- Free Trial
- Zero logging
- Only 48 servers in 30 countries
- 7-day Money-back guarantee
- Unlimited bandwidth and speed
- AES-256 bit encryption keys
- Compatible with all Major Platforms
- User-friendly interface
- Live Chat
Based in Sweden, PrivateVPN is all about providing users with digital freedom. Offering highly customer-centric VPN services like Netflix unblocking and torrenting support, it has garnered some reputation in the market for performing these activities exceptionally well. So,Let’s go through with our 2018 PrivateVPN Review and see whether it is worth a buy or just for a try. Read our detailed best VPN guide for more options.
It’s secure with an in-house server infrastructure and is one of those few VPNs out there who don’t indulge in capturing any logs.
Other immaculate features with PrivateVPN include a kill switch, dedicated apps, content unblocking and more.
Their encryption levels are bulletproof to ensure that even if there are MiTM (Man in the Middle) attacks, they won’t be able to get anything from the data packets.
PrivateVPN is one VPN that has garnered a high level of trust and credibility since its inception and has become a service that’s definitely worth a try,
For more on its bulletproof encryption levels, pricing plans, refund policies, niche platform support, read this comprehensive and all-inclusive PrivateVPN review by BestVPN.co!
Despite being one of the better VPNs in the category, PrivateVPN isn’t as expensive as other services of similar stature. In fact, the prices have come down in the past 8 months. However, the pricing strategy still is the same with three plans available including the monthly, quarterly and yearly.
Subscription for a month will set you back an amount of $7.67, while the quarterly subscription costs $15.75 billed once ($5.25/month). But my personal favorite remains the yearly plan, which costs $50.40 billed once ($3.88/month), and includes a free month of subscription.
This is how the Pricing plans are laid out on PrivateVPN’s website to make it easier for users to navigate, understand and choose the one that suits their budgets.
Around 8 months back, the yearly plan at PrivateVPN was priced at $54.00, billed once ($4.15/month), so they have definitely altered their prices in a bid to attract more customers.
For the number of features and credibility this VPN brings to the table, the pricing plans are definitely worth their value. But, if you still remain dissatisfied with anything, PrivateVPN won’t stop you from leaving by facilitating you with their 30-day refund plan. Let’s get down to more of how that works in our free trial review below.
Free trials are always great because they allow you to scrutinize and test a VPN from every aspect before committing to it with a paid, full-time subscription. But wait, there’s a bummer, PrivateVPN does not offer a free trial like other services, although it would have been great if they did.
There is only a 30-day money back guarantee that accompanies all pricing plans, in which you can ask for a refund any time before the end of your 30th day if you don’t want to stay with the service.
While we do believe that Refund policies are good, but they can’t replace the far-reaching impact of free trials. PrivateVPN scores a point down in this aspect.
One thing that we immensely developed a liking for during our PrivateVPN review, was the quality of the user experience and ease of navigability across the provider’s website.
If you are looking to create an account with the service, here’s how easy that is!
Servers are the mainstay of any VPN service. If you are opting for a paid VPN, the provider not only should provide a diversity of server locations, but the sheer number of available servers should also be high enough to provide a great service.
But that’s exactly where PrivateVPN disappointed us the most. Just 56 locations and 100+ servers are offered to customers with the service. Other competitors such as ExpressVPN offers 1500+ servers in 94 countries, while PureVPN offers 750+ servers in 140+ countries. The server infrastructure at PrivateVPN isn’t the best among the ones we’ve reviewed so far.
It still affords a decent internet connection, but considering the small number of servers, problems like bandwidth bottlenecks would be a way too common occurrence.
It won’t be that good at unlocking geo-restricted content either because businesses like Netflix are becoming increasingly adept at identifying VPN routed connections and blocking their access. Servers need to be added in the hundreds if PrivateVPN wants to create a much more suitable and capable service for its user base.
VPNs secure your internet connectivity, but how well they do that on each different OS is down to the compatibility of dedicated apps they provide.
PrivateVPN also provides conventional compatibility with all popular OS like Windows, Mac, Android, and IOS, through dedicated apps.
But that’s about it, although we would definitely appreciate it if they had gone a step ahead of the competition by providing more apps dedicated towards niche platforms like Firestick.
PrivateVPN might not be the best VPN for Mac or for Windows, but the apps worked just fine on the platforms. They have an interactive UX and UI design, with all features and options within easy reach.
If you are willing to download the PrivateVPN client app for your OS, here are the links that will help you do that for each dedicated platforms:
App for Windows 7, 8, 8.1 and 10: https://PrivateVPN.com/client/PrivateVPN-win-new.exe
App for Mac OS X: https://PrivateVPN.com/client/PrivateVPN1.1.pkg
App for iPhone and iPad iOS version 9.0 or later: https://itunes.apple.com/us/app/PrivateVPN/id1168424870?ls=1&mt
App for Android 4.0 or later: https://play.google.com/store/apps/details?id=com.pVPN.PrivateVPN
The installation process remains the same across all platforms and here’s how you can go through the setups in 4 easy steps:
An agile customer support team can allow even the worst of services to garner a positive reputation in the market. VPNs are often complex for users who don’t have much experience in using them, so apart from guides and tutorials, it’s great to have customer support who can guide them.
