PureVPN vs TunnelBear VPN Comparison in Australia: Security, Privacy, Pricing & More – 2022

Last updated: September 22, 2022
William Sams

William Sams

For this guide, you will see PureVPN Vs TunnelBear pitted against one another to determine the better choice for 2022!

TunnelBear VPN has a lot of free features, but even its paid version does not offer much value when compared to PureVPN. Get a clear view in this PureVPN vs TunnelBear comparison in Australia.

PureVPN-Vs-Tunnelbear-Comparison-AU

With the paid TunnelBear VPN, you get access to excellent security features, such as an efficient kill switch, AES 256-bit encryption, and double VPN. But PureVPN’s customer support, server coverage, and connection speeds make it a better choice overall. TunnelBear is equipped with some impressive features that some may find useful.

I’ve come up with a side-by-side PureVPN and TunnelBear comparison in Australia to let you see the weaknesses and strengths of each VPN. Read on to determine, which is better PureVPN or TunnelBear in Australia?

Table of Contents

PureVPN vs TunnelBear in Australia: Quick Overview 2022

Short on time? Here are some worth-knowing features of PureVPN and TunnelBear in Australia:

Factors PureVPN TunnelBear
Jurisdiction British Virgin Islands Canada
Rating 9.1/10 7/10
Current Offer 82% off for 24+3 months free Unlimited security for $3.33/mo (AU$5.00/mo)
Subscription Packages Start From $1.99/mo (AU$2.99/mo) $3.33/mo (AU$5.00/mo)
Money-Back Guarantee 31 days 30 days
Simultaneous Device Connections 10 5
Platform Compatibility Dedicated apps for all major platforms Windows, macOS, iOS, and Android devices
Logging Policy Audited no-logs policy No logs
Servers 6500+ servers in 78 countries Servers across 48 countries
VPN Protocols Supports WireGuard, L2TP, SSTP, OpenVPN, IKEv2, and IPSec protocols WireGuard, OpenVPN, and IKEv2
Streaming HBO Max, Hulu, Amazon Prime, Netflix HBO Max, Hulu, Amazon Prime
Torrenting Supported Supports torrenting on most servers
Customer Support Decent customer support Email support

1. PureVPN vs TunnelBear – Prices and Discounts

When choosing a VPN in Australia, it is crucial to check the subscription plans offered by the VPN. Currently, PureVPN offers three subscription plans: 1-month, 1-year, and 2-year. TunnelBear offers a free plan and two other paid plans.

For PureVPN, the lowest pricing plans start from $1.99/mo (AU$2.99/mo) for a 24 + 3 months subscription. On the other hand, TunnelBear comes with a free plan that comes with a 500 MB data cap. TunnelBear also has two other plans Unlimited ($3.33/mo) (AU$5.00/mo) and Teams ($5.75/mo) (AU$8.63/mo).

As per my testing, PureVPN and TunnelBear are fairly priced considering what they offer to the subscribers. However, TunnelBear wins this round for offering a freemium pricing model unlike PureVPN.

PureVPN Special Offer in Australia: 82% off on a 2-year plan (24+3 months free)

PureVPN TunnelBear
Highest price per month $10.95 (AU$16.43) $5.75 (AU$8.63)
Lowest price per month $1.99 (AU$2.99) Free
One-Year Price $38.95 (AU$58.46) (70% discount) $59.88 (AU$89.87) (50% discount)

Mode of Payment

When it comes to modes of payment, PureVPN accepts several modes of payment including anonymous payment methods. You’ll not find this broad range of options with TunnelBear, however, it does accept payments made via Bitcoin.

purevpn-modes-of-payment

PureVPN accepts more payment methods than TunnelBear.

Money Back Guarantee

As far as money-back policies are concerned, PureVPN offers a 31-day refund guarantee. Meanwhile, TunnelBear used to offer a 30-day refund, but it no longer offers the feature. PureVPN free trial is not absolutely free, users have to pay a minimal cost of $0.99 (AU$1.49) for a 7-day PureVPN free trial. Therefore, the only way to access PureVPN free is its 31-day money-back guarantee in Australia.

