How to Fix ITV Error Code 10-07 in UAE [Easy Guide]

Last updated: November 3, 2023
William Sams
William Sams
William Sams is an online privacy/security advocate at, who loves sharing his expert knowledge regarding the latest trends in user privacy, cyber laws, and digital affairs.

What’s worse than getting an unexpected Error Code while you are binge-watching? ITV Error Code 10-07 in UAE is such a nosey neighbor that shows up when you least expect it.

Ever wondered what does Error Code 10 07 means? Although there could be multiple reasons behind the ITV Error Code 10-07 in UAE, it usually appears when trying to watch your favorite ITV content from locations where the streaming service isn’t available.

This error message stems from ITV’s implementation of geo-restrictions enforced in compliance with content licensing and copyright regulations, which limit access to its content exclusively for viewers within the UK.

Keeping in mind the geo-restrictions, the best way to watch ITV in UAE is by using a premium VPN like ExpressVPN.

In this guide, we will show you how to fix ITV Streaming Error Code 10-07 so that you can get back to streaming your favorite TV shows, Live sports, the latest news, and much more without any fuss.

How to Fix ITV Error Code 10-07 in UAE?

If ITV Error Code 10-07 has disrupted you during streaming, we are with you. This frustrating error can spoil your watching experience and leave you wondering how to continue watching your favorite content after the ITV error code smart TV has occurred.

Fortunately, we’ve got you covered. This guide will lead you through the steps to resolve ITV Error Code 10-07, ensuring a smooth streaming experience. Whether you’re tech-savvy or new to ITV, our comprehensive troubleshooting tips will help you with 10-07 errors and other ITV error codes. Let’s begin and unravel the mystery of ITV Error Code 10-07 in UAE!

Note: if you are a new customer and considering getting the ITV Hub premium subscription, you can try out the service first using the ITV free trial. This will allow you to evaluate the service and make the right decision. If you do not wish to continue, you can cancel your ITV subscription anytime before the free trial ends to save money.

1- Assuring a Stable Internet Connection

When troubleshooting an issue, the initial step should involve verifying the quality of your internet connection. To enjoy seamless online streaming, a robust and consistent internet connection is essential. Therefore, confirm that you are connected to a reliable Wi-Fi network or that your mobile data signal is robust.

2-  Restart your Smart TV or Streaming Device

Sometimes a simple device restart can resolve the ITV Error Code 10-07 in UAE. You’re probably familiar with the process of restarting your device. To do this, press and hold the power button until you see the Restart option. Tap on it and wait for your device to reboot. Once the restart is done and the issue is resolved, you can go ahead and start streaming content on ITV again.

3- Clearing the App’s Data and Cache

Clearing the cache of your ITVX app is a straightforward yet highly effective approach to eliminate Error Codes like 10-07. It is very simple and easy to do; here is how you can fix ITV Error Code 10 07 smart TV:

  • Open the “Settings” from your home screen.
  • Go to the “Apps.”
  • Look for the ITVX app and open it.
  • Find the “Storage” command and tap on “Clear Cache.”
  • Once you are done, restart the device and start streaming ITVX.

4- Updating or Reinstalling the ITVX App

Take a look at the app to discover any recent updates. When an app hasn’t been updated in a long time, it can face compatibility issues with other apps. Visit your device’s app store to check if a new version of the ITVX app is on the horizon. There may be a simple solution to your problems.

If switching to a new version of the app doesn’t resolve the issue, consider a more drastic step: uninstalling and then reinstalling the ITVX app. This process has the potential to remove any corrupted files that may have affected the app’s performance.

5- Contact ITV support

If you’re facing difficulties while using ITV and the usual troubleshooting steps haven’t worked, it’s a good idea to seek help from their support team. They have the expertise to address more complex issues and can guide you through the specific steps needed to resolve your problem. This ensures a smoother and more effective resolution to the problem you’re experiencing.

What are the Causes of ITV Error Code 10-07 in UAE?

