Disclaimer: We may earn affiliate commissions if you decide to purchase through our links. For more details read our. Affiliate Disclaimer and Ownership Disclosure.

How to Cancel NordVPN Subscription & Get Refund in 2022

Last updated: June 23, 2022
Muhammad Hamza Shahid

Muhammad Hamza Shahid

Muhammad Hamza Shahid is an online privacy/security advocate at BestVPN.co, who loves sharing his expert knowledge regarding the latest trends in user privacy, cyber laws, and digital affairs. Apart from writing blogs/articles relating to anonymity, he also writes detailed VPN reviews.

Do you want to know how to cancel NordVPN and get your money back? If yes, this post will exactly let you know the steps you need to take to get a refund within its 30 days money-back guarantee. Undoubtedly, NordVPN is the best VPN service when it comes to providing top-class online security and bypassing restrictions on local content.

If you are not satisfied and want NordVPN to cancel your subscription, you can always reach their customer support to get it done. Moreover, if you seek an alternative, you might want to give ExpressVPN a try, which also claims to provide a 30-day money-back guarantee. 

Let’s get into the nitty-gritty of how you can cancel NordVPN without any unwanted complications. 

How to Cancel NordVPN Subscription (Quick Overview)

people protecting devices with nordvpn

You can quickly call off your NordVPN account if you are not willing to persist with it anymore. Just follow the below steps, and you are all good to claim your refund from NordVPN. 

Here’s how to cancel your NordVPN account and claim your refund.

  1. Visit the NordVPN website and log in with your VPN account.
  2. Under “My Services“, in the Private and secure internet access (VPN) section, click on the three dots next to Change Plan.
  3. Click on Cancel Automatic Payments.
  4. Now to generate a refund request, contact the live chat support of NordVPN.

Are you still confused about how to make it happen? Let me explain to you in detail using a more convenient option.

How to Cancel NordVPN Subscription: Step-by-Step Process

We’ll be using the Live Chat option to cancel our subscription plan and generate a refund request.

Here’s how you can do it:

Step 1: Go to the NordVPN website and log in with your account.

Go to the NordVPN website

Step 2: Click on the Live Chat button in the bottom right corner.

Step 3: A bot will initiate a conversation with you. Type “live chat” in the chat box.

Step 4: Then select “billing” from the options given by the bot.

Type "live chat" and then select "billing"

Step 5: Wait for an agent to connect.

Step 6: Provide your email when the agent asks you to.

Step 7: The agent will ask your reason for cancellation. To which you can provide any reason, they won’t pressure you to stay. However, they might offer you a good deal to keep using their service to which you can deny it.

Provide your email and reason for cancelation

Step 8: The agent will carry on with your cancelation request and confirm it with you. Also, the agent will also inform you about the timeframe of your refund. It can take 5-10 days to receive the refund amount in your bank account.

The agent will confirm and generate a refund request

How to Cancel the NordVPN Subscription on Android?

using nordvpn on phone

If you anticipate how you can cancel the NordVPN subscription on Andriod, then here is the solution. NordVPN on Andriod requires you to follow a series of steps to cancel the subscription. Using the NordVPN app on Google Play for your Android device has a bit different procedure but not that difficult. 

Step 1: You first have to visit the play.google.com site and, after that, log in to your Google account. Next, click on your account and choose “Payments & subscriptions“. After that, under the list of subscriptions, first, find the NordVPNs active subscription and select it.

Step 2: Afterward, you have to click on the Manage option and then opt for the cancel subscription option. And there you go! You have successfully canceled the NordVPN subscription for your Android advice.

How to Cancel NordVPN Subscription on iOS?

Well, if you are an iPhone user, the process of canceling NordVPN does not differ much. Here is how you can do it. 

  • You first need to visit the ”Settings option”, click on your name, and then tap on Subscriptions. Here you will find a list of subscriptions from which you need to choose NordVPN. After that, tap on Manage and then tap on Cancel Subscription. Your NordVPN subscription is canceled.

How to Cancel NordVPN Subscription Via Email

If you don’t want to use the Live Chat option for any reason, you can also cancel your NordVPN subscription plan via email.

