JurisdictionCzech Republic
Price$79.99 billed once (1-Year Plan)
Servers50+ Servers in 30 Countries
LogsStores Usage Logs
EncryptionAES-256-CBC
Unblocks NetflixInconsistent
TorrentingYes
Works in ChinaNo
Recommended No
Websitehttps://www.avg.com/en-ww/secure-vpn
CompatibilityWindows, Android, Apple

Secure VPN is the by-product of AVG Technologies; founded in 1991 as an antivirus provider, acquired by Avast in 2016. It is an unpretentious privacy tool, that hits some and misses some. Is AVG Secure VPN worth it though?

Well, it uses 256-bit-AES encryption and ONLY hosts 50 servers in 30 countries worldwide. Sadly, it also stores session and connection logs and its Windows app has a virus. Gladly, it does succeed at unblocking streaming platforms like Netflix US (albeit inconsistently).

Pricing starts at $6.66/mo. on a yearly plan, and you get a free 7-day trial for testing the service. I DO NOT RECOMMEND the provider to privacy-conscious users, but advise going for the inexpensive and reliable alternative, Surfshark priced at $1.99/mo.

Rating Criteria

  1. Jurisdiction: Where is AVG Secure VPN Based?
  2. Security: Can AVG Be Trusted to Keep You Safe?
  3. Leaks: Does AVG VPN Leak Your IP, DNS & WebRTC?
  4. Servers: How Many Servers Does AVG VPN Have?
  5. Streaming: Can I Unblock Netflix US and Other VoDs?
  6. Speed: How Fast are AVG VPN Servers?
  7. Compatibility: Can I Use AVG VPN on All My Devices?
  8. Pricing: How Much Does AVG VPN Cost Exactly?
  9. Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

Jurisdiction: Where is AVG Secure VPN Based?

AVG Secure VPN has its headquarters in the Czech Republic, which is away from 5/9/14 Eyes Alliances. Like most EU countries, the location has fewer internet restrictions.

This works in favor of the provider, as the country is even lenient on those, who access the BitTorrent network. VPNs are not banned in the country and the law provides for freedom of speech and press.

The government respects the rights of netizens, apart from “hate speech” cases that deny communist-era crimes and the Holocaust. Otherwise, the government prohibits arbitrary interference with privacy.

There was some outrage on a new bill of Minister of Finance Andrej Babiš. It focused on “internet deanomization” according to which each user had to possess an “internet passport” to access the digital world.

However, it was never passed, due to the sheer disapproval from netizens. As such, netizens enjoy an unrestricted internet in the country, with blocks only imposed on web pages promoting pedophilia, child trafficking, child prostitution, and pornography.

Security: Can AVG Be Trusted to Keep You Safe?

Sadly, AVG VPN cannot be considered a safe choice. Although there are no leak issues, the service indulges in the logging of user-data and its apps also contained viruses, which is kind of ironic for a company that sells an antivirus as its primary product.

Does AVG Secure VPN Log Your Data?

Yes, AVG Secure VPN does log your data. Their  “Logging Policy and Use” is quite transparent and straightforward. The only problem is that they do not exactly state what “VPN Data” they record, but just claiming they do should be enough for the privacy-conscious to be alert of the service.

The provider claims it collects this data for technical purposes, fraud against service, and to prevent/identify abuse of their services, like breaching their “End User Agreement”. This involves indulging in spamming, file sharing, or other illicit activities.

In order for the provider to identify such cases, they will track what websites you visit. As such, they need not state what data is recorded, but I do know it records usage logs (which is a red flag). I’ll leave trusting the provider with your info to you!

AVG VPN Protocols and Encryption Information

AVG VPN supports only two protocols: OpenVPN and L2TP/IPSec. To secure the incoming/outgoing traffic, it uses military-grade, AES-256 encryption with HMAC SHA256 hash authentication.

For control channel, AVG VPN uses the same AES-256 ciphers with an RSA-2048 handshake. Perfect Forward Secrecy (PFS) is provided by a DHE-4096 key exchange, which guarantees strong protection online.

App Files Check: 1 GrayWare Virus Detected

I have to say that I was really disappointed to discover that AVG, despite being a renowned antivirus and antimalware software, has a virus in their Secure VPN.exe file for Windows.

App File Check

The test was performed on the virustotal.com website, where you can upload a file and have it analyzed across multiple antivirus services to check for any red signs.

Where the .exe application passed 69 checks, it failed in one. The app comes with the GrayWare/Win32.Presenoker virus. The mac .dmg file passed all 55 checks, meaning it was clear from viruses.

