Disclaimer: We may earn affiliate commissions if you decide to purchase through our links. For more details read our. Affiliate Disclaimer and Ownership Disclosure.

Surfshark Review 2022

Last updated: September 21, 2022
Average:(average: 3.88 out of 5. Total: 25)
William Sams

William Sams

Surfshark is famed for being an all-rounder VPN, great for torrenting, public Wi-Fi security, unblocking Netflix, and private browsing. So, I put the provider to test; researching all features, from its torrenting capability and encryption to its streaming abilities, compatibility, multi-logins and support.

Surfshark Review

Established in 2018, and headquartered in the Netherlands, Surfshark is one of the best VPNs I have tested. This Surfshark review will cover the provider’s in-depth facts and figures.

The featured-pack Surfshark VPN maintains the perfect balance between value and reliability, going head-to-head against names like ExpressVPN and NordVPN.

It offers unlimited multi-logins, successfully unblocks streaming services, and bypasses the VPN ban in China, while providing access to 3200+ servers in 65+ countries worldwide.

On top of that, Surfshark features include; MultiHop, Smart DNS, Nexus (SDN tech), CleanWeb, Kill Switch, IP/DNS/WebRTC Leak Protection, GPS Spoofing, Split Tunneling, and whatnot.

Also, if we talk about the Surfshark privacy rules, then it is one of the 100% true no-logs VPNs that has been audited by an independent third-party called Cure53.

The servers offer blazing fast Surfshark speeds from which you can easily perform your streaming, gaming, crypto-trading and browsing activities with no hassles!

As we mentioned about Surfshark streaming before, any Surfshark server can unblock popular services like Netflix, Hulu, BBC iPlayer, Disney+, Amazon Prime Video, MLB TV, Popcorn Time and more.

Apps for all widely-used platforms are available, including Windows, Mac, Linux, Android, iOS, and routers. The service also offers a Smart DNS feature for devices that have no VPN support, including Xbox, PlayStation, Apple TV, Roku, etc.

For queries, the Surfshark support team is available 24/7 via the live chat option. So do not hesitate to reach them any time of the day.

Surfshark VPN pricing starts from $2.49/mo. on a 2-year plan + 3 months free. I highly recommend this plan for those in search of a budget-friendly all-rounder that defies all odds to offer a premium product.

Nonetheless, very minor issues were found with the kill switch feature and the OpenVPN protocol speed. But these are only a small price to pay for the features and benefits that Surfshark offers. Overall, it is an excellent VPN service, and I would recommend it to anyone looking for a budget-friendly all-rounder.

However, if you’re still not convinced and you want everything to be top-notch, then we recommend you go for ExpressVPN. The provider can be a little expensive as its 1-year plan alone has a fancy price tag of $6.67/mo, but the value it offers beats all the top players in the VPN industry.

To verify the all-rounder VPN claims, I’ll review Surfshark while keeping all the specifications in mind. I’ll be researching every feature and its security, streaming, pricing, servers, compatibility, and support. Let us see if the VPN is really worth the money, after putting it through the grind!

Surfshark VPN Features – Updated 2022

  • Best Deal: $2.49/mo.
  • Server Count: 3200+ Servers in 65+ Countries
  • Compatibility: Windows, Mac, Linux, Android, iOS
  • Simultaneous Connections: Unlimited
  • Torrenting: Allowed
  • Unblocks Netflix: Yes
  • Logs Policy: Yes (Audited by Cure53)
  • Kill Switch: Yes
  • Protocols: WireGuard, IKEv2, OpenVPN
  • Payment Methods: Credit Card, PayPal, Google Pay, Amazon Pay, Cryptocurrency
  • Money-Back Guarantee: 30 Days
  • Customer Support: 24/7 Live Chat and Email
  • Country of Registration: Netherlands

Our Surfshark VPN Score

Our Surfshark VPN Score

Surfshark VPN Pros and Cons


Pros

  • WireGuard Protocol.
  • Unlimited Simultaneous Connections.
  • Unlocks Popular Streaming Platforms.
  • Strict No-Logs Policy.
  • Strong Security Features.
  • 24/7 Customer Support.
  • GPS-Spoofing Feature.


Cons

  1. Lack of Split Tunneling feature on iOS.
  2. Limited number of P2P servers.


Rating Criteria

  1. Jurisdiction: Where is Surfshark VPN Based?
  2. Security: Is Surfshark VPN Safe and Reliable?
  3. Leaks: Does Surfshark Leak Your IP, DNS & WebRTC?
  4. Servers: How Many Servers Does Surfshark Have?
  5. Streaming: Does Surfshark Work for Netflix?
  6. Speed: How Fast is Surfshark and Its Servers?
  7. Compatibility: Apps and Supported Devices
  8. Pricing: How Much Does Surfshark Cost Really?
  9. Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

Jurisdiction: Where is Surfshark VPN Based?

The Surfshark headquarters is in the highly safe and privacy-friendly Netherlands, which has a fair degree of freedom in matters governing its internal affairs.

Britain is a member of alliances like the 14 Eyes, forcing it to comply with other member countries in matters of data and intelligence, but these shadows of alliances do not bound BVI to do the same.