Here’s how you can do it:

Step 1: Go to the NordVPN website and sign in with your NordVPN account.

Step 2: You’ll see an email at the bottom (support@nordaccount.com), click on this email or copy it.

Find the NordVPN support email

Step 3: Compose an email. State that you’d like to cancel your NordVPN subscription and provide a reason. Provide your email address and other necessary account information and send the email to the above-mentioned email address.

An agent should get back to you via email to confirm your NordVPN subscription cancelation. Once your subscription is canceled, you should receive your refund amount in 5 or 6 days in your bank account.

How to Cancel NordVPN Subscription Via Google Play

Your NordVPN subscription can be canceled from the Google Play Store if you created it using this platform.

Here’s how you can do it:

Step 1: Go to the Google Play Store and sign in with your account.

Step 2: Head over to “Payments and Subscriptions” by tapping on your account.

Step 3: Select NordVPN and then tap on Manage.

Step 4: Tap on Cancel Subscription and that’s it.

How to Cancel NordVPN Subscription on Mac

Step 1: Go to the App Store on your Mac device.

Step 2: Click on the profile with your name at the bottom to sign in.

Step 3: Click on “View Information

Step 4: Click on “Subscription” and then click on “Manage

Step 5: Select NordVPN and click on “Edit“.

Step 6: Click on “Cancel Subscription” and you’re done.

How to Cancel NordVPN on Apple TV

To cancel the NordVPN subscription on your Apple TV, you’ll need an iOS device or computer.

Step 1: Go to the “Settings“.

Step 2: Click on “Users & Accounts“.

Step 3: Pick your account.

Step 4: Click on “Subscription“.

Step 5: Find NordVPN in the subscriptions list.

Step 6: Click on “Cancel Subscription“.

Things You Need to Reflect On Before Canceling NordVPN Account 

NordVPN has made its name on the list of top VPN providers. In some cases, it may happen you find problems troubleshooting NordVPN. But, you can always contact their customer support team to get rid of those minor issues. The best part about this VPN service is that if you are fond of watching movies, you can use NordVPN with Netflix.

This VPN also supports P2P networking and gives 5100+ servers access from 59 different countries. When it comes to unblocking Apple TV content, you can set up NordVPN on Apple TV. Besides, NordVPN works for torrenting too.

You can use the provider’s router, or you can install it on the router you have. NordVPN is compatible with all devices out there to give you a seamless VPN experience. Be it Windows, Mac OS, Linux, Chrome, or any other. 

Best Alternatives to NordVPN

Once you cancel your NordVPN account, you might, after some time, want to switch to an alternative VPN. We have curated a list of the best VPNs that will help you choose the one that meets your needs. 

ExpressVPN: Fastest VPN

ExpressVPN

  • 3000+ servers in 90+ countries.
  • 5 simultaneous connections.
  • Network Lock.
  • MediaStreamer.
  • AES 256-bit encryption.

ExpressVPN is headquartered in the British Virgin Islands which falls out of the 5 Eyes, 9 Eyes, 14 Eyes jurisdiction. The servers work on RAM disks so there is no chance that the user data is stored. ExpressVPN has a strict no-logs policy which has been audited by one of the “big fours” PwC.

With 3000+ servers in 90+ countries, you can connect to any region without any hassles. This enables you to watch geo-restricted content of maximum countries. Whether it be Netflix, Hulu, BBC IPlayer, Disney+, or any other popular streaming platform, ExpressVPN can unblock it in seconds.

Moreover, ExpressVPN offers very handy features like MediaStreamer, Network Lock, and Split Tunneling. Also, it is the only VPN provider that has a dedicated router app.

ExpressVPN offers blazing fast speed. We have tested one of its UK servers and the results are below.

ExpressVPN speed test

Surfshark VPN: Pocket-Friendly VPN

Surfshark

  • 3,200+ servers in 63+ countries.
  • Unlimited simultaneous connections.
  • Built-in Kill Switch.
  • Smart DNS.
  • AES 256-bit encryption.
  • MultiHop.

