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VPNBook Review 2021

Last updated: August 19, 2022
Average:(average: 1 out of 5. Total: 1)
William Sams

William Sams

VPNBook is a free-to-use VPN service. However, does it have all the features that are essential in a reliable VPN? This detailed review digs deep into the free VPN provider.

Jurisdiction Switzerland
Price $7.95/mo for a Static IP
Servers 6 Servers in 6 Countries
Logs Stores Connection Logs
Encryption AES-256-GCM
Unblocks Netflix Yes
Torrenting Yes
Works in China No
Recommended  No
Website https://www.vpnbook.com/
Compatibility Windows, Android, Apple

Headquartered in Switzerland, VPNBook is a free VPN service, I do not recommend to privacy-conscious users. The service does not offer native apps for platforms/devices, relying on the old-school OpenVPN GUI. It lacks a large number of servers and even keeps connection logs.

Before I proceed to reveal the in-depth details about the provider, you should know that this is a VPN with limited capabilities. VPNBook has promise, but it still needs to go a long way and improve substantially, before it can align itself with modern user demands.

Its speeds are atrociously slow as compare to the other top VPN service providers in the industry and it allows only a single device to be run on a single account. It’s also very expensive considering the low value it brings to the table. You can get a much better deal with ExpressVPN, an affordable yet reliable VPN that is the best alternative to top services on all accounts.

Rating Criteria

  1. Jurisdiction: Where is VPNBook Based?
  2. Security: Can VPNBook Keep You Safe Online?
  3. Leaks: VPNBook IPv6, WebRTC, and DNS Test
  4. Servers: How Many Servers Does VPNBook Have?
  5. Streaming: Can I Unblock Netflix US and Other VoDs?
  6. Speed: How Fast are VPNBook Servers?
  7. Compatibility: Can I Use VPNBook on All My Devices?
  8. Pricing: How Much Does VPNBook Cost Exactly?
  9. Trustworthiness: What Do Users Say about VPNBook?

Jurisdiction: Where is VPNBook Based?

VPNBook claims to have its headquarters in Switzerland. Even if I do believe this (explained further), the location USED to be an “Internet Friendly” jurisdiction.

In 2010, the Federal Supreme Court of Switzerland even recognized IP addresses as personal information, which cannot be tracked, without informing the individual involved.

However, after the passing of a new law in September 2017, Switzerland can now be considered to be a “cooperative” jurisdiction, which may pressure VPN services upon revealing info.

This law, according to Swissinfo.ch, allows the FIS to indulge in targeted surveillance, bugging of private properties, phone lines, and wiretapping computers, which were previously disallowed.

Security: Can VPNBook Keep You Safe Online?

Many user reviews about VPNBook claim that the service offers good protection. While that may be true, since I detected no leaks, the VPN still does keep connection logs.

Any provider that indulges in logging is definitely not safe, particularly those that claim they are “Free”. Bear in mind that managing a VPN service has costs for servers, update and maintenance, and support.

As such, they use an ad-based revenue model for bearing the expenses. Therefore, you can forget about being truly anonymous with the VPN. In addition, what is to say the provider does not sell your logging information to third-party services for money?

Does VPNBook Store Logging Information?

Yes, VPNBook does indeed store logging information. Just like all other providers, they try fooling users. When in reality, they do store IP addresses and timestamps.

That is all the information needed by government agencies and copyright trolls to trace your identity and dive into your online browsing activities.

Upon digging further, I discovered that they keep these connection logs for a week. Them being based in Switzerland or in any other location makes no difference at all.

If VPNBook receives a subpoena with a gag order, they will have to hand over the logging information, as their name keeps popping up in trials apparently.

VPNBook’s Shady Logging Policies

VPNBook Protocols & Encryption Review

VPNBook only supports the PPTP and OpenVPN protocols. If you use the PPTP, VPNBook integrates the outdated AES-128-bit encryption. However, users opting for OpenVPN, have the opportunity of configuring the encryption available from AES-128 and AES-256.

Their OpenVPN implementation also lacks the use of RSA encryption for safe distribution of the AES symmetrical key system. Most providers in the marketplace use a 2048-bit key for their RSA, and top names like NordVPN and ExpressVPN have begun using a 4096-bit key.

Details about VPNBook being a Scam!

The ambiguity surrounding the provider and the many allegations of it being a honeypot forced my hand into digging a little deeper into VPNBook. By inspecting their page source code, I got ahold of their Google Ads ID, which is ca-pub-3860002410887566. This allowed me to trace their history.

