Surfshark vs Ivacy VPN in Netherlands| Get the Best One in 2024

Last updated: January 3, 2024
William Sams
William Sams
Check out this in-depth Surfshark vs Ivacy comparison for details about which is the better provider in 2022!
surfshark-vs-ivacy-comparison
Updated: Surfshark vs Ivacy VPN
1/2/2024

Revised the server count for Ivacy and updated the security features for Surfshark

Surfshark and Ivacy are both prominent names in the marketplace of VPNs. Where the former represents a new breed of VPNs, the latter has been in the industry for some time. Read on to put the Surfshark vs Ivacy debate to rest!

surfshark-vs-ivacy-comparison-in-Netherlands

To find the best VPN, I did Surfshark vs Ivacy VPN in Netherlands comparison on their streaming, torrenting, and other features. If you’re split between the two services, simply check out the quick VPN comparison tool.

The best VPN in Netherlands helps you access worldwide content with ease and with secure servers.

I’ve made it easier for you to land on a suitable VPN by creating side-by-side comparison tables covering the strengths and weaknesses of Ivacy and Surfshark.

Surfshark-Winner-in-Netherlands Surfshark and Ivacy have equally matched opponents. Determining a winner is a difficult caveat, but since Surfshark offers more advanced features unavailable with Ivacy, it emerges as the winner for this unbiased comparison. The secure selection at just: EUR 2.33 /mo (US$ 2.49 /mo ) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee for 2-Years (81% OFF).

Surfshark vs Ivacy VPN in Netherlands: Quick Overview 2024

Here’s a quick rundown on the most prominent features of Ivacy VPN and Surfshark :

Factors Surfshark Ivacy VPN
Trustpilot Rating 4.5 4.7
Servers 3200 servers 100 countries 5000+ servers in 100+ countries
Pricing EUR 2.33 /mo (US$ 2.49 /mo ) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee $2.49/mo (24 Months + 3 Months Free)
Additional Features Surfshark One (VPN, Antivirus, Search, Alert) Full leak protection
Encryption AES-256 algorithms 256 AES Encryption
No Logs Policy Strict no logs policy Zero Logs Policy (Connection Logging, IP Logging, and Browser Logging)
Kill Switch KillSwitch (soft and hard KillSwitch) Kill Switch (Windows & Android)
Split Tunneling Available (Bypasser) Available
VPN Protocols WireGuard and OpenVPN UDP/TCP protocols (routers and manual connection), L2TP protocol for routers PPTP, L2TP, SSTP, OpenVPN, WireGuard, and IPSec
Compatible Devices Windows, macOS, Linux, iOS, Android, Chrome, and Firefox, Xbox and PlayStation gaming consoles, Fire TV and Apple TV Windows, Mac, iOS, and Android devices
Simultaneous Connections Unlimited 10
Dedicated IP No Dedicated IPs in Australia (Sydney, Brisbane), Canada (Vancouver, Toronto), Germany (Frankfurt), Hong Kong (SAR), Singapore, United Kingdom (Maidenhead, London), US (Los Angeles, New York, Miami, Washington DC)
Coupons N/A N/A
Free Trial Free trial on either Apple App Store or Google Play Store (once you get the 7-day free trial there, you can use it on other devices as well) N/A (7-day paid trial available for $0.99)
Money-Back Guarantee 30 days 30 days
Accepted Payment Methods PayPal, Credit Card, Sofort, Google Pay, Amazon Pay & crypto PayPal, BitPay, Visa, MasterCard, American Express, Coingate, PerfectMoney, and others
Streaming Capabilities Amazon Prime, Hotstar, Netflix, Telequebec, ICI, Hayu, Noovo, RD, JOYN, ZDF, TVNow, ITV, Sky Go, BTTV, NowTV, Britbox, ESPN, Peacock, SpectrumTV, MTV, Discovery+ Amazon Prime Video, BBC News, Hulu, ABC, HBO Go, ITV, BT Sports, BeinSports
Netflix Libraries US, Canada, Brazil, UK, France, Germany, Netherlands, Spain, Japan, South Korea, and Australia Netflix US, UK, AUS, Canada, Germany, France, and Japan
Supported OS Windows, macOS, Linux, Android, and iOS devices, as well as Firestick and AndroidBox Windows, Mac, Android, iOS, Linux, Android TV, Amazon Fire Stick/TV, Chrome Extension, Edge Extension, Firefox Extension, Routers, Other Devices, Ivacy Prime for Windows
Customer Support 24/7 support via live chats or emails 24/7 chat and email support

Surfshark vs Ivacy VPN in Netherlands– Which is the Best One in 2024? 14 Factors!