Surfshark is the best option to go for if you’re on a budget. It offers a 2-year plan only for $2.49/month. Of course, you’ll need to pay the money upfront but you’ll be saving a lot if you’re already looking for a long-term VPN plan in cheap.

Also headquartered in the BVI like ExpressVPN, Surfshark is safe from the 14 Eyes Alliances. It has a strict no-logs policy which is audited by Cure53.

The most amazing thing about Surfshark is that you can simultaneously connect unlimited devices with a single subscription plan. This way, you can cover all the devices of your household with a VPN connection.

Surfshark works on all the famous streaming platforms including Netflix, Hulu, BBC IPlayer, Disney+, and more. You can also use the Smart DNS feature for a smooth experience on your favorite streaming service.

Here is our speed test for Surfshark VPN on a UK server.

Surfshark speed test

CyberGhost VPN: User-Friendly VPN

CyberGhost

  • 6,000+ servers in 88+ countries.
  • 7 simultaneous connections.
  • Kill Switch.
  • Smart DNS.
  • AES 256-bit encryption.
  • Dedicated IPs.

CyberGhost has a yellow-black theme which gives it a classic look. It was founded in 2011 and is registered in Bucharest, Romania.

Currently, CyberGhost is celebrating its 17 years by offering an 82% discount. The 3-year plan costs $2.29/mo. and you’ll be getting one of the longest money-back guarantee periods of 45 days.

Moreover, you’ll get all the handy features to keep your online presence anonymous. Features include a built-in kill switch, AES 256-bit encryption, OpenVPN protocol, Smart DNS, Split tunneling, and more.

Here is CyberGhost’s speed test.

CyberGhost speed test

FAQs on Canceling NordVPN

Is it easy to cancel NordVPN?

Yes, canceling NordVPN is easy. Just go to the NordVPN website and sign in with your NordVPN account. Next, Under “My Services” find Private and secure internet access (VPN). Click on the three dots next to Change Plan and click on Cancel Automatic Payments.

How do I cancel my NordVPN automatic payment?

Go to NordAccount and sign in with your NordVPN account. Next, click on the Billing tab on the left panel, select the Subscriptions tab, and click on Manage next to Auto-renewal. Then click on Cancel auto-renewal.

How long does a NordVPN refund take?

NordVPN can take 5 to 10 days to refund the amount in your bank account.

How do I contact NordVPN for a refund?

Go to the NordVPN website and sign in with your account. Click on the Live Chat icon in the bottom right corner to talk to an agent. Other than this, you can use the email (support@nordaccount.com) to contact NordVPN via Email.

How long does NordVPN take to reply?

If you’re using the Live Chat option then an agent will solve your query in 5 to 10 minutes. However, it can take 1 or 2 days for an email response.

How do I cancel my 7-day free trial NordVPN?

NordVPN offers a 7-day free trial on Android. It’s a free trial that will automatically end after 7 days. You cannot cancel it once you’ve started it.

Can you cancel NordVPN anytime?

Yes, you can cancel NordVPN anytime. NordVPN offers a 24/7 live chat option so you’ll always find an agent to assist you through the cancelation process.

Can you cancel NordVPN after 1 month?

Yes, you can cancel NordVPN after 1 month using the live chat option. However, you will not be eligible for the 30-day money-back guarantee so you won’t be getting a refund.

Can you cancel a NordVPN 2-year plan?

Yes, you can cancel NordVPN’s 2-year plan using the live chat option. NordVPN requires upfront payment so you’ve already paid the full amount for the 2-year plan. You will get a refund if you cancel it under 30 days. But if you cancel it after 30 days then you won’t get your money back. However, you can still use NordVPN until the 2 year period ends. Also, NordVPN won’t charge you again after your 2-year subscription plan ends until you resume it again.

Final Words!

NordVPN gives a full-fledged VPN connection to all its users. Its 30 days money guarantee allows you to risk-free avail the free NordVPN trial service. In case you do not want to continue, you can always ask them for a refund. The process is quite natural. I hope you’re now clear on how to cancel NordVPN and get your payback. Let me know if you find it useful. 

 

Leave a Reply

Rate the Review*

Your email address will not be published.