At PrivateVPN, customer support is top notch and to scrutinize it to the depths, we posted a really tricky question i.e. I have tried everything but Netflix still doesn’t work.
Here is a transcript of our conversation with PrivateVPN support:
When we prompted him more by telling him that the guide wasn’t of much help to us, then he went into troubleshooting mode and asked us to conduct a DNS leak test.
Bingo! We have a winner! The customer support was intensely satisfying on all accounts and even if Netflix US still didn’t work with PrivateVPN, we are sure that the rep would have ensured that we got through.
Great work we must say by PrivateVPN.
Apart from the live chat feature, there are extensive guides and tutorials to assist a user whenever it lands into trouble with the service.
The protocols deployed by PrivateVPN are as follows:
Out of this lot, OpenVPN is the most secure protocol out there and is our default recommendation for VPN users irrespective of category. Apart from that, PrivateVPN also offers IKEv2, IPSec, and L2TP protocols, which are good enough to secure most connections.
PPTP is not recommended because it’s outdated but its availability is still a great feature because some internal business networks or communication webs do require it. If someone came looking for a VPN with PPTP protocol support, PrivateVPN would definitely fulfill their requirement.
At BestVPN.co, we are unforgiving as far as privacy is concerned and nothing is acceptable to us in this zero-sum game than an explicitly stated zero logs policy.
PrivateVPN states that it doesn’t store user data of any kind as far as activity on VPN connections is concerned, but we still remain worried because it logs IP addresses of users.
That’s not secure in our view and PrivateVPN really needs to stop doing that if it really wants to live up to its name which extols Privacy.
Netflix US is a top-drawer version of the famed streaming site and nearly every VPN is currently luring in customers with the facility of unblocking it by providing a dedicated US server base.
However, not all of them have been successful. Netflix has become increasingly aggressive when it comes to blocking connections routed through VPNs, so if a provider does keep its service running, it’s doing a really commendable job.
PrivateVPN definitely allows Netflix US to be unblocked and as you can see from our transcript with the customer rep above in the support review, they are providing all kinds of support to extend the facility to all of its customers.
And although PrivateVPN is not the best VPN for Netflix streaming according to our PrivateVPN review, it still works fine. If they can improve on the servers and thereby increase speeds, then video quality could become even better and buffering wouldn’t remain an issue.
We have to admit, PrivateVPN might be lacking on a lot of technical fronts, but it’s doing everything that could prompt a customer to make a decision to come on board with the service.
Just like unblocking Netflix US, PrivateVPN is also providing Torrenting and P2P support. However, you can only do that through the servers in the UK, which might mean that you encounter a bit heavy and loaded streams if you don’t live there, thereby slowing down download speeds.
If you are looking for VPNs that provide better performance with Torrenting, then read our guide for the Best VPN for Torrenting.
Firestick is steadily increasing its market share and its introduction has allowed Fire TV by Amazon to grow by leaps and bounds. The streaming device also supports other services like Netflix, BBC iPlayer, Hulu and more, diversifying the viewing experience.
But, Firestick won’t perform much without the aid of a VPN allowing it to source and stream geo-restricted content. PrivateVPN can definitely unblock geo-restricted content,
With hundreds of add-ons and multiple hosting repositories, Kodi is ruling the roost as the ultimate media streaming software. But despite being compatible with nearly all kinds of devices from TVs to mobiles, Kodi won’t be able to work great without a VPN aiding it in unblocking geo-restricted content.
PrivateVPN is a great option when it comes to coalescing your best vpn for kodi. The provider allows you to unblock geo-restricted content in all means and forms and is relatively easy to install on Kodi as well.
For the best results, try downloading device compatible PrivateVPN apps like those for Windows or Macs, in order to route all of your internet activity, even the one done on Kodi, through a secure and re-directed connection.
Prejudiced opinion is bad for a review because we need brutally honest opinions on a service to understand the depth of its workability and nowhere can you find honest reviews better than Reddit.
A user-sourced community website, it is one of the best places to check for any VPN’s reviews. PrivateVPN’s users have also taken to the platform to shed their ire and appreciation at the service alike.
One user found the servers in US West Coast area to be immensely bad at the performance. Furthermore, this user didn’t agree with another user that PrivateVPN could have high speeds in the US region.
We definitely agree with the user’s opinion on lagging speeds of PrivateVPN when connected to US servers, as pointed out in our Netflix unblocking review section. (Read more reviews according to the redditors on best reddit vpn)
Hundreds of VPNs already exist in the market and the competition is already fierce to grab the biggest share of customers by each business. In such an environment, it’s essential to provide immaculate services and top-grade features underlined by the unflinching quality on all counts, if you want to build a successful VPN.
PrivateVPN still has some miles to cover, especially in terms of adding at least 200 more servers, improving its server location diversity by covering more of Asian and African locations, making speeds better. And above all, ensuring that it increases the number of compatible apps it provides with its service.
As we round up our PrivateVPN review of 2018, we give the service 3 stars and expect it to improve further based on our recommendations above.
At BestVPN.co, we strive to provide users with the best VPN reviews in all categories whether its individual services or compatibility on different platforms. Our reviews are highly unbiased and we make sure that we don’t fluff over any particular service more than it deserves.
If we left something out or you want to add more to our review, please make sure that you comment below and initiate a healthy discussion. We’d be anxiously waiting to interact with such opinionated members and users!