Founded in 2007, Ivacy is a promising little VPN provider that has a lot of potential. It is a relatively small service and is still finding its feet in the VPN industry. Ivacy was the first VPN service to offer Split Tunneling feature (as it claims on its website). It has recently been revamped and with impressive new features, it is one of the most secure VPN services we have come across.
- 250+ servers in 44+ locations
- PPTP, L2TP/IPSec, SSTP, OpenVPN protocols
- 256 Bit Encryption
- 7 days money back guarantee
- Good overall performance
- 5 Multi Logins
- Supports P2P File Sharing
- Zero log policy
- Impressive additional features
- Live Chat
- Slow customer support service
Like many other VPN services, Ivacy also offers you three pricing plans to choose from. These range from monthly package, semiannual package, and a yearly package.
Price is a critical factor in our VPN reviews and our Ivacy review does not disappoint when it comes to the pricing packages. These pricing plans offered by Ivacy are affordable when compared to other VPN services.
One of the worries of any user is whether the service will be good or not, considering the price he or she has to pay. Ivacy is not like other small VPN services that promises a lot but don’t deliver. We have reviewed various VPN providers and considering the features offered by Ivacy, the prices charged are reasonable and give you good value for your money.
Each package comes with 7 days money back guarantee. Although we were expecting at least 7 days money back guarantee but three days will provide you with sufficient time to test the service. We recommend that you make full use of these 7 days and try the VPN service on various devices.
Ivacy VPN offers over 250 servers that are located in over 44+ different countries. This was a strong point that we liked about Ivacy in our review. The wide spread of servers means that there are thousands of IP addresses to choose from without the fear of being blocked and you can remain anonymous over the internet. These servers are optimized for P2P file sharing, which means you use torrent and other similar services with complete privacy and security.
Many websites and web-content are geo restricted and blocked in various parts of the world. The servers being present in over 44+ countries allows you to unblock these websites and channels from anywhere in the world. Some of the countries where these servers are located include US, UK, Canada, Germany, Turkey, Australia, China, and many more.
Using Ivacy VPN, you can unblock streaming services like Hulu, Netflix, Pandora, BBC iPlayer, ITV, and various other channels. You can also access websites that are subject to internet censorship in countries like China and Turkey.
In our Ivacy review, we tested the service and evaluated its performance in terms of browsing and streaming speeds and any signs of DNS or IP leakages.
We conducted speed tests using speedtest.net and were pleased with the overall results. First we conducted the speed test without Ivacy being connected and the following result was achieved.
Then we conducted the speed test with Ivacy VPN. We connected to the US server using while keeping the protocol on ‘Automatic’ setting and following result was observed.
Next, we switched to UK server while keeping the protocol setting on ‘Automatic’ and following result was obtained.
The speed tests showed that the download speeds dropped by a slight amount when we connected Ivacy with US and UK servers. However, the drop was not that significant as we were able browse and stream at high speeds.
IP and DNS Leak Test
After the speed tests, we conducted IP and DNS leak tests in our Ivacy review. Both the tests showed positive results as there were no signs of IP leakage when we were connected with Ivacy VPN. Similarly, there were no DNS leakages while using Ivacy VPN service.
Ivacy offers customer support in the form of ticketing system, email, and Skype call. Currently Ivacy only offers these three methods for resolving customer concerns. Although Ivacy claim to offer 24/7 customer support, this was one area that we found needs more improvement while reviewing Ivacy VPN. There was no detailed FAQ section to answer customer queries.
You can open a ticket to resolve your Ivacy related problem or query by clicking on the ‘Contact Us’ option given on top of the website. All you have to do is enter your name, email address, subject of the message and description of your query.
We test the ticketing system and made a general inquiry about free trial. The response was relatively long, considering the query we made did not involved any technical expertise.
You can also email Ivacy VPN your problem or question on the email address provided on the ‘Contact Us’ page. The response time for email and ticketing system are almost same, so the choice between depends on you and which you are comfortable with.
You can also call Ivacy VPN via Skype to get your query resolved. However, Skype calls are only used for technical issues that are incurred during setup or during the use of service.
The new and improved Ivacy VPN is compatible across all major platforms and operating systems. You can easily setup Ivacy on your Windows PC, Mac, Android and iOS devices. In additions to these, it is also compatible on gaming consoles like PS4 and Xbox, blackberry devices, Linux, smart TVs, and various routers.
The compatibility is enhanced by the 5 multi login feature offered by Ivacy. You can run Ivacy VPN on 5 different devices simultaneously with one account. We were really pleased to see this feature in our Ivacy review as there are not many VPN services that allow this many multi logins.
Ivacy also offers its own VPN software for Windows and Mac. It also has exclusive apps for Android and iOS devices. We tested the software for Windows and Android, and were pleased with the overall results.