This is the primary reason why Surfshark and the infamous ExpressVPN have set up their base there. Serving a gag request or filing a data extradition request in the country is a complex process. Its just a good place to be in as a VPN service, nothing more, nothing less.

Get Surfshark30 Days Money Back Guarantee

Security: Is Surfshark Safe?

My Surfshark review unveils that the provider is definitely a safe choice based on the location, audit, warrant canary, and logging policy. You can use it to stay anonymous and secure when downloading torrents, streaming pirated movies, or even when accessing banking information!

The infrastructure runs on RAM-only servers and in addition to this there is a strict no-logs policy. It offers some of the most security-focused features like a built-in kill switch, MultiHop, CleanWeb, Bypasser, and whatnot.

The Surfshark encryption method runs on the AES 256-bit system, partnering with advanced protocols like IKEv2, OpenVPN, and WireGuard to secure your online privacy.

Surfshark only requires your email address and payment information to manage your account, other than that, it doesn’t collect any data. Let’s dive deeper into the Surfshark safety measures.

Does Surfshark Keep Logs?

No, Surfshark does not keep connectivity/activity logs like incoming/outgoing IPs, VPN servers, used bandwidth, session info, network traffic, connection timestamps, and browsing/downloading/purchasing history.

It is important to mention that based on my Surfshark review, the VPN does log your personal email address and credit card details, though. Every provider requires these two details to create and manage your account while also catering to your complaints.

Of course, there are providers like MullvadVPN that do not even keep details of your email or credit cards. They generate specific account numbers to create user accounts and run them.

Undergone a Security Audit By Cure53

Cure53, a renowned web security service firm, and the first choice for comprehensive VPN audits, conducted a full-blown security review of Surfshark VPN’s Chrome and Firefox browser extensions.

Surfshark VPN aced the limited assessment, conducted in November 2018, with nothing being found except for two minor vulnerabilities that were marked as “low severity”.

The second test was performed by the same company in 2021, this time focusing more on general security and the server infrastructure.

Protocols and Encryption Information

There is no support available for protocols like L2TP/IPSec or PPTP. Surfshark uses the industry-standard OpenVPN (TCP and UDP) protocol on all devices and platforms.

This includes their iOS app, which previously only used the IKEv2 protocol. As a result, you can feel assured to leverage stronger security on your iPhone and iPad devices.

As of 2022, Surfshark VPN is also among the few providers offering the new Shadowsocks protocol, which helps bypass geo-restrictions in countries like China!

Regarding encryption, the provider supports two ciphers: AES-256-CBC and AES-256-GCM. You can change them in all apps according to your security preferences.

Let’s discuss in detail about the 3 protocols that Surfshark offers.

IKEv2

This protocol is known for its stability, speed, and mobile-friendliness. In addition to this, it also reconnects quickly if the connection is lost, which is really important for those who live in areas with a lot of network instability.

It is the ideal protocol if you switch a lot between mobile data and Wi-Fi.

Surfshark’s IKEv2 protocol is available on Windows, Mac, iOS, Android, and Fire TV.

OpenVPN

It is known for its high security and is thus perfect for those who want to ensure their online privacy at all costs.

There are two versions of OpenVPN, namely TCP and UDP.

UDP is used when speed concerns carrying out activities like streaming, gaming, or video call, while TCP is used when a stable connection is your priority.

OpenVPN (TCP/UDP) is available on Surfshark on Windows, Mac, Linux, Android, iOS, and Fire TV.

WireGuard

This is the newest protocol in the VPN industry and is known for its speed, security, and efficiency.

It uses cutting-edge cryptography standards and has a much smaller codebase as compared to other protocols like OpenVPN and IPSec.

The good news is that Surfshark offers WireGuard on all its apps except for Linux.

RAM-only Servers

Surfshark is one of the few providers in the industry that offers RAM-only servers.

These servers do not store any data on a hard drive as the data wipes out as soon as you disconnect from the VPN. This means that even if someone hacks into the server, they will not be able to extract any data.

Kill-Switch

A kill-switch is a feature that immediately cuts off your internet connection if the VPN connection drops.

This prevents your real IP address and location from being exposed, as it would happen if you were not using a VPN.

Surfshark offers a kill switch on Windows, Mac, Android, and iOS.

Surfshark Nexus

Surfshark Nexus is a new feature that the provider has introduced. Nexus is based on the SDN (Software-Defined Networking) technology, improving security and user experience. Instead of connecting to a single location, the update connects you to the VPN’s entire network of servers.

Security Features Offered by Surfshark

Surfshark went on to add two new services to its VPN product offering; HackLock and BlindSearch. The former is a data leak alert system that may evolve into a full-fledged identity theft protection tool.

On the other hand, the BlindSearch is a new ad-free private search tool that aims to display pure organic results without the interference of any historic memory. This is a great tool for marketers as well.

As a benefit to free VPN users, Surfshark has even introduced the TrustDNS app to provide basic security for everyone. The provider has also added a reverse split-tunneling feature for selecting which apps or websites use the VPN.

Surfshark and the VPN Trust Initiative (VTI)

To play its role in building understanding, strengthening trust, and mitigating risks for users, my Surfshark review discovers that the VPN has joined hands as a founding member of the VPN Trust Initiative (VTI).