VPNBook Review

A search for other websites using the same Google Ads ID, identified www.gotfreefax.com! The contact form on this website revealed a company called “Vannet Technology

Based in Canada, Vannet Technology is a supposed “Web Design” website, which has other services operated by the same people/company with a similar design to the gotfreefax website: http://www.gotresumebuilder.com/  and http://www.gotsitemonitor.com.

VPNBook being a Scam

These findings indicate that VPNBook may not be based in Switzerland, as it claims to be and since our findings just reveal a PO box from Canada, there is not much I can validate about their true location.

What I do know is that being a free service, it is expected for VPNBook to adopt shady practices like these, creating a phony service only to steal user information. Many believe the provider is set up by US authorities to trap transgressors. There are have plenty of cases were logs of VPNBook turned up in trials.

Leaks: VPNBook IPv6, WebRTC, and DNS Test

To get a better idea about the anonymity you receive with VPNBook, I decided to conduct a test on IPLeak.net. The site typically assesses your connection to reveal any IPv6, WebRTC, or DNS leaks. I had a representative from Canada connect to a US server and the results were quite successful.

VPNBook WebRTC, and DNS Leak Test

However, I did come across a review where a user was a victim of the IP/DNS/WebRTC leaking, which resulted in the user being blocked from Facebook. As such, I still cannot safe that is VPNbook safe for usage, especially if you want to keep your identity hidden online and remain anonymous at all times.

VPNBook IPv6, WebRTC, and DNS Leak Test

Servers: How Many Servers Does VPNBook Have?

Since VPNBook is a free provider, its server listing is obviously not that impressive. For its PPTP and OpenVPN Protocols, you only have selected servers available in the US, Canada, Germany, and France. However, VPNBook does integrate Smart CDN fallback to improve network speeds.

VPNBook Servers Review

Does VPNBook Support P2P?

Although it does offer reliable support for torrents, it is limited to just the Canadian server. The reason for this is that only the Canadian server is P2P compatible, hence it wouldn’t be a recommended service for torrents.

Is VPNBook Using Virtual or Bare Metal Servers?

I conducted server tests on numerous locations to identify bare-metal servers from virtual (fake) ones. The process took me about an hour, where I tested all 8 locations offered by VPNBook.

I was quite surprised to learn that despite being a free service, all the servers available from the provider were located at the exact destination advertised. Below you can see results from CA Technologies’ App Synthetic Monitor. I pinged the US2 server to over 90 monitoring stations worldwide from ASM.CA.

VPNBook Virtual Server Testing

The Round-Trip-Time (RTT) in all locations was extremely high, except for those in US. The lowest rtt (1.792 ms) I saw was from United States – Ashburn, indicating the server is present there.

VPN Book Review

The tracert tool from CA Technologies’ App Synthetic Monitor, further verify these findings, displaying a rtt of 1.790 ms. This means, the server is indeed located in US Ashburn.

VPNBook Virtual Servers Testing

Streaming: Can I Unblock Netflix Using VPNBook?

To my surprise, the VPN successfully managed to unblock the VoD, which is quite remarkable for a free service. Even so though, I would not trust the provider with my information!

I connected to the US2 server from VPNBook on the UDP protocol over port 25000 to check and see whether I could access the complete database of US Netflix.

Considering these insights, would I recommend VPNBook to streamers? NOPE! While the service did block Netflix, it failed at bypassing geo-restrictions on Voot, Hulu, Hotstar, BBC iPlayer, and Disney+!

Speed: How Fast are VPNBook Servers?

Evaluating VPNBook’s performance required conducting a speed test. I performed them using the OpenVPN implementation with the TCP over port 443 profile and UDP over port 53.

I used two tools for this process: Speedtest by Ookla and Telstra. The speeds for their US1 and US2 servers averaged at 20 Mbps download and 18 Mbps upload on a 50 Mbps connection.

The Canadian: CA222 and CA198 were much faster, touching close to 25 Mbps in download and 20 Mbps in upload speeds, but they also suffered from frequent disconnections.

Other servers like the DE4 and FR1 delivered poor results, and their FR8 server was down at the time I was conducting my analysis, so I do not have an accurate portrayal of it.

VPNBook Free Web Proxy

VPNBook also offers users a free web proxy. You can access it from the website directly or click on this link here. This is a good addition from the service, particularly if you want to bypass geo-restrictions.

It uses 256-bit SSL-encryption and delivered good performance in the sense of successfully unblocking websites using proxies located in US, UK, France, and Canada.