Winner in Prices and Discounts in Australia

Winner: TunnelBear

TunnelBear wins this round of prices and discounts because it offers a free version to users in Australia. You can upgrade to a premium plan by becoming a paying subscriber. As per my analysis, the subscription plans are flexible and competitive for PureVPN and TunnelBear in Australia.

If modes of payment is a concern, then TunnelBear’s options might be feel too limited. Other than this, the free version might tempt you as a user.

2. PureVPN vs TunnelBear – Important Features Comparison

PureVPN TunnelBear
Simultaneous Connections 10 5
Operating System Apps Windows, macOS, Android, iOS, Linux, and Fire TV Windows, macOS, iOS, and Android devices
Manual Install Devices Linux, Routers, Set Top Boxes None
Split Tunneling Yes (All Apps) SplitBear (iOS and Android)
Smart DNS Yes No
Free Extras Official Kodi add-on, ad-blocker, malware-scanner, browser extensions for Chrome and Firefox Offers free 500MB with free plan

PureVPN gains an upper hand over TunnelBear in terms of features in Australia. It stands as an innovator and influencer, thanks to its many advanced technologies for security and privacy.

Not to mention, you have apps available for every platform/device, including Windows, Mac, iOS, Android, Linux, Mozilla Firefox, Google Chrome, Amazon Fire TV, Apple TVs, and even an add-on for Kodi.

TunnelBear also offers the compatibility of the same app, excluding a dedicated add-on for Kodi. At the same time, it lacks many useful features available with PureVPN that are necessary for VPN users. Although, you get access to features like VigilantBear (kill switch), SplitBear (split tunneling feature), and a GhostBear feature that grants more security.

As compared to these minimal features, PureVPN offers dedicated IPs, ad/tracker blockers, malware scanners, NAT firewall, and a myriad of other technologies to boost your security and privacy.

Winner in Features Comparison

Winner: PureVPN

PureVPN is a clear winner in terms of features because it is backed by exceptional features that are not available in TunnelBear.

3. PureVPN vs TunnelBear – Netflix & Unblocking Other Streaming Capabilities

PureVPN TunnelBear
Netflix Yes No
Hulu Yes No
Sky Go Yes No
Amazon Prime Yes No
BBC iPlayer Yes No
ABS Yes No
CBS Yes Yes
NBC Yes Yes
ITV Yes Yes
Channel 4 Yes Yes

Since TunnelBear is famed among “freebies”, I did not expect much in the way of unblocking streaming platforms in Australia. My assumptions proved true, after testing their free and premium version on different sites.

The VPN failed on unblocking Netflix, BBC iPlayer, Hulu, Amazon Prime, Voot, Hotstar, Disney Plus, and other popular sites. As such, it may not be the best option for users, who want a VPN for streaming. TunnelBear Netflix was especially a big no for me as a binge-watcher.

PureVPN, on the other hand, defied all odds to deliver excellent unblocking capabilities. The VPN uses strong obfuscation technologies for bypassing geo-restrictions around the world.

Testing it on different streaming platforms revealed that the provider faced no issues in unblocking popular services on all of its apps, thus it’s one of the best streaming VPNs. These include their “browser extensions” too.

Not many providers can claim they can unblock VoDs like Netflix through a Chrome or Mozilla extension. However, PureVPN makes this possible, giving it an edge over other providers.

It also gives users a “popular websites” option across all devices that lists all famous streaming sites. Simply click on the channel you want to unblock and get access to it instantly, minus any hassles.

Winner in Netflix & Unblocking Other Streaming Capabilities in Australia

Winner: PureVPN

PureVPN is the winner for unblocking Netflix and other streaming services reliably and consistently in Australia. In my tests, TunnelBear failed at bypassing the geo-block on most platforms therefore, it’s definitely not recommended to use for streaming.