This initiative from i2Coalition seeks to build a community of cooperation in the privacy industry to provide insights regarding the best practices and technical standards of VPNs.

It will serve as a voice of the VPN industry collectively, helping consumers be more informed about their VPN choices while gaining more knowledge about appropriate guidelines.

Warrant Canary is Clear of Threats (Date: August 14, 2022)

Surfshark’s Warrant Canary is as clean as a whistle, which is updated on a daily basis for the ease-of-mind of prospects and customers. As of August 14th, they have the following count on each such request:

  • National Security Letters: 0
  • Gag Orders: 0
  • Warrants from a government organization: 0

This is incredibly impressive, further strengthening the credibility of Surfshark VPN. It is also vital to highlight that not many VPNs issue these Warrant canaries. Most receive such orders and most comply with them.

More features for security and privacy

Surfshark just introduced a new feature that tells users about their visits to previous sites. This innovative function will analyze all of the sites and inform the user if they have Surfshark (and have the Surfshark browser extension installed).

A red sliver will appear at the top of the screen if they’re visiting a site with a record of data breaches. It’s essential to know which websites you can trust with your information.

Get Surfshark30 Days Money Back Guarantee

Leaks: Does Surfshark Leak Your IP, DNS & WebRTC?

Based on my Surfshark review, the provider does not leak any personally identifiable information. Your IP, DNS, and WebRTC remain leak-free at all times, regardless of which server you connect to.

How did I reach this conclusion? I performed VPN leak tests on Surfshark VPN. The process took me good hours, where I checked 10 different servers of Surfshark (including US, UK, Belgium) from six different VPN testing tools on the internet:

WebRTC and HTTP Request Leaks:

DNS Leaks:

IPv4/IPv6 and Torrent IP Leaks:

Leak Test Results

Leak Testing Results

After checking 10 different Surfshark servers including the regions (US, UK, and Belgium), we detected no IP, WebRTC, or DNS leaks.

Surfshark came out unscathed from all these six leak tests to establish its credibility, as a highly suitable service for protection against prying eyes and copyright infringement hunters while torrenting.

Get Surfshark30 Days Money Back Guarantee

Servers: Does Surfshark Have a Good Network Infrastructure?

Yes, in fact, Surfshark’s server network has grown tremendously over the years. From 800 servers in 50+ countries, it now hosts 3200+ servers in 65+ countries globally, which is quite an achievement for a newcomer.

The server infrastructure was previously skewed more towards North America and Europe. However, it has added newer servers in places like Turkey, India, Singapore, South Korea, New Zealand, Israel, South Africa, Chile, Costa Rica, and Canada among others.

Looking at this Surfshark VPN review of servers, it is clear the VPN is looking to expand, and rightly so. One of the most critical things that can make or break any VPN’s credibility in the market is the availability of its servers.

These are our findings on Surfshark’s server network and locations:

  • Surfshark has an expansive network of 3200+ servers in 65+ countries.
  • Dedicated IPs are not available at the moment but the provider offers Static IPs.

Number of servers and locations

Surfshark has 3200+ servers in 65+ countries. For more insight, here is the Surfshark server list.

  • Middle East & Africa: Algeria, Egypt, Israel, Marocco, Nigeria, South Africa, United Arab Emirates.
  • Asia Pacific: Australia, Azerbaijan, Bangladesh, Bhutan, Brunei, Combodia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Laos, Macau, Malaysia, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Uzbekistan, Vietnam.
  • Americas: Argentina, Bahamas, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Paraguay, Peru, United States.
  • Europe: Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Does Surfshark Work in China?

Fortunately, Surfshark works smoothly in China. Similar to NordVPN and ExpressVPN, the newcomer also offers a dedicated Chinese website to help residents in the country gain access to their product.

For expats, Surfshark VPN offers the NoBordersTM mode, which bypasses “The Great Firewall” using obfuscation technology. Follow the steps below to activate the mode and become a Chinese local again:

  1. Download the Surfshark VPN Windows Application
  2. Subscribe to a plan and enter your login details in the app
  3. Click on the “Gear” icon on the top right corner
  4. Navigate to the “Advanced” settings menu
  5. Activate the “NoBordersTM Mode”
  6. Connect to any available Surfshark China servers!

How to Bypass the GFW via Surfshark

Surfshark Uses both: Bare-Metal and Virtual Locations

I approached Surfshark’s live chat support to learn more about virtual/physical server offerings, but the representative completely denied having any fictitious locations.

Virtual Locations - Chat Transcript

Testing on their in-mum.prod.surfshark.com server revealed that it is actually located in Netherlands, Amsterdam.  Another one is Surfshark’s Vietnam – Ho Chi Minh City server, which routes from Belgium through a datacenter located in Netherlands.

Surfshark ASM Traceroute Test - Indian Server

When I approached the provider again with these findings, they said that they offer both: virtual and physical. The chat support exec also mentioned that they are planning to inculcate a new feature within their apps.

One that will tell users as to which server is a virtual one and which one is an actual bare-metal one, similar to how other providers do it. Most providers have a (V) sign on their server list, signaling a virtual server.

As of October 2022, Surfshark VPN had adopted the practice and now clearly marks all virtual locations in their apps, be it on iOS, Android, Mac, or Windows. 