VPNBook Free Web Proxy Review

Pricing: How Much Does VPNBook Cost Exactly?

VPNBook is a completely free service. As such, you have no plans/subscriptions available. Users do not even have to sign up to use the VPN. If you click on the “Free VPN” tab, you will be redirected to the below page. Here you have the ability of selecting the VPN protocol for connection.

You typically have two options: Free PPTP VPN and Free OpenVPN. Below each protocol, you have a list of servers available with info specifying, if you can indulge in P2P or not. You have to load these servers in the OpenVPN GUI client. The username is vpnbook and password is nv2bk56, which changes after every few weeks.

VPNBook Pricing Review

VPNBook Dedicated IP Pricing

While VPNBook does not impose any pricing for its PPTP and OpenVPN protocols, you do have to pay for their dedicated IPs. Not that the service has a huge listing of static IPs available.

However, the standard pricing is $7.95 per month for each static IP. Locations users have access to include: Canada, US East/West, and the Netherlands for now!

VPNBook Dedicated IP Pricing

VPNBook Payment Methods

Using VPNBook is as simple as loading a particular server in the OpenVPN GUI client. However, if you opt for their dedicated servers, you will have to make a payment. The options available from VPNBook include Visa, MasterCard, Maestro, Discover, and American Express!

VPNBook Money Back Guarantee

I do appreciate VPNBook offering dedicated IPs, as not many in the marketplace do. Another plus point about their static IPs is that you can avail a refund if the service is not up to the mark. Typically, you have 30-days until you can request for a money back, which is quite reasonable!

Compatibility: Can I Use VPNBook on All My Devices?

Another reason why I would not recommend netizens particularly novice VPN users to invest in VPNBook is that it does not have any apps available for varied platforms/devices.

In order to use their VPN servers, you will have to setup the connection manually. The process for PPTPs and OpenVPN vary greatly, so this may get confusing for amateur users.

For the former, you have server address, username, and password information available for setting up a connection directly from your Windows or Mac PC. However, if you want to establish an OpenVPN connection, you will have to get a .ovpn files loader.

I recommend going using the OpenVPN Gui app for Windows or Tunnelblick app for Mac OS. Once done, you will then have to download the .ovpn configuration files from the website directly and load them with configurations you deem appropriate.

Trustworthiness: What Do Users Say about VPNBook?

To give you better idea about VPNBook, I have provided details about the provider from the perspective of “users” on Reddit. These should help with the decision-making process, if you plan on signing up with the provider!

Reddit Reviews

VPNBooks is somewhat a pariah in Reddit’s VPN section. Comments range from scathing and scornful to downright mockery and ridicule, which is honestly to be expected after i thoroughly analyzed the service!

The most disdainful comments come in this thread revealing how logs from VPNBook have been used to put members of the hacktivist group, Anonymous behind bars.

VPNBook Reddit Review 1

Users appeared to be incredibly apprehensive of the service and its freemium model of operations. For most users this was further evidence of them selling their info.

VPNBook Reddit Review 2

Similarly, user have also pointed out vague VPNBook’s privacy policy is with little or no clarity on how they enforce this policy.

VPNBook Reddit Review 3

VPNBook Support Information

As far as friendly customer support goes, VPNBook does not perform well at all. There is a distinct lack of a live chat function. While the company itself has its headquarters in Switzerland, their support department is located in Zurich.

There are no blogs available to guide you on issues with the VPN. You only have how-to guides for setting up PPTP and OpenVPN, along with a contact us page.

If you need urgent assistance, the only two options you have is contacting them on Twitter and Facebook. You can also email the support team at contact[@]vpnbook.com!

VPNBook Support

VPNBook Alternatives

VPNBook does not perform well as per our criterion to evaluate reliable VPN provider. There is far too much vagueness and lack of clarity about its services to fully trust them in addition to the limited features it provides.

Do I Recommend VPNBook?

If you ask me, I would not recommend this service to any individual. They might be free and that might be appealing to many. However, it is not worth putting your privacy at risk, particularly if you need a VPN to keep your identity hidden in this invasive world.

I always advise users to go for premium VPN services, as they offer better security/encryption, remarkable server availability, and amazing features. If you want to receive the best value for your money, I recommend signing up for the low-cost, Surfshark!

Compatible with device: Windows, Android, Apple, , ,

One Response to VPNBook

  1. Thomas says:

    This vpn leaks your info just like you mentioned. The damage is already done though :/ wish id come across this sooner

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