Ivacy VPN Software for Windows
For our Ivacy review, we tested the VPN client on Windows and were pleased with its overall simplicity. The VPN client is easy setup and use. All the options can be handled from the software; login credentials, servers, protocols, and split tunneling feature. The dashboard of the software has all the major options listed right in front of you and shows your website traffic as well.
You can also devolve into personalized settings where you can select the purpose, see the encryption status and also select the server of your choice.
With Ivacy VPN software, you can change various settings. For instance you can set the software automatically reconnect if the connection drops, launch at start-up, select the VPN mode, and even fiddle around with the traffic chart settings.
Ivacy offers you an additional feature of Split Tunneling (explain below). With split tunneling switched on, you can choose which internet data should be tunneled through the VPN and which should pass through your regular connection. The VPN software allows you to control / add application to split tunneling.
Ivacy Android App
We also tested the Android app offered by Ivacy for our review. The overall outlook of the app was neat and clean, offering all the options right where you want to find them. You can download the app from Google Play Store for free and secure your Android devices with a VPN.
Once you have downloaded the app from the Play Store, enter your login credentials to get started.
Next, select the server you can to connect too.
When you tab on a server, you can see the following details.
Tab on ‘Connect’ to start your Ivacy VPN connection.
Ivacy offers vast array of online payment methods. These include PayPal, BitCoin, Web Money, and Perfect Money. These payment methods are widely accepted all around the world and means that users from anywhere can pay for Ivacy VPN service.
The inclusion of BitCoin was a positive aspect that we liked in our Ivacy review. BitCoin allows you to pay anonymously, without revealing your true identity and other financial information. This shows that Ivacy places high value for a user’s privacy and security.
The sign-up process for Ivacy VPN is very simple and does not require technical skills to use the service. The billing page consists of three steps; selecting a plan, creating login credentials, and choosing a payment method to buy vpn.
Ivacy also offers setup guides for each of the platforms it is compatible on. You can use these setup guides to configure the VPN service on your chosen device and operating system. If do not want to download the VPN client software or the VPN app, then with the help of these tutorials provided in the support center you can setup Ivacy manually.
Protocols and Encryption
The hallmark of Ivacy VPN is to offer top notch online security. The two ways you are protected online are through secure protocols and encryption levels. Ivacy VPN service offers four different protocols to safeguard your data and privacy.
- L2TP / IPSec
- OpenVPN (TCP & UDP)
These four protocols will keep you protected at all times. PPTP is the weakest of all the protocols but it provides better streaming and browsing performance. On the other hand, if online security is your top concern than nothing beats OpenVPN protocol.
Along with secure protocols, Ivacy offers 256 bit level encryption. This will protect all your sensitive and private information online from hackers, spammers, snoopers, phishes, and other malicious cyber goons.
Since the service is based in Hong Kong, you can be assured that your information will not be handed over to the authorities. Hong Kong has relaxed internet regulations and does not have data retention laws. This shows that Ivacy is not legally bound to store information about its customers.
Having zero log policy shows great temperament of Ivacy as it values the user’s privacy. We have high hopes for Ivacy and as it is still findings its feet in the industry, the early signs are promising.
As much as we all like free stuff, Ivacy does not offer a free trial at this stage. Upon inquiry from customer support service about a free trial, we are sad to report that there are no free trials available with Ivacy VPN service.
However, it does offer a 7 days money back guarantee. As we discussed earlier, you should make full use of these 7 days and fully test Ivacy VPN service. Do keep in mind the refund policy offered by Ivacy. You are eligible for a refund within the 7 days of your subscription date, if you have not consumed more than 500MB bandwidth, and not exceeded more than 30 sessions.
In addition to the basic VPN features, Ivacy also offers various other additional features such as:
- Split Tunneling: you can prioritize which data should be tunneled through VPN while letting less sensitive data to pass through outside VPN connection.
- Internet Kill Switch: it is a safety measure that halts all your online activity in case you get disconnected from Ivacy VPN connection.
- NAT firewall: this is an extra layer of protection that blocks all malicious traffic from infiltrating your network.
- Identity theft Protection: Ivacy VPN service makes you invisible over the internet and with military grade encryption, it protects you from cyber thieves.
- DDoS Protection: this feature protects you from DDoS attacks and filters the incoming data traffic.
Ivacy has complete overhauled its service and has improved upon some of the bugs that troubled previous users. Truth be told, Ivacy still has a long way to go and with impressive new features, there are some areas it needs to address.
First and foremost is the customer support service. We were disappointed with the quality of the service provided and the lack of options available. It claims to offer round the clock customer support but to back that up Ivacy needs to make significant improvements.
On the whole, Ivacy is a good VPN service that should not be taken lightly. The additional features it offers and good overall performance does make it a heavy contender for one of the best upcoming VPN services.