What is the best country to use on Surfshark?

The best VPN country depends on why you’re using a VPN in the first place. However, here are some of the countries that offer strong internet privacy laws, good speeds, and freedom of speech protection.

  1. Iceland – Promotes digital freedom.
  2. Estonia – Very few limitations on internet access.
  3. Canada – Robust freedom of speech and press.
  4. Germany – Constitutional laws to prevent the spread of hate speech and misinformation.
  5. United Kingdom – Very few limitations on internet freedom.
  6. Malaysia – Strict data privacy laws.
  7. Switzerland – Not in the European Union and free to set its own internet freedom agenda.
  8. USA – Best country for depth and content options (websites, streaming, etc.).

Get Surfshark30 Days Money Back Guarantee

Streaming: Does Surfshark Work with Netflix and Other VoDs?

Gladly, Surfshark VPN does work with Netflix, thanks to its strong security/privacy that offers protection against Deep Packet Inspection (DPI) and other VPN blocking algorithms.

To unblock the American Netflix service, I switched the protocol from the outdated IKEv2 to the OpenVPN (TCP) protocol. After which, I tested all available US/UK/JP/DE servers in the “physical locations” tab:

16 Working Servers for Netflix US

  1. Los Angeles (Ultra HD)
  2. Boston (Ultra HD)
  3. Miami (Ultra HD)
  4. Tampa (Ultra HD)
  5. Salt Lake City (HD)
  6. Detroit (Ultra HD)
  7. Charlotte (Ultra HD)
  8. San Jose (HD)
  9. Ashburn (Ultra HD)
  10. Houston (Ultra HD)
  11. Las Vegas (Ultra HD)
  12. New Jersey (HD)
  13. New York (Ultra HD)
  14. Phoenix (HD)
  15. Seattle (HD)
  16. Latham (HD)

4 Working Servers for Netflix UK

  1. London (Ultra HD)
  2. Manchester (Ultra HD)
  3. Glasgow (HD)
  4. Edinburgh (HD)

1 Working Server for Netflix JP

  1. Tokyo (Ultra HD)

2 Working Servers for Netflix DE

  1. Berlin (Ultra HD)
  2. Frankfurt am Main

If you are figuring out how to watch Netflix US using Surfshark (or any other version UK, JP, DE), simply connect to the above working servers for each location and enjoy streaming your favorite movies/TV shows!

Surfshark Works with Netflix

Apart from the US, UK, JP, and DE, Surfshark provides access to 20 other Netflix libraries (30 in total). This is quite incredible for a newcomer, considering it’s tough to even unblock one library in recent times.

The best part of all: you only have to pay a low $2.49/mo on a 2-year plan and have access to over 3200+ servers in 63+ countries, which can unblock VoDs excluding Netflix, such as:

Unblocked Netflix with Surfshark (US/UK/JP/DE and other local libraries)

Unblocked Netflix with Surfshark

Connecting to the Surfshark Netflix server of the US allowed me to unblock and watch “The Walking Dead” with a buffer-free experience

Unblocked Disney+ with Surfshark

Unblocked Disney+ with Surfshark

I used the New York server of Surfshark to watch “Lightyear” on Disney+ with no buffering screens 

Unblocked Hulu, Amazon Prime Video, Kodi, and more with Surfshark

Unblocked Hulu with Surfshark

The Surfshark Hulu server Unblocked “Family Guy” using the New York server

Unblocked Amazon Prime Video with Surfshark

Easily unblocked Amazon Prime Video to watch “The Boys” using the New York server of Surfshark VPN

Unblocked Kodi with Surfshark

“Sintel” on Kodi using the New York server of Surfshark

Unblocked BBC iPlayer with Surfshark

I used the London server of Surfshark to unblock and watch “Superman & Lois” on BBC iPlayer

Unblocked Apple TV with Surfshark

Surfshark was not expected to perform well here because the Apple TV is so difficult to unblock. But we were proved incorrect.

Surfshark can access a variety of major Apple TV libraries. The overall experience was quite pleasant. While we had to try several servers before finding one that worked, once we did, everything went swimmingly.

Surfshark is an excellent choice if you’re searching for a VPN to use with the Apple TV streaming service.

Why is Surfshark not working on Mac?

If Surfshark isn’t working, there may be an issue with the app. To obtain the most recent version of the app, remove and reinstall it. You may also try restarting your network and shutting down your device to solve the problem.

Why is YouTube not working with Surfshark?

If the IP address assigned to you by Surfshark has already been identified and blocked by YouTube TV, then the streaming service will not work.

A different server would give you a new IP address, and if the streaming service hasn’t blocked that one, then YouTube TV will work with Surfshark again.

Why is Surfshark not working on Amazon Prime?

The most common reason for Surfshark not working with Amazon Prime Video is that Amazon has blocked the IP address assigned to you by Surfshark.

However, if you connect to a different VPN server, this problem might be resolved. Connecting to a different server will change your IP address, and if Amazon Prime hasn’t blocked that as well, the streaming service should work now.

Why is Surfshark not working on Firestick?

If Surfshark is not working on your Firestick, it’s because the streaming service you’re attempting to view has blocked the IP address Surfshark has assigned to you.