While testing, I judged Surfshark and Ivacy VPN on the following factors:

  1. Surfshark vs Ivacy VPN in Netherlands– Prices and Discounts
  2. Surfshark vs Ivacy VPN in Netherlands– Speed Comparison
  3. Surfshark vs Ivacy VPN in Netherlands– Important Features Comparison
  4. Surfshark vs Ivacy VPN in Netherlands– Netflix & Unblocking Other Streaming Capabilities
  5. Surfshark vs Ivacy VPN in Netherlands– China & Internet Restricted Countries
  6. Surfshark vs Ivacy VPN in Netherlands– Torrenting
  7. Surfshark vs Ivacy VPN in Netherlands– Gaming
  8. Surfshark vs Ivacy VPN in Netherlands– Device Compatibility
  9. Surfshark vs Ivacy VPN in Netherlands– Setup and User Interface
  10. Surfshark vs Ivacy VPN in Netherlands– Servers and Performance
  11. Surfshark vs Ivacy VPN in Netherlands– Security and Encryption
  12. Surfshark vs Ivacy VPN in Netherlands– Logging and Privacy
  13. Surfshark vs Ivacy VPN in Netherlands– Configuration
  14. Surfshark vs Ivacy VPN in Netherlands– Customer Service

1. Surfshark vs Ivacy VPN in Netherlands– Prices and Discounts

Both Ivacy in Netherlands and Surfshark pricing in Netherlands tend to be incredibly budget-friendly providers. The latter offers more in the way of discounts to lower their long-duration costs.

Surfshark VPN Ivacy VPN
Plan Price Plan Price
1 Month $12.95/mo 1 Month $9.95/mo
12 Months $3.99/mo 12 Months $3.99/mo
24 Month EUR 2.33 /mo (US$ 2.49 /mo ) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee 24 Months $2.49/mo
5 Year 5 Years $1.19/mo

If you go for the yearly plan, both Surfshark and Ivacy will set you back by $3.99/mo. Ivacy is currently offering a 5-year special to users. It gives you a massive 78% off, reducing the monthly costs to $1.19 only!

You get unlimited simultaneous connections with a Surfshark subscription, whereas Ivacy lets you protect 10 devices simultaneously.

Surfshark and Ivacy accept common modes of payment. Surfshark accepts payments via Credit Card, PayPal, Google Pay, Sofort, Amazon Pay, and cryptocurrency. In comparison, Ivacy VPN’s price can be paid through PayPal, Visa, BitPay, MasterCard, American Express, Coingate, PerfectMoney, and multiple other payment methods.

Additionally, SurfShark deals and coupon codes in Netherlands add more value to it. Meanwhile, Ivacy’s 5-Year Subscription is a great value deal for those users looking for long-term VPN subscriptions.

Winner in Prices and Discounts

Overall Winner: Ivacy

Ivacy VPN offers various payment methods as compared to Surfshark. Although both VPN services have affordable subscription packages, Ivacy VPN has cheaper plans with an additional 5-year plan for its subscribers.

However, you get unlimited simultaneous device connections with Surfshark, which is not true with Ivacy VPN.


2. Surfshark vs Ivacy VPN in Netherlands– Speed Comparison

For this Surfshark vs Ivacy VPN in Netherlands speed comparison, I ran multiple speed tests on my 100 Mbps internet connection using Ookla. I measured the speeds of the supported protocols across 3 different server locations (Canada, the US, and the UK) to record the average connection speed.

