which are always on the top of my priority list when looking for reliable vpns.

    • Bestvpn.co says:

      Thanks for commenting here Anjelo. I am glad that you had a pleasant experience with the provider and your observation is quite accurate. May i ask what feature do you find most impressive of the provider? I am conducting a survey about the service and will add it when i update this review, based on a new format. It will include additional information about Jurisdiction, WebRTC/DNS/IP leaks, and Virtual Locations Testing.

  5. Lily says:

    Great review! I found it really helpful 🙂 I’m still learning my ropes around Windscribe but i’ve found it to be pretty efficient. Do you have any tips to get the most out of it? Or specific features that you personally find work really well? I’d love to hear your feedback. This is my first time using a VPN so want to make the most of it! Thanks in advance, Hamza!

    • Bestvpn.co says:

      Wow, thanks for the feedback Lily. I am glad my efforts paid off and indeed I do have some tips for you. Personally, while testing the service I loved using their DoubleHop feature, because it significantly improved my privacy. Also, to ensure I receive good anonymity on all devices, I followed their guides on setting up Windscribe on my router. It worked quite well. You can find the instructions here

  6. Petra says:

    Hi Hamza, thanks for a great review, which helped in my deciding whether or not I should give windscribe a go. I did some researching and your review was one of the many I came across which helped me understand how things worked and whether it was worth investing in. I opted to start off with the free plan to see how it goes and after one month I decided to get a yearly subscription. So far it’s been great and all the features and functions work perfectly. I WOULD recommend others to try windscribe out as i’ve had the pest experience VPN wise since I first started using them 2 years ago. Cheers!

    • Bestvpn.co says:

      Thanks for commenting here Petra and for the appreciation. It takes a lot of time and effort into writing this review pieces. I’m glad though that it played a role in pushing you to subscribe to the service, and even more happy that you have had a positive experience. Cheers! 🙂

  7. Cullen says:

    I’ve experienced nothing but really good speeds when using windscribe, and to be honest I can hardly ever tell the difference when connected. Yes, there could be a few improvements with their support, but I’ve still had quite a good experience and my issue was solved. Overall, I still think Windscribe is better than many other higher priced VPN’s but enjoyed reading your review! 🙂

    • Bestvpn.co says:

      Thanks for commenting here Cullen. It is always nice to hear something positive about a provider for a change lol Your input will play a role in ranking the VPN service. Just to gain more insight. What problems were you facing with their support team? Also, i agree the VPN is definitely doing better than most high priced counterparts in the market currently.

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