Streaming services such as Netflix and Hulu aim to block VPNs from connecting to their services. All you have to do now is connect to a different server, which should solve your problem.

Is Surfshark a good VPN for Netflix?

Surfshark is an extremely good VPN for Netflix. It can unblock Netflix libraries in 15 different countries, including the US, Canada, and the UK. The streaming experience is also quite good – we didn’t encounter any buffering issues while testing Surfshark with Netflix.

Can you use Surfshark on a smart TV?

Yes! Surfshark doesn’t limit the number of devices you can use with one account. So, you can set it up on your smart TV as well as any other device, including your phone, tablet, and computer.

Get Surfshark30 Days Money Back Guarantee

Surfshark Speeds: How Fast is Surfshark?

Speed testing Surfshark revealed that the provider manages to deliver 78.15Mbps in download and 60.18Mbps in uploads, when i first I connected on 5 different servers selected randomly in the US, UK, Australia, Germany, and France:

After they recently upgraded their network to over 3200+ servers in 65+ countries, I decided to conduct another test. This time, Surfshark offered better performance, delivering an average of 91.19 Mbps in downloads and 88.65 Mbps in uploads.

Server Download Upload Ping
US 94.39Mbps 90.63Mbps 61ms
UK 89.88Mbps 85.74Mbps 70ms
Canada 92.19Mbps 91.44Mbps 55ms
Australia 89.03Mbps 87.13Mbps 68ms
Germany 90.50Mbps 88.31Mbps 72ms
Average 91.19Mbps 88.65Mbps 65ms

Does Surfshark slow down the internet?

Surfshark users don’t have any bandwidth, speed, or data limitations. Nonetheless, keep in mind that when you use a VPN, your speeds and response time may be slower than if you didn’t use one. The speed may drop by 20-30%.

Is Surfshark Compatible with My Device?

Previously, the provider did not offer much in the way of apps. Just a few browser extensions, a basic Android app, and that was it. Now they have undergone a serious transformation, adding a legion of new and improved apps for;

For 2022, Surfshark has even upgraded the design and user interface of all apps, including the browser extensions. This further helps them in gaining more traction in their marketplace, as the new UI is quite impressive.

Windows

Surfshark Interface-windows

Surfshark is compatible with Windows. The app can be downloaded from the official website. The interface is user-friendly, and the app is easy to set up and use.

The main screen consists of 5 main tabs, including VPN, Alert, Antivirus, Search, and Settings.

Although there’s no map interface, the server locations are represented with the country names in the form of a list with the respective flags.

Two options are available to connect to the “Fastest” or the “Nearest” locations.

The Virtual Servers are marked with a “V” on each server. And if you have a favourite server, you can star it and it will be available in the “Favorites” sections.

macOS

Surfshark on Mac

The Surfshark macOS has two VPN versions. One is the VPN downloaded from Surfshark’s official website, and the other is from Apple’s App Store.

The interface is less extensive than the Windows app, and it lacks certain features, that too depending on which version you’ve downloaded.

Surprisingly, the website version has fewer features than the App Store version.

If you’ve downloaded the website version, then you’ll only find IKEv2 and WireGuard in the protocols.

Surfshark website version

However, the Apple App Store version offers both plus OpenVPN (UDP/TCP).

Surfshark Apple App Store version

Nonetheless, the macOS version lacks plenty of features like,

  • Whitelister – Split tunneling tool that allows you to turn off the VPN for some apps.
  • NoBorders – a feature that allows you to use the app conveniently in highly restrictive regions like China.

No doubt the macOS version is a little short on features, but it is still a solid VPN choice to hide your online identity and bypass geo-restrictions with your Mac system.

Linux

Surfshark on Linux

Surfshark is one of the few VPNs that offers a GUI interface to Linux users.

You can view the recently used servers, mark your favorite server, and access the MultiHop feature with ease.

While the GUI interface is only available for a few distros, Surfshark has promised to release it for more in coming times.

Android

Surfshark on Android

The Android app is available on the Google Play Store and is convenient to use.

It inherits all the specifications from the Windows version. The app doesn’t lack in any features and there’s even an additional feature called GPS Spoofing.

iOS

Surfshark on iOS

The iOS app of Surfshark is similar to the Android version. However, some features which are available on Android are lacking on iOS, like the Whitelister and GPS Spoofing.

Nonetheless, the VPN offers other features that are rarely available in the mobile versions, for example, the kill switch and the WireGuard protocol.

Surfshark’s iOS app can be downloaded from the Apple App Store.

Browser Extensions

Surfshark on Chrome

The Surfshark extension for Google Chrome and Mozilla Firefox are available in their respective web stores.

Browser extensions provided by most providers can only perform the basic tasks, but that’s not the case with Surfshark. The provider’s extensions bear all the functionalities that the desktop app has.

You can connect to any server of your choice, activate the Whitelister feature, use the MultiHop feature and there’s even a kill switch.

How to Install Surfshark VPN on Firestick/Fire TV

  1. Launch the “Google Play Store” on your Amazon Fire TV.
  2. Search for the “Surfshark” app.
  3. Click “Download” and wait for the process to complete.
  4. Sign in using your Surfshark login credentials.
  5. Connect to a Surfshark IP by using the “Quick-Connect” option.