China & Internet Restricted Countries

The “Great Firewall” in China deploys various VPN blocking techniques like Deep Packet Inspection (DPI) attacks, DNS Hijacking, DNS Poisoning, and Blackholing VPN servers that make bypassing geo-restrictions incredibly difficult.

Sadly, TunnelBear offered no incentives to expats or residents in China. You do not have a mirror website available for downloading their apps in the country, and neither do you have Chinese servers available.

The provider does offer a “GhostBear” feature that uses obfuscation on servers using the TCP protocol over port 443 to cloak the VPN connection as regular “HTTPS” traffic, but this proved ineffective in our tests. This makes it an excellent VPN to get into China.

Meanwhile, PureVPN worked better for both: Chinese expats and residents. Hence, it’s one of the best VPNs for China.

It offers a mirror website and is the only provider in the marketplace that offers 12 Chinese servers (6 in Beijing and 6 in Shanghai).

Winner in Working for China & Internet Restricted Countries

Winner: PureVPN

Although PureVPN is not the best VPN to get into heavily-restricted sites like China – it’s still better than TunnelBear. In my comparative analysis, I observed that PureVPN worked way better than TunnelBear so it earns the point in this round.

4. PureVPN vs TunnelBear – Setup and User Interface

PureVPN offers apps for major platforms and devices, thus it’s often considered among the best VPNs for multiple devices. These are not limited to Windows, Mac, Android, and iOS. The VPN supports larger screens of Android/Apple TVs and even Fire TVs in Australia.

Best part of all; the ease of use and intuitiveness does not get compromised on small or larger screens. PureVPN remains consistent in excellent user-friendliness across all devices.

The desktop apps have a design that caters to both rookies and experts. The mobile apps adopt a darker appearance with easy accessibility of servers, features, and configurations.

Meanwhile, the browser extensions are just as amazing, and even give users the ability to unblock streaming platforms like Netflix from directly within the browser. TunnelBear does not offer the same level of app compatibility. You do have desktop, mobile, and browser apps, but support for Fire TVs, Apple TVs, and Kodi are missing in Australia.

As far as design is concerned, all the clients look great and tend to be “fun to use”. In comparison to PureVPN, their clients are filled with amusing bear graphics and bear puns.

The “General” tab gives options related to the VPN client like “run when computer starts”, meanwhile the “Security” tab gives access to features like the “VigilantBear” and “GhostBear“.

tunnelbear-interface

TunnelBear has a sleek and easy-to-navigate interface.

All in all, the VPN apps of both providers are quite amazing, but in terms of “appearance”, TunnelBear definitely gains the upper hand among varied services in the marketplace.

Winner in Setup and User Interface in Australia

Winner: TunnelBear

TunnelBear earns the point for setup and user interface because its apps are extremely easy to use. Although PureVPN apps are considerably sleek as well, TunnelBear is simpler to use in Australia.

5. PureVPN vs TunnelBear – Servers

PureVPN TunnelBear
Server Countries 78 40+
Total Number of Servers 6500+ 1,000

As compared to PureVPN, the Canadian-based TunnelBear falls awfully short in numbers, based on overall network infrastructure. They only have 1,000 servers in a limited 40+ countries worldwide.

Meanwhile, PureVPN has a larger network of 6500+ servers in 78 countries around the world. This makes it the only VPN that offers support in so many locations worldwide.

Therefore, it is not a difficult challenge to determine a winner in this aspect. TunnelBear has to improve its server count massively if it wants to compete with premium VPNs.

Speed Comparison

For this TunnelBear vs PureVPN review, I ran rigorous speed tests on the three shared protocols across three different locations (Canada, the United States, and the United Kingdom). I recorded the download and upload speeds which helped me determine which server location has a better average speed.