ITVX Error Codes like 10-07 can be caused due to many reasons. Despite the fact that why is it happening, it usually indicates that there’s an issue with streaming, and you can not play videos on the ITVX platform. Here are the possible causes of why the ITV Error Code 10-07 happened:

  1. Internet link problems: while streaming or when you are about to stream if your Internet connection has not been working properly. It is either too weak or unstable. So, if your connection is not working properly or is slow, it potentially leads to buffering or playing might stop, which will cause  ITV Error Code 10-07.
  2. Server issues: Sometimes, your device experiences difficulties receiving information from ITVX servers due to technical issues. If you attempt to stream under such circumstances, you may encounter Error Code 10-07.
  3. Compatibility: The ITVX streaming app may not work the best on every type of computer or mobile device. This issue can also arise due to outdated software, compatibility issues between websites, or insufficient device performance for smooth content playback.
  4. Licensing: Sometimes, due to the licensing agreements, some ITVX content might only be available in a specific area. ITVX Error code 10-07 in UAE can take place if you try to watch something that is not available where you are.
  5. Account Problems: If there are issues with your ITVX account, such as payment problems, it could also prevent you from streaming content, which results in an error.
  6. Cache and Cookies: If your computer has stored a significant amount of cache and cookies, it can hinder your viewing experience. Deleting this data and clearing the cache from your device may resolve the issue and improve your ability to watch content.
  7. Ad Blockers or VPNs: Extensions in your web browser, such as ad blockers or VPNs, can occasionally disrupt the streaming experience and result in errors like 10-07.
  8. Material Restrictions: Certain content may have age restrictions, and if your account doesn’t meet the required age criteria, you could encounter ITV Error Code 10-07 when attempting to access it.

Why Is ITV Hub Streaming Restricted in UAE?

ITV is one of the most popular British TV networks that offers its streaming service named ITVX (formerly ITV Hub). From the latest films, iconic series, and exclusive content on-demand to game shows, reality TV, and Live sports, it’s free, and you necessarily don’t have to bear any ITV Hub subscription cost. You can still pay for ITV for ad-free streaming, including BritBox content

However, ITV Hub is a streaming platform that is limited to be used by the audience residing in the UK only due to the geo-restrictions. Geo-restriction means that anyone from in UAE can not stream its content or access it.

Why does this happen, you may ask? Well, geo-restrictions are implemented due to the licensing agreements and copyright rules. The content available on ITV is not all its own, so there are certain agreements that allow them to only show their content in the UK only.

Anyone from in UAE can not access the platform, let alone stream its content; hence one can not stream ITV Hub in UAE. Because of this, when you try to watch ITV Hub from in UAE, you get errors like ITV Hub not working or you might see the ITV Error Code 10-07 in UAE.

But worry not; there is a way to circumvent this hurdle from your way and access ITV. To bypass these geo-restrictions, the recommended way is to use a premium and reliable VPN service. We always recommend ExpressVPN as it is the best ITV VPN. It helps you to hide your actual location and make it seem like you’re in the UK so you can watch fights like Terri Harper vs Cecilia Braekhus without any issues.

Like this, you can enjoy and watch ITV in UAE from anywhere in the world!

FAQs –  ITV Error Code 10-07

Error code 10-07 appears when attempting to access ITV Hub content from in UAE. This error stems from geo-restrictions enforced by ITV, which restrict access to their content solely for viewers located within the UK. These limitations are a result of licensing agreements and copyright regulations that permit ITV to broadcast its content exclusively within the UK.

Regrettably, you cannot access live or on-demand ITVX content when you’re not in the UK. However, there’s a workaround available. If you’re a premium subscriber of ITVX, you have the option to download shows to your Android or iOS device prior to traveling abroad. Or you can use a VPN to bypass the geo-blocks. This allows you to enjoy your content while you’re in UAE.

If you encounter problems like freezing, buffering, error messages, or a blank screen, please try to clear your cache, clear your cookies, and check your internet speed. ITV Hub adjusts your viewing experience based on your internet speed, and a minimum of 800kbps is needed to watch our videos.

Wrapping Up!

To sum up, the commonly occurring Error Code 10-07 in UAE can be easily resolved using the solutions outlined in this guide. We hope that this guide will help you fix the annoying ITV Error Code 10-07.

It’s recommended to have a reliable VPN app readily available for ITV streaming if you are traveling or living overseas. ExpressVPN is our top pick for the best VPN to fix the ITV Error Code 10-07 in UAE due to its latest privacy features, fast speeds, and user-friendliness.

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