Get Surfshark30 Days Money Back Guarantee

How to Install Surfshark VPN on Kodi

  1. Sign up with Surfshark by getting a subscription.
  2. Download the VPN app for the device you are using Kodi on.
  3. Connect to any secure location to activate the VPN.
  4. Launch Kodi and enjoy streaming safely on your device!

Get Surfshark30 Days Money Back Guarantee

How to Install Surfshark VPN on Xbox One

Xbox One cannot run VPN apps so you cannot just download and install the Surfshark app on your Xbox gaming console. However, there’s a solution.

You can either set up Surfshark VPN on your router or use the Smart DNS feature to bypass geo-restrictions on your Xbox One.

Remember that Smart DNS doesn’t encrypt your traffic; it just makes geo-restricted services available to you.

Here’s how you can install the Surfshark Smart DNS feature on Xbox One:

  1. Visit the Surfshark DNS page.
  2. Sign in with your Surfshark account if required.
  3. Click on the Smart DNS tab on the left and then click on “Get Started” if you never used Smart DNS before.
  4. Note down the two DNS Server IP Addresses or keep the tab open. We will need them later.
  5. On your Xbox One, go to Settings > General > Network Settings.
  6. Navigate to Advance settings > DNS settings > Manual.
  7. Enter the first IP Address from Step 4 in Primary IPv4 DNS.
  8. Enter the second IP Address from Step 4 in Secondary IPv4 DNS.
  9. Save the settings.
  10. Your console should display the message “It’s all good”.
  11. Restart your Xbox One, and the Smart DNS should now be working.

Get Surfshark30 Days Money Back Guarantee

How to Install Surfshark on Android Box or Android TV

Your Android box or Android TV should be running on Android 5.0 or later.

Here’s how to install Surfshark on Android box or Android TV:

  1. Go to the Google Play Store and search “Surfshark”.
  2. Install the Surfshark app on your Android box/TV.
  3. Launch the Surfshark app.
  4. Log in with your credentials.
  5. Connect to one of the Surfshark server locations of your choice.
  6. Enjoy streaming geo-restricted content on your Android TV!

Get Surfshark30 Days Money Back Guarantee

Pricing: How Much Does Surfshark Cost?

The pricing plans at Surfshark are divided into three silos: monthly (starting at $12.95), 1 year ($3.99/mo.), and 2-years (as low as $2.49/mo.) Longer durations give you the ability to leverage better discounts.

For instance, if you opt for the yearly, you will only have to pay $3.99/month, billed as $59.76 once. This is quite reasonable than paying $12.95 every month, which adds up to over $155!

Their 2-year plan is where the provider offers its cheapest subscription rates. It costs only $2.49/mo. ($59.76 billed for the first time), which is significantly lower than the damage of the monthly or yearly subscription.

How Much Does Surfshark Cost

Surfshark VPN’s cost strategy makes one thing pretty clear, i.e. they want you to buy their two-year subscription. Still, it is quite cheaper than most comparable providers, providing users greater value for their money.

Do they offer a free trial? Yes, Surfshark offers a 7-day free trial on Android, iOS, and macOS devices so you can test the apps before making a purchase.

On the contrary, you do have a 30-day-money-back guarantee on all premium plans, from the day your subscription commences. Surfshark also accepts all major payment methods. 

These include PayPal, Google Pay, Credit/Debit Card, and Amazon Pay. You can also pay through different types of cryptocurrencies to remain anonymous without divulging any significant financial details.

How do I get money back with Surfshark?

Want a refund? You can get your money back within 30 days of purchasing a Surfshark subscription on all plans. All you have to do is visit the official website and start a live chat session with customer support.

You can ask them to cancel your subscription plan and generate a refund request. It takes approximately 4 to 5 day for the money to reflect in your account.

How do I cancel my 7-day Surfshark free trial?

Surfshark offers a 7-day free trial on Android, iOS, and macOS devices. Once started, it cannot be canceled.

The 7-day free trial of Surfshark doesn’t require your credit card details.

Get Surfshark30 Days Money Back Guarantee

Trustworthiness: Trustpilot Ratings, Reddit, and Customer Support

To give you a better idea about Surfshark VPN, I have provided details about the provider from the perspective of “users” on Trustpilot and Reddit. These should help with the decision-making process:

Surfshark Review Trustpilot

Surfshark has received an average rating of 4.4/5 on Trustpilot from a total of 15,137 reviews. Needless to say, this is quite a remarkable score and indicates that users are satisfied with the provider.

Over 69% of users have given Surfshark an “excellent” rating, which says a lot considering the provider’s reliability. Most complaints about the service revolve around their refund policy and the waiting period for getting one.

Surfshark TrustPilot Rating

Surfshark Review Reddit

I was confident about Surfshark having a good reputation among Redditors, and I was proven right by the countless positive reviews on Reddit. Most netizens have had a “great” experience with the provider.

Users appreciate the budget-friendly costs, the user-friendly design, good performance, and unlimited devices. Some Redditors reported issues with Netflix, but the review below clarified that contacting the support team helped.

My opinion about Surfshark from vpnreviews

Surfshark Customer Service

Surfshark is perhaps the only provider in the marketplace that offers over 10 different methods of receiving support. Of course, their 24/7 live chat support is the most reliable and incredibly proactive.