Surfshark VPN Ivacy VPN
United States
Download 82.3 Mbps 76.2 Mbps
Upload 79 Mbps 66.8 Mbps
Canada
Download 85 Mbps 72.4 Mbps
Upload 76.2 Mbps 65 Mbps
UK
Download 88 Mbps 70.2 Mbps
Upload 82.2 Mbps 69.3 Mbps

Surfshark and Ivacy VPN use the WireGuard protocol to ensure excellent connection speeds. Here are the average speed test scores for Surfshark and Ivacy VPN on their different protocols:

IKEv2

IKEv2 Surfshark Ivacy VPN
Download Average 82.3 Mbps 76.2 Mbps
Upload Average 79 Mbps 66.8 Mbps

OpenVPN UDP

OpenVPN UDP Surfshark Ivacy VPN
Download Average 79 Mbps 78 Mbps
Upload Average 68.4 Mbps 62.3 Mbps

OpenVPN TCP

OpenVPN TCP Surfshark Ivacy VPN
Download Average 72 Mbps 65.2 Mbps
Upload Average 69 Mbps 59 Mbps

Winner in Speed Comparison

Overall Winner: Surfshark

Overall, Surfshark is a faster VPN than Ivacy VPN as its protocols showed higher download and upload speeds. However, Ivacy VPN does not fall way behind Surfshark’s speed on its OpenVPN (UDP/TCP) protocols.


3. Surfshark vs Ivacy VPN in Netherlands– Important Features Comparison

The following table is a direct comparison of some important features between both VPNs:

Surfshark Ivacy
Simultaneous Connections Unlimited 10
Operating System Apps Windows, macOS, Linux, Android, iOS, Amazon Fire TV Windows, macOS, Linux, Android, iOS, Amazon Fire TV
Manual Install Devices Set-top boxes, Routers, and Linux Routers, Set Top Boxes, and Linux
Split Tunneling Yes Yes
Extras NoBorders Mode, Trust DNS, Surfshark One Public Wi-Fi Security, Smart Purpose Selection, IPv6 Leak Protection, DDoS Protection
Smart DNS Available Unavailable
Specialty Servers P2P-Optimized, gaming, and streaming servers Specialized streaming servers

In terms of features, Surfshark and Ivacy both do exceptionally well. With each provider, you can access dedicated apps for all popular platforms and devices worldwide.

They are the best VPN for Linux in Netherlands Windows, macOS, Android, iOS, Google Chrome, Mozilla Firefox, and routers, even known as best VPN for Amazon Fire TV in Netherlands. If you go for Ivacy, you can get a dedicated add-on for Kodi.

In addition to this, Surfshark and Ivacy both offer Split Tunneling across all their apps. Other features available with Surfshark include NoBorders mode (obfuscated servers), which is great for carrying out torrenting activities.

With Ivacy, you can access different Ivacy modes: Smart Connect for fast server connectivity, Secure Download to download without fearing malicious content, Streaming to unblock geo-restricted platforms, and Unblocking to access restricted content from a particular region.

On the other hand, Surfshark has access to many advanced features, for instance:

  • Camouflage Mode: Ideal for use in countries with strict internet regulations like China and Russia, this feature assists in concealing your VPN usage.
  • NoBorders Mode: For heightened privacy, NoBorders Mode exclusively connects you to servers in countries known for their strong privacy protections, such as Switzerland.
  • Multihop: Enhancing your online privacy and security, Multihop connects you to a VPN server twice in succession.
  • CleanWeb: It actively scans the websites you visit and automatically prevents malware, ads, and tracking scripts from affecting your browsing experience.

Winner in Features Comparison

Overall Winner: Surfshark

Surfshark wins this round in the Ivacy VPN vs Surfshark comparison. Although both VPNs have sufficient additional subscription features, Surfshark has more to offer its subscribers with Smart DNS and unlimited device connections.


4. Surfshark vs Ivacy VPN in Netherlands– Netflix & Unblocking Other Streaming Capabilities

Unblocking capabilities are a must when opting for a good VPN. The Below table shows the unblocking and streaming capabilities of Surfshark vs Ivacy:

Surfshark Ivacy
Netflix Yes Yes
Hulu Yes Yes
Sky Go Yes Yes
Amazon Prime Yes Yes
BBC iPlayer Yes Yes
ABS Yes Yes
CBS Yes Yes
NBC Yes Yes
ITV Yes Yes
Channel 4 Yes Yes

Despite being incredibly budget-friendly, both Surfshark and Ivacy do surprisingly well at unblocking a myriad of streaming platforms, where even the most expensive providers fail.