Both PureVPN and TunnelBear use WireGuard, OpenVPN, and IKEv2 protocols. They are quite common VPN protocols, so the speed results have a huge say in which VPN should you opt for.

PureVPN TunnelBear
United States
Download 90.45 Mbps 70.21 Mbps
Upload 79.02 Mbps 65.33 Mbps
Canada
Download 85.36 Mbps 62.30 Mbps
Upload 76.25 Mbps 58.43 Mbps
United Kingdom 
Download 88.19 Mbps 56.12 Mbps
Upload 82.22 Mbps 50.23 Mbps

I also performed a speed analysis on both providers to ease the decision-making process for users. The process involved testing different servers for all internet-related activities. These include simply browsing the internet, playing online games, downloading torrent files, or streaming on sites like Netflix. For the task, we picked up 3 random servers from PureVPN and TunnelBear.

PureVPN TunnelBear
Speed Loss 10% 30%

On my base connection of 100 Mbps, PureVPN indicated a speed loss of 10%. Meanwhile, Tunnelbear recorded an average speed of 70 Mbps in downloads, indicating a speed loss of 30%. It is safe to say, PureVPN wins this aspect by a huge margin!

Winner in Servers, Performance, and Speed

Winner: PureVPN

As evident from the speed results above, PureVPN is the overall winner in terms of speed and performance. If we compare the server networks, then PureVPN has a broader server network as well.

6. PureVPN vs TunnelBear – Security

PureVPN TunnelBear
VPN Protocols WireGuard, L2TP, SSTP, OpenVPN, IKEv2, IPSec WireGuard, OpenVPN, and IKEv2
Data Encryption AES-256 AES-256-GCM, AES-256-CBC
Cloaking Technology None None
App Security Kill Switch and DNS Leak Protection VigilantBear and GhostBear
DNS Status Private DNS Private DNS

PureVPN offers support for a huge range of protocols. This includes WireGuard, L2TP, SSTP, OpenVPN, IKEv2, IPSec, and OpenVPN (TCP and UDP) to give users of all kinds freedom of choice in Australia. For encryption, the provider utilizes AES 256-bit encryption symmetric keys to protect your sensitive data from agencies, government, and online snoopers.

vpn-protocols-purevpn

PureVPN lets users select between these VPN protocols.

On the other hand, TunnelBear only supports the WireGuard, OpenVPN and IKEv2 protocols. The WireGuard protocol is supported on the Windows and iOS apps. The OpenVPN protocol is available on all the apps but the IKEv2 protocol is only supported on the Windows and iOS apps in Australia.

iOS users get the choice of either utilizing the IKEv2, OpenVPN, or WireGuard protocol. Encryption is provided with AES-256 ciphers, but some apps may use the older 128-bit encryption and SHA-1 for data authentication.

tunnelbear-vpn-protocols

TunnelBear supports these VPN protocols.

To get a better idea of app security, I conducted a leak test on PureVPN and TunnelBear. The process involved the usage of 6 different tools to check for in Australia:

WebRTC and HTTP Request Leaks

DNS Leaks

IPv4/IPv6 and Torrent IP Leaks

PureVPN aced all the tests from the 6 different tools above and did not reveal our original IP, DNS, or WebRTC information. TunnelBear also was free from IP leaks on IPv4 and IPv6.

However, when using IPv6, the tools did detect WebRTC leaks on both Windows and Mac apps. A simple solution to this is disabling IPv6 connections on your device.

Winner in Security

Winner: PureVPN

Overall, PureVPN guarantees better security than TunnelBear VPN by supporting more VPN protocols and robust security features in Australia.

7. PureVPN vs TunnelBear – Logging and Privacy

PureVPN TunnelBear
Headquarters British Virgin Islands Toronto, Canada
Connection Logs None None
Activity Logs None None
Sign Up Information None Stores Account Data, Personal Data, and Operational Data
Anonymous Payment Methods Ethereum, Bitcoin, Litecoin Bitcoin

One glimpse at the above table and it becomes clear that PureVPN gains an edge over TunnelBear in terms of overall privacy. PureVPN is based in the British Virgin Islands, away from the 5/9/14 Eyes Alliances.