App File Check

Leaks: Does AVG VPN Leak Your IP, DNS & WebRTC?

In order to get a complete picture of the security offered by AVG Secure VPN, I conducted WebRTC/DNS/IP Address leak tests on three different websites. The process involved connecting to varied servers and seeing if the provider suffers from any leakage issues.

IP-DNS Leak Test - VPN Connected

Perfect Privacy – DNS Leak Test

The results reveal that the address resides from Israel through the HQserv Communication Solutions ISP. This means, the provider successfully managed to cloak my DNS address, making my official location unknown and invisible. The IP I got access to; 185.191.205.3

Perfect Privacy - DNS Leak Test AVG Secure VPN

Browser Leaks – WebRTC Leak Test

Nobody wants to sign up with a provider that fails to offer the most basic facet of a VPN: PRIVACY. If there is even the slightest chance of your WebRTC is leaking, you will reek so bad. Lucky for you, AVG Secure passed the test, upon connecting to an Israel Server.

Browser Leaks – WebRTC Leak Test AVG Secure VPN

IPLeak.Net – Complete Privacy Analysis

To ensure that the results we received for both WebRTC and DNS leak tests were accurate, I decided to conduct a complete privacy analysis on the provider using IPLeak.net. If you look at the results below, you can see no signs of any leakages.

The IP address is that of an Israeli location, including the local IP. Not to mention, the DNS server is also the same as the cloaked IP, verifying that your identity remains secure when using AVG’s VPN application.

IPLeak.Net – Complete Privacy Analysis AVG Secure VPN

AVG VPN Special Security

Even after going in-depth into AVG Secure VPN, I could not find any advanced features that could boost your anonymity online. While yes, the provider does successfully cloak your identity.

It lacks greatly in offering extra security features like automatic kill switch, DoubleVPN, Onion over VPN, StealthVPN, and DDoS/DPI Attack Protection, all of which are necessary in today’s fast-paced technological world.

Servers: How Many Servers Does AVG VPN Have?

AVG Secure VPN providers users with servers in 50+ servers in 30+ countries and 50+ locations around the world. They still need to expand on their offerings, but customers do have the ability to choose special servers for P2P/Torrenting and streaming, both of which function smoothly.

I also conducted speed/server testing on numerous locations to identify bare-metal servers from virtual (fake) ones. The process took me about an hour, where I tested around 20 locations. Gladly, all the servers were located at the exact destination advertised.

AVG Secure VPN Servers Offered

Virtual Locations Testing

Below you can see results from CA Technologies’ App Synthetic Monitor. I pinged the Israeli server to over 90 monitoring stations worldwide from ASM.CA, so that I can learn where the server is located in reality.

Virtual Locations Testing

The Round-Trip-Time (RTT) in all locations was extremely high, except in Israel – Kiryat-Matalon, which has an avg. rtt of 1.620 ms, indicating the server is closeby, and not located in a separate jurisdiction.

Virtual Locations Testing for AVG VPN

The tracert tool from CA Technologies’ App Synthetic Monitor, further verify these findings, displaying a rtt of 1.603 ms. This means, the server is indeed located in Israel, and AVG VPN uses bare-metal servers.

Virtual Locations Testings

Is It Safe to Torrent with AVG VPN?

Yes, AVG VPN does offer support for p2p/torrenters and tends to be a safe option. I conducted a test on IPLeak.net, which requested downloading a magnet link and then assessing the background behind the network.

As you can see, the results show that my identity is protected, revealing a different IP from my actual location and address: 185.191.205.6. You can feel assured not to receive any DMCA notices when torrenting with AVG VPN!

Torrent Address Detection AVG Secure VPN

Does AVG VPN Work in China?

Sadly, the provider does not offer a StealthVPN a.k.a. obfuscation feature. I still had a representative of mine test the service in China (as part of our 80+ provider’s analysis), but it did not work.

Albeit, the VPN did function in other locations like Iran, Iraq, Turkey, and Egypt, where VPN bans are imminent and quite difficult to bypass. So, I cannot really figure out why AVG VPN fails to work in China.

Streaming: Can I Unblock Netflix US and Other VoDs?

Luckily, AVG VPN does work with Netflix. To check if AVG Secure VPN works smoothly for streaming sites, I connected to a US server and then head straight to Netflix.com for checking their complete database of titles.

After all, one of the main reasons to invest in a VPN solution is to circumvent geo-restrictions and content limitations, imposed by streaming websites around the world.

Streaming US

Previously, where I was unable to watch “Parks and Recreation” on the platform, connecting to the US server in AVG Secure, unblocked the TV show. As you can see below, the TV show is streaming quite smoothly and in HD quality.