Where Surfshark offers numerous obfuscated servers for the task, Ivacy goes the extra mile in offering a dedicated “popular websites” tab in all of their applications.

Simply click on the tap and select any VoD from the list. The app will instantly redirect you to the unblocked version. You can expect to get decent connection speeds for streaming on different platforms. Similarly, Surfshark’s connection speeds make it the best VPN for Netflix in Netherlands, BBC iPlayer, Amazon Prime, Hulu, MLB TV, and Popcorn Time. It is even the best VPN for Disney Plus in Netherlands.

The best part: I faced no downtime issues with either provider, streaming was smooth even on Ultra HD quality, and I did not get the “proxy/VPN detected error” on all the above websites. Also, you can watch local content airing on BBC iPlayer using Surfshark in Netherlands without any location constraint. Using Surfshark, I could access more regional Netflix libraries than Ivacy VPN.

Winner in Netflix & Unblocking Other Streaming Capabilities

Overall Winner: Surfshark

Surfshark is the undisputed winner for unblocking Netflix libraries and other streaming services because it unblocks more services consistently than Ivacy.

Surfshark is known for being the best VPN for Amazon Prime in Netherlands, Hotstar, Netflix, Telequebec, ICI, Hayu, Noovo, RD, JOYN, ZDF, TVNow, ITV, Sky Go, BTTV, NowTV, Britbox, ESPN, Peacock, SpectrumTV, MTV, Discovery+. Whereas Ivacy VPN is known for a few streaming services such as Amazon Prime Video, BBC News, ABC, HBO Go, ITV, BT Sports, and it is the best VPN for Hulu in Netherlands.


5. Surfshark vs Ivacy VPN in Netherlands– China & Internet Restricted Countries

Unfortunately, Surfshark does not offer servers in China, as confirmed by its support agent.

surfshark-for-china-in-Netherlands

The live chat agent confirmed that Surfshark does not work for unblocking Chinese content.

In China, you’ll have to configure the Ivacy VPN manually; you can contact the customer support team and get the steps of configurations and the optimized server. The live chat team confirmed that Ivacy can be manually configured on devices to use in China.

ivacy-for-china-in-Netherlands

You’ll have to manually configure the Ivacy VPN on your device to use in China.

You can try using the NoBorders feature of Surfshark to access geo-restricted content in countries like China and Russia. Where most VPNs fail, some of the best VPNs for China For Netherland Users still work to fulfill the demands of Chinese ex-pats and residents.

Surfshark and Ivacy both offer a Chinese mirror website so that users have no trouble downloading native apps on their devices. This is something that most providers fail to offer.

Users in China can download Surfshark from their dedicated Chinese page here: shark-china.com

Winner in Working for China & Internet Restricted Countries

Overall Winner: Ivacy

If we compare the two, Ivacy wins the category. It is the only provider in the marketplace that offers a dedicated app for Chinese residents called “Ivacy Prime.”


6. Surfshark vs Ivacy VPN in Netherlands– Torrenting

The following table consists of the torrenting capabilities of Surfshark vs Ivacy VPN in Netherlands:

Ivacy Surfshark
P2P Servers & Locations Multiple P2P servers in Belgium, Chile, Denmark, Germany, Luxembourg, Netherlands, Russia, Sweden, and Turkey Multiple P2P servers in Austria, Belgium, Bulgaria, Canada, Denmark, Finland, France, Germany (Berlin, Frankfurt), Hong Kong, Italy, Japan, Luxembourg, Netherlands, Norway, Poland (Warsaw), Serbia, Singapore, Slovakia, Spain, Switzerland, UK, and US
Average Torrenting Speeds 76.2 Mbps 82.3 Mbps

In terms of torrenting, Surfshark offers more reliability as compared to Ivacy. Although you receive fast speeds with Ivacy, sometimes you may receive downtimes on different servers.