If you have a more detailed problem that requires attention, users have the option of submitting a request and selecting the relevant department to forward the complaint to. Moreover, if you do not want to continue with the subscription service, their support team will guide you on how you can cancel Surfshark subscription.

Surfshark Customer Support

Other mediums for support include separate pages for FAQs, applications assistance, billing & account, Smart TVs and consoles, features, routers, manual connection, and DNS setups.

All in all, I was quite impressed by the myriad of options available and the division of different support pages as to make it easier for users to receive specific information about their problems.

I even recorded the response times after sending the VPN four questions via email with intervals. Among them, two were general queries, and two were a little more technical. See the statistics below:

Question Initial Response Time Number of Emails
How do I use Netflix on Surfshark? 20 Minutes 1
Is Surfshark good for Torrenting? 25 Minutes 1
Does Surfshark Work in China? 30 Minutes 1
Can I install Surfshark on my router? 24 Minutes 1

How do I contact Surfshark?

If you have any questions or comments regarding Surfshark Services, you can reach them by sending an email to support@surfshark.com.

You can also start a live chat session with a human representative by visiting the official website. The live chat facility is available 24/7.

Get Surfshark30 Days Money Back Guarantee

Surfshark Alternatives

Surfshark enjoys the highest ranking from BestVPN.co, after reviewing over 180+ providers in the marketplace. Why? Because of its amazing service yet budget-friendliness, despite being a newcomer in the marketplace.

However, if you are still looking for alternatives and do not mind paying a little extra, I recommend signing up for ExpressVPN (starts at $6.67/mo. or NordVPN (starts at $3.99/mo.), both of which maintain a perfect balance of stability and value.

You can also look at other alternatives to Surfshark below and their comparisons of pricing, features, unblocking capabilities, torrenting/streaming performance, setup and interface, servers, security offered, customer service, and more:

Get Surfshark30 Days Money Back Guarantee

FAQs on Surfshark Review

Does Surfshark protect against viruses?

Yes, the Antivirus tool comes with the all-round cybersecurity bundle called Surfshark One. Other than the Antivirus, Surfshark One consists of a VPN, a Search tool, and an Alert tool. Surfshark One is available on Windows, Mac, and Android.

Is Surfshark trustworthy?

Surfshark is incredibly safe to use and has many strong features like MultiHop, Bypasser, and CleanWeb, which average VPNs don’t offer.

Can I use Surfshark with McAfee?

You’ll need an active Surfshark subscription and the McAfee antivirus application to follow along. To make an exception for Surfshark with McAfee so you can use the VPN without conflicts,

  • Click on the McAfee Settings.
  • Select “Real-Time Scanning” under “PC Security”.
  • Click on “Excluded Files”.
  • Click on “Add file” and select these Surfshark files one by one:
    • Surfshark.exe
    • Surfshark.Service.exe
    • SurfsharkDiagnostic.exe
  • Repeat the process until the 3 files are added, then close McAfee.
  • Restart your device for the changes to take place.

Is Surfshark safe for Torrenting?

Surfshark is a safe and secure choice for torrenting. All of its servers support torrenting and the provider works efficiently across many torrent clients, including BitTorrent, qBittorrent, and uTorrent.

Does Surfshark work with Malwarebytes?

Yes, Surfshark works with Malwarebytes antivirus, but you have to make an exception first. Here’s how you can do it:

  • Launch Malwarebytes and click on the settings icon at the top right corner.
  • Select the “Allow List” tab.
  • Click on “Add” on the top right corner.
  • A new window will appear, select “Allow a file or folder”.
  • Click on “Select a folder”.
  • Browse and select the Surfshark folder.
  • Place a check on “Exclude from all detections” under Exclusion rules.
  • You will now see the Surfshark folder under the “Allow List” tab.

How do I uninstall Surfshark?

  1. Press Windows or Start button on your keyboard and search for “Control Panel”.
  2. Head to Control Panel and click on “Programs and Features”.
  3. You’ll see a list of programs, find or search “Surfshark”.
  4. Right-click on Surfshark and select Uninstall to remove the app.

Does Surfshark have unlimited bandwidth?

Yes, it has. Surfshark users do not face limitations on speed, bandwidth, or data.

How do I get free Surfshark VPN?

Here’s how to enable your 7-day free trial:

  1. Download the Surfshark app from Google Play Store or Apple App Store.
  2. Launch the app and click on “Start free trial”.
  3. Create your account and start using Surfshark free for 7 days.

What’s the difference between Surfshark and Surfshark one?

Surfshark One is a cybersecurity bundle consisting of a Search tool, an Antivirus tool, and an Alert tool that comes with Surfshark for an additional charge. Surfshark One adds $1.49/mo. to the monthly cost of Surfshark VPN.

Existing Surfshark users can add Surfshark One anytime. However, the bundle cannot be purchased alone, and you should have a Surfshark VPN subscription first to get Surfshark One.

Why is the Surfshark website not working?

If you can’t access the Surfshark website, then the most likely reason is that it’s censored in your country. If you’re traveling somewhere like China or Turkey where VPNs are banned then always install them beforehand.

And if you’re already there and can’t access the Surfshark website, then use Psiphon 3 to unblock the website and install the app.