TunnelBear, on the other hand, has its headquarters in Canada. As you probably know, Canada is a founding member of the Five Eyes, and indulges in mass surveillance and data retention. If it receives a gag order accompanied by a subpoena, the VPN may have to comply with legal requests from the government. As such, there is always a risk of trusting the provider.

Not to mention, TunnelBear also does not support a huge range of cryptocurrencies, except for Bitcoin. As far as logging is concerned, PureVPN did store logs initially, but have now joined the ranks of logless VPN services. PureVPN was recently audited by AltiusIT.

Meanwhile, TunnelBear has undergone two security audits over the years, both conducted by Cure53. I thoroughly read TunnelBear’s privacy policy and it explicitly states storing some Personal Data for legitimate business purposes.

tunnelbear-privacy-policy

TunnelBear logs some data, but PureVPN is a 100% logless provider now.

Winner in Logging and Privacy

Winner: PureVPN

When it comes to logging and privacy, PureVPN is the undisputed winner. It’s because PureVPN does not store connection logs, assigned VPN IPs, user’s browsing activities or history, original IP addresses, and VPN session timestamps.

8. PureVPN vs TunnelBear – Configuration

PureVPN TunnelBear
Address Allocation Static/Dedicated IPs of USA, UK, Singapore, Canada, Germany, Malta, and Australia (add-on) Dynamic
Static IPs No No
DDoS Protection Yes No
NAT Firewall Yes (add-on) Yes

In terms of configuration, PureVPN once again gains an upper hand over TunnelBear. This is because PureVPN supports a shared infrastructure with dedicated IPs of the USA, UK, Singapore, Canada, Germany, Malta, and Australia.

On the other hand, TunnelBear does not support static IPs. You only get dynamic IP addresses with TunnelBear. Furthermore, TunnelBear does not ensure DDoS protection which is ensured by PureVPN.

Winner in Configuration

Winner: PureVPN

In this TunnelBear vs PureVPN review in Australia, PureVPN is the obvious winner because it offers static and dedicated IP addresses. On the contrary, you only get dynamic IP addresses with TunnelBear without DDoS protection.

9. PureVPN vs TunnelBear – Customer Service

Here’s a quick look at the customer service offered by PureVPN and TunnelBear in Australia:

PureVPN TunnelBear
Video Guides No No
Searchable Knowledge Base  Yes Yes
Phone Support No No
Email Support Yes Yes
Average Email Response Time 39 Minutes 1 Hour
Ticket Support Yes Yes
Live Chat Support Yes No

PureVPN has better customer service than TunnelBear in Australia. When choosing a VPN, it is extremely important to have a reliable support team that responds to your concerns promptly.

Although TunnelBear has an extensive FAQ section with helpful answers, PureVPN takes the trophy home by offering real-time support. You will not get instant answers to your queries with TunnelBear because it lacks the live chat feature.

PureVPN and TunnelBear both offer a sufficient knowledge base and email support in Australia. All of these are good options to receive support. To test the customer service, I analyzed the email response time of both VPN providers. Below you can see the stats of both providers on the basis of four different questions:

PureVPN Customer Service

PureVPN has a 24/7 support feature to cater to user concerns. I tested the chat feature at different time intervals and got instant solutions every time. The support agent asked a few questions to fully understand my concern and then suggested me a workable solution.

purevpn-support-team

PureVPN offers excellent real-time support to resolve user concerns.