On the other hand, Surfshark allows P2P activities on all its servers, and it does not suffer from leaks. It even offers the ability to add a SOCKS5 proxy for maximum speeds. For both services, you get access to the Split Tunneling feature. This helps in redirecting VPN traffic to those sources that need it and exempting those that do not.

Winner in Torrenting

Overall Winner: Surfshark

In this Ivacy vs Surfshark comparison, it’s evident that Surfshark is the winner. It’s because Surfshark offers P2P-optimized servers in more locations than Ivacy VPN.


7. Surfshark vs Ivacy VPN in Netherlands– Gaming

For gaming, you need to choose a VPN with a lower ping. Users do not prefer using a VPN because it drastically impacts your gaming speeds with high ping. However, I was surprised to see Surfshark’s results. It is a popular choice among many online games for Xbox such as the best VPN for Dungeon Hunter 6 in Netherlands and best VPN for Space Wreck in Netherlands. I recorded these results while testing Ivacy and Surfshark for gaming:

Without a VPN Ivacy Surfshark
Call of Duty: Warzone 34ms 75ms 30ms
Apex Legends 38ms 56ms 50ms
Rocket League 32ms 54ms 33ms
Average Ping 34.6ms 61.6ms 37.6ms

Winner in Gaming

Overall Winner: Surfshark

Surfshark had a lower ping than Ivacy while playing all three games. At such a ping rate, it’s safe to call Surfshark one of the best gaming VPNs in Netherlands.


8. Surfshark vs Ivacy VPN in Netherlands– Device Compatibility

Surfshark and Ivacy are compatible with common devices and operating platforms, however, you cannot directly set them up by installing their app on some of the following.

The table below shows which devices and operating platforms are supported by Ivacy VPN and Surfshark :

Ivacy Surfshark
Windows Yes Yes
macOS Yes Yes
Android Yes Yes
iOS Yes Yes
Fire TV Yes Yes
Chromecast No No
Roku No No
Kodi Yes Yes
Linux No Yes
Blackberry Yes Yes
Raspberry Pi Yes Yes
Chrome Yes Yes
Firefox Yes Yes
Opera No Yes
PS4 Yes Yes
Xbox One No Yes
Samsung Smart TV Yes Yes
LG Smart TV Yes Yes
Android Smart TV Yes Yes
Routers Needs manual installation Needs manual installation

Winner in Device Compatibility

Overall Winner: Ivacy VPN

Surfshark on Windows in Netherlands works greatly, whereas IvacyVPN also offers great compatibility with Android devices.


9. Surfshark vs Ivacy VPN in Netherlands– Setup and User Interface

Following is the Surfshark vs Ivacy VPN in Netherlands comparison in terms of setup and user interface:

Surfshark Ivacy
Automatic Setup Wizard Windows, Mac, Android, iOS, and Linux, Windows, Mac, Android, iOS, and Amazon Fire TV
Main Location Selection List-based List-based
Extra Settings Pages Yes Yes
Mobile Friendly Yes Yes

Surfshark’s apps are built in a minimalist manner, which makes them extremely user-friendly. The app’s GUI is especially great, and so is the architecture, so you won’t have major problems navigating.

Connection times are also incredibly quick; averaging at a minimal 5 seconds. However, locations far from where you reside may take a little longer to connect.

As far as features are concerned, you have plenty of configuration options in the “settings” menu. Ivacy has a broader interface overall on its desktop versions, but it is quite user-friendly and intuitive. Unlike other apps, it lists websites and streaming sites you may want to unblock.

This does give it an edge over other providers, as they do not have to test multiple servers before unblocking a particular website. Simply click on the site you want to unblock and enjoy using it seamlessly.

The usability does not get compromised on smaller screens and you still have most of the same features as available on desktop counterparts. All in all, both Surfshark and Ivacy are quite remarkable.

Winner in Setup and User Interface

Overall Winner: Surfshark

In this Ivacy VPN vs Surfshark competition, Surfshark wins. Although Ivacy does not lag way behind in its setup procedures and app user interface, it’s still not better than Surfshark.