However, this only worked for unblocking US Netflix and not other platforms like BBC iPlayer and Voot, Hulu, Hotstar, etc. It is also important to mention that the performance for Netflix was inconsistent.

Streaming Parks and Recreation

Speed: How Fast are AVG VPN Servers?

On an average, AVG managed to deliver a stable 72.83Mbps in download and 68.63Mbps in upload speeds, based on our performing testing in 5 different server locations, indicating that the VPN is indeed FAST.

ServerUSUKAustraliaGermanyFranceAverage
Download80.23Mbps79.34Mbps58.81Mbps69.98Mbps75.81Mbps72.83Mbps
Upload77.12Mbps68.97Mbps62.77Mbps72.60Mbps61.72Mbps68.63Mbps
Ping127 ms180 ms99 ms150 ms109 ms133 ms

Compatibility: Can I Use AVG VPN on All My Devices?

Not really! Upon analyzing the provider, I realized that AVG Secure VPN does not offer any browser extensions. You only have apps available for Windows, Mac, Android, and iOS.

You can download all of them from the website directly. Smartphone users can choose to install the VPN directly from the Google Play Store or iTunes, depending on the device they use.

AVG Secure VPN Compatibility

Pricing: How Much Does AVG VPN Cost Exactly?

Unlike other providers that offer subscriptions of varying durations with discounts, my AVG VPN review unveils the provider keeps things simple by offering a single yearly plan, which starts at $79.99/year. This means you pay a measly $6.66/month.

AVG Secure VPN Pricing

Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

To give you better idea about AVG Secure VPN, I decided to assess the provider from the perspective of “users” on Trustpilot and Reddit. Below you can find mixed opinions from customers of AVG VPN.

AVG Secure VPN TrustPilot Review

Unfortunately, AVG Secure VPN does not have a separate listing on TrustPilot. Most users add reviews on their main “AVG Technologies” product listing, which includes experiences with their antivirus software as well.

However, after scrolling and individually locating reviews for their Secure VPN product, it becomes clear that many users have had a bad experience with AVG, with some saying they billed them unfairly and others saying the client is difficult to use.

AVG VPN Trustpilot Rating

AVG Secure VPN Reddit Review

AVG Secure VPN does not have a prominent presence on Reddit. Most of the posts discussing it are usually to ask for advice whether to use the VPN or not. The majority of comments on those posts are of “not recommended” and “not trustworthy”.

AVG VPN Reddit Review

AVG Secure VPN Customer Support

In terms of customer support, AVG Secure VPN is quite proactive. They offer 24/7 live chat support to paid users, where you receive a response within seconds of your query.

Unlike other providers in the marketplace, the VPN even offers premium support via telephone. You can call them at 1-844-234-6038 for any information/assistance about their products.

There is also a support dashboard, where users can input search queries to get redirected to relevant blogs/troubleshooting guides, which are quite helpful to say the least. 

Customer Support

AVG Secure VPN Alternatives

Considering that AVG VPN’s performance is not that impressive, users may be looking for a reliable alternative or even finding a comparison . I suggest signing up for the budget-friendly yet highly valuable, Surfshark, which starts at a measly $1.99/mo. 

However, if you do not mind spending a little more money, there is no better option than the infamous Hong Kong-based, PureVPN. It starts at $2.91/mo on a 5-year plan and has a large network of 2000+ servers!

VPN ProvidersSurfsharkAVG Secure VPN
Unblocks Netflix USYesYes
Offers Fast SpeedsAbove averageSlow
EncryptionSurfshark offers AES-256 encryption on all protocols it supportsAVG VPN offers AES-256 encryption on all protocols it supports
ProtocolsOpenVPN & IKEv2OpenVPN
Multi-Logins AllowedUnlimited Connections on a single subscription5 Multi-logins on a single subscription
Pricing$1.99/month (2 Year Plan) with all features included$2.99/month (3 Year Plan) With all features included
Read ReviewsSurfshark ReviewAVG VPN Review
Website

Do I Recommend AVG Secure VPN?

Umm… I do not think so. First of all, their logging policies are quite shady and I do believe they do keep usage logs, which contain timestamps and websites visited. Secondly, their server count is far too low and they need to expand their listings. Thirdly, they do not have any advanced security features to boost your anonymity.

I’d say the VPN would only be a good choice for users, who want simplicity for downloading torrents. Apart from that, the VPN needs a lot of work. If you are looking for an inexpensive all-rounder for all your browsing, torrenting, streaming, and gaming needs, I would advise going for Surfshark that starts at $1.99/mo.

Compatible with device: Windows, Android, Apple, , ,