To test PureVPN’s customer support feature in Australia, here’s a breakdown of the questions I asked and their response time:

Question Initial Response Time Number of Emails Question Answered
Is PureVPN good for torrenting in Australia? 25 Minutes 1 Yes
Does PureVPN work with Netflix in Australia? 39 Minutes 1 Yes
Can I install PureVPN on LibreELEC in Australia? 50 Minutes 1 Yes
How to set up PureVPN on Firestick in Australia? 44 Minutes 1 Yes

TunnelBear Customer Service

TunnelBear has good customer service in Australia. You can easily get in touch with a Support Bear by visiting the official website.

tunnelbear-support-team

You can contact TunnelBear support and receive a response email.

I tested the TunnelBear support by asking these questions in Australia. Here’s a quick analysis of the questions, their initial response time, and the number of emails I sent to get the issue resolved:

Question Initial Response Time Number of Emails Question Answered
Is TunnelBear safe for the dark web in Australia? 1 Hour 1 Yes
How do I cancel my TunnelBear subscription in Australia? 48 Minutes 1 Yes
Does TunnelBear work for Netflix in Australia? 52 Minutes 1 Yes
Who owns the TunnelBear VPN? 59 Minutes 1 Yes

Winner in Customer Service

Winner: PureVPN

PureVPN is the clear winner for customer service in Australia because it is backed by real-time support. It can be frustrating to wait for at least 48 hours to get an answer from the VPN service, therefore, PureVPN is better in this regard. You can easily start the chat with a support agent and get instant answers.

10. PureVPN vs Tunnel Bear – Device Compatibility

PureVPN and TunnelBear in Australia are compatible with the following devices:

PureVPN TunnelBear
Windows Yes Yes
macOS Yes Yes
Android Yes Yes
iOS Yes Yes
Linux Yes Yes
Chrome Yes Yes
Firefox Yes Yes
Edge Yes No
PS4 Yes No
Xbox One Yes No
Apple TV Yes No
Android TV Yes No
Routers Yes No

TunnelBear only offers limited support for Linux. Additionally, you cannot use the VPN on Windows mobile devices, Android/Apple TV, and gaming systems as a TunnelBear subscriber. You cannot even manually configure TunnelBear on modems/routers in Australia.

On the contrary, PureVPN is more compatible with a range of devices than TunnelBear in Australia. You can easily set up PureVPN on gaming consoles like PS4 and Xbox One. Additionally, the PureVPN Android TV app ensures a consistently smooth streaming experience without any buffering in Australia.

Where TunnelBear offers browser extensions for Chrome and Firefox, PureVPN gains a point for offering an Edge extension.

Winner in Device Compatibility in Australia

Winner: PureVPN

In this TunnelBear vs PureVPN review in Australia, PureVPN is the winner as it supports the broadest range of systems and OS than TunnelBear.

PureVPN vs Tunnel Bear in Australia – FAQs

What is better than TunnelBear in Australia?

Many premium VPN services like NordVPN and ExpressVPN are better than TunnelBear in Australia. They’re better than TunnelBear because of their huge server networks and dedicated servers for different activities. Additionally, these premium VPNs offer protection against harmful malware and other threats.

Is PureVPN better than NordVPN in Australia?

No, PureVPN is not better than NordVPN in Australia. It’s because NordVPN offers far better speeds than PureVPN using its NordLynx protocol. You can check out our NordVPN vs PureVPN comparison for more details.

Which is better PureVPN or TunnelBear in Australia?

PureVPN is better than TunnelBear in Australia. If we compare the connection speeds, customer support, and server network, PureVPN earns the winning trophy by a huge margin.

PureVPN vs Tunnel Bear in Australia – Wrapping Up

I hope this PureVPN vs TunnelBear in Australia guide helped you make a decision. Although undoubtedly, PureVPN wins the title in the list of top VPN comparison, due to its larger server infrastructure, ability to bypass the GFW in China, Netflix unblocking capabilities, and zero leak issues.

TunnelBear is a good VPN too in Australia, but it does not come close to PureVPN in terms of features. PureVPN wins the competition here, but choosing a VPN depends on your needs and preferences as a user.

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