Besides being minimal, Surfshark establishes connections much faster than Ivacy.


10. Surfshark vs Ivacy VPN in Netherlands– Servers and Performance

Below is the side-by-side speed comparison presenting both VPN providers:

Surfshark Ivacy
Server Countries 100 100+ countries
Total Number of Servers 3200 5,000+servers
Speed Loss 10.5% 15.2%

There is not much difference in the “server availability” offered by both Surfshark and Ivacy. The latter, though, offers a more expansive listing by a small margin.

Where Surfshark server list in Netherlands consists of 3200 servers in 100 countries worldwide, Ivacy offers 5,000+ servers in 100+ countries and 180 locations worldwide.

The way a VPN works can be affected by how many servers it has. Imagine if a VPN only has 10 servers and 1,000 people use it. Each server must handle 100 users, which might slow things down. On the other hand, if there are 100 servers, and only 10 people use each one, it’s less likely to get slow or have problems.

Winner in Servers and Performance

Overall Winner: Ivacy

Ivacy has a larger server network than Surfshark, so it wins this round in the Ivacy VPN vs Surfshark competition.


11. Surfshark vs Ivacy VPN in Netherlands– Security and Encryption

Security is crucial when it comes to using a VPN. The below table will consist of a Surfshark vs Ivacy VPN in Netherlands comparison in terms of security features:

Surfshark Ivacy
VPN Protocols L2TP, IPSec, IKEv2, OpenVPN L2TP, IKEv2, and OpenVPN (TCP/UDP)
OpenVPN Data Encryption AES-256 AES-256
OpenVPN Control Channel Encryption RSA-2048 DH-4096
Cloaking Technology Camouflage None
Extra Protection CleanWeb, Multihop, Whitelister IvacyPrime
App Security Kill Switch, Wi-Fi, DNS/WebRTC/IP Leak Protection Kill Switch and DNS/WebRTC/ IP Leak Protection
DNS Status TrustDNS SecureDNS

Now you may want to confirm if is Surfshark Safe in Netherlands? well yes, It utilizes AES-256-GCM ciphers, so no additional authentication is provided on the data channel. For the control channel, Surfshark uses an AES-256-GCM cipher with the TLS key exchange secured using RSA-2048.

Perfect forward secrecy is provided by an ECDH-(384?) key exchange. If we talk about security overall, though, Surfshark tends to be stronger.

Ivacy, on the other hand, supports the same number of protocols. As a default, it also uses OpenVPN across all devices except iOS and MacOS, which uses the IKEv2 protocol.

For the data channel, Ivacy uses an AES-256-CBC cipher with HMAC SHA256 hash authentication. The control channel uses AES-256-GCM cipher with DH-4096 handshake encryption.

The Diffie-Hellman handshake encryption provides perfect forward secrecy. Also, the DH-4096 is stronger than Surfshark’s RSA-2048 control channel encryption.

Winner in Security and Encryption

Overall Winner: Surfshark

Surfshark offers better security and encryption standards to protect users’ online anonymity, so it is the winner.


12. Surfshark vs Ivacy VPN in Netherlands– Logging and Privacy

Compare Surfshark and Ivacy VPN privacy and logging features with the help of the table below:

Surfshark Ivacy
Headquarters British Virgin Islands Singapore
Connection Logs None None
Activity Logs None None
Sign Up Information Email Address Email Address
Anonymous Payment Methods Monero, Dash, Gridcoin, Rpple, ZCaas, Ehterum, Litecoin, Bitcoin Various Cryptocurrencies

Surfshark is located in the British Virgin Islands, with no data retention laws. BVI is not even a part of any data-sharing alliance as well. So Surfshark’s headquarters is located in a secure region.

There is no major issue in Surfshark’s logging policy either. The provider has managed to keep its privacy policy clean, and by that, it has ensured that users can trust it blindly as a zero-logs service.

Ivacy, on the other hand, has its headquarters in Singapore. As such, you can feel assured that the VPN is secure, as the Singaporean Government does not mandate data retention and mass surveillance.

Winner in Logging and Privacy

Overall Winner: Surfshark

Both VPN services do not log user data. However, Surfshark has an edge over Ivacy due to its more anonymous payment options.


13. Surfshark vs Ivacy VPN in Netherlands– Configuration

let’s have a further look into the configuration of Surfshark and Ivacy VPN:

Surfshark Ivacy
Address Allocation Shared Shared/Static
DDoS Protection Yes Yes
NAT Firewall Yes Yes

For configurations, Surfshark and Ivacy both support dynamic and static IP addresses. Where Ivacy offers more in the way of locations, Surfshark adds extra security features.

For instance, Ivacy supports dedicated IPs in more than 7+ countries worldwide. Surfshark is currently only offering static IPs in 6+ locations in varied cities.

Dedicated IPs are available as an add-on, meaning you must pay extra. However, they are incredibly handy tools, especially for travelers, streamers, torrents, etc.

Winner in Configuration

Overall Winner: Ivacy

Since Surfshark does not offer dedicated IPs, Ivacy takes the trophy home for this comparison.


14. Surfshark vs Ivacy VPN in Netherlands– Customer Service

Customer service is crucial when it comes to user-friendly services; below is the table with both VPNs’ customer service features:

Surfshark Ivacy
Video Guides Yes Yes
Searchable Knowledge Base Yes Yes
Phone Support No No
Email Support Yes Yes
Average Email Response Time 25 Minutes 30 Minutes
Ticket Support Yes Yes
Live Chat Support Yes Yes

Both Surfshark and Ivacy offer several options to receive technical support. You have a live chat, email, FAQs, a searchable knowledge base, and even ticket support available. Moreover, if you face any issue regarding Surfshark not working in Netherlands, you can always ask the support team to guide you.

All options work quite well, and the response times on either VPN live chat are impressive. It took only a few seconds to get answers to technical queries.

I even tested the response times from each provider on email support. The process included sending both providers four questions via email. See the statistics for each VPN below:

Surfshark Customer Service

Question Initial Response Time Number of Emails Question Answered
Does Surfshark work with Netflix? 20 Minutes 1 Yes
Is Surfshark good for Torrenting? 25 Minutes 1 Yes
Does Surfshark work in China? 30 Minutes 1 Yes
How to activate obfuscation? 20 Minutes 1 Yes

Ivacy VPN Customer Service

Question Initial Response Time Number of Emails Question Answered
Does Ivacy work in China? 20 Minutes 1 Yes
Does Ivacy work with Netflix? 23 Minutes 1 Yes
What encryption does Ivacy use? 33 Minutes 1 Yes
How to Access Ivacy’s Mirror Websites? 30 Minutes 1 Yes

Winner in Customer Service

Overall Winner: Tie

Both VPNs offer incredible customer support, so it’s a tie. You can expect instant solutions to your queries by contacting the support team.


Other VPN Comparisons on BestVPN.co:

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  • PureVPN Vs VyprVPN in Netherlands
  • PureVPN vs IPVanish in Netherlands

    Surfshark vs Ivacy VPN in Netherlands– FAQs

    Ivacy VPN stands out as a strong option in the VPN market because it offers a wide range of security features, maintains good internet speeds, has a large network of servers, and provides excellent customer support.

    NordVPN is better than Surfshark. The NordLynx protocol ensures better performance with the upload and download speeds, which makes it an optimal choice for streaming.

    Yes, Surfshark is an excellent VPN service. It ranks among the top VPN options, offering robust AES-256-bit encryption, split tunneling, access to Netflix, and support for torrenting. Moreover, the Surfshark kill switch in Netherlands adds an extra layer of security.

    Yes, Ivacy works with Netflix in Netherlands. You can enjoy unrestricted access to Netflix libraries worldwide without being limited to the content available in your specific region.


    Surfshark vs Ivacy VPN in Netherlands– Conclusion

    Now that you’ve made it here, you probably got the answer to the Surfshark vs Ivacy VPN comparison in Netherlands, and you’re no longer questioning: Is Ivacy or Surfshark better?

    For the most part, Surfshark and Ivacy are equally matched opponents, so determining a winner was an incredibly hard decision.

    Since it is necessary, though, Surfshark is the winner for this comparison!

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