Should I allow Surfshark to access my location?

You have to make sure you choose a reliable VPN with transparent policies and a strict no-logs policy. Surfshark doesn’t collect any logs and it has been audited twice by Cure53.

So it shouldn’t be a problem if you allowed Surfshark to access your location.

How do I repair Surfshark?

If the Surfshark app is not working the way it should then restore the original settings of your Surfshark app. To do that,

  • Launch the Surfshark app.
  • Go to the Settings.
  • Navigate to Help -> Diagnostics -> Restore original settings.

Do I Recommend Surfshark?

At last, the everlasting question: Is Surfshark worth it? Yes. I 100% recommend Surfshark as the provider is one of the safest services to use with an affordable price tag to cater all your VPN-related needs. You can get a plan for as low as $2.49/mo.

Above all, my Surfshark review finds that the VPN unblocks geo-restrictions, downloads torrents securely, offers advanced protocols, and delivers excellent digital privacy, hence why it is ranked in the top VPN services of all time.

Upon testing Surfshark, the service performed exceptionally by unblocking major streaming sites like Netflix, Hulu, BBC iPlayer, Disney+, Amazon Prime Video, and more.

The VPN is free from WebRTC/DNS/IP address leakages, offers amazing support for all platforms, and provides users with unlimited simultaneous connections, as a first in the VPN industry.

Compatible with device: Windows, Android, Apple, Chrome, Firefox,

44 Responses to Surfshark VPN Review – Updated 2022

  1. Pierre says:
    (1/5)

    These guys try to sweet talk you through the 30 day trial period. They promise various methods to solve their bugs such as restarting the application over and over.
    I was on PIA before which was smooth but with Surfshark the connection drops continuously and they even blamed me for that and refused to make a refund becuse of it.
    Now they have scammed me out of 23 months of service and their reply is:
    “The conversation that occurred on the 21st of February ended abruptly as there was a disconnection from live chat without confirmation that the issue has been resolved and you only came back today, when the 30 day money back guarantee is already passed.”

  2. Yaniel says:
    (5/5)

    I am surfshark’s customer for 6 months or so and there are no quarrels on how awesome this service really is considering the pricing. it works for everything and even has dedicated ips!

  3. Will says:
    (5/5)

    oh boy where do i start. I was a customer of PIA for a long time and then torguard and another one i cannot remember the name exactly. I just needed a vpn to unblock netflix and i wasted money by believing in false claims. recently though i subscribed to surfshark and im pleased to know that it works as it claims, do wish i didnt waste money on others earlier

  4. Oliver says:
    (5/5)

    I live in New Zealand and wanted to use the latest sensation “disney plus” came across a guide saying that Surfshark works perfectly. Signed up and since then i have been using it for all my streaming activities. It’s been a great experience so far, just thought id share.

  5. Maat says:
    (5/5)

    I been using Surfshark for a year now in egypt to watch the US netflix. its a great service to use honestly.

  6. Anonymous says:
    (5/5)

    I signed up for Surfshark a month ago to see if it works with Netflix and it hasn’t failed on me yet

  7. Max says:
    (5/5)

    Not a bad service… good features for the low price

  8. Robert says:
    (5/5)

    Good VPN service it offers strong security and fast VPN to keep information from going into the hands of big government or corporate businesses.

  9. Nameless says:
    (4/5)

    Subscribed to this vpn because of its price, stayed because of its quality of service. US servers are rather slow though.

    • Bestvpn.co says:

      Hey there, great to see you commenting here and interacting with us. And about the servers are they only slow in the U.S. or when doing something specific like watching a video or downloading torrents? Can you elaborate more so that we can focus on these aspects during our next test.

  10. Jackwob says:
    (4/5)

    Great review! Thanks for the detailed insights. I live in the US and have received DMCA notices in the past for downloading torrents. I use the Netherlands servers of Surfshark and not once have I got any warning.. its been great

    • Bestvpn.co says:

      Great to see you commenting here Jackwod. Indeed, the provider is a safe choice when downloading torrents. Just make sure to always use the most secure OpenVPN protocol 😉

  11. Daniel says:
    (5/5)

    I didn’t plan to sign up with Surfshark as I was already with Nord. Their hacking incident forced me to look elsewhere and I found this review. Subscribed and have not looked back since, everything works as advertised. I would like more servers nonetheless…

    • Bestvpn.co says:

      Thanks for commenting here Daniel. Indeed, a lot of customers were disappointed when NordVPN got hacked. Glad our review helped you find the next best option for your needs and yes lately a lot of people have been asking for more servers. Thanks for your feedback nevertheless! 🙂

  12. Coast Rico says:
    (5/5)

    Hi I have been using surfshark for a while now of I am quited happy with your service however I would be more happy if you could add more servers from Africa especially West and East Africa like what PureVPN have done. You now have only South Africa and Nigeria servers but would want to see more of these servers as that is what I normally use. I dont want to switch to PureVPN because of this but will be extremely happy to see more servers in this part of the world.

    • Bestvpn.co says:

      Great to see you interacting here with us and sharing your experience. Sadly, adding more servers is the responsibility of Surfshark itself. We are only “reviewing” the provider, but will definitely add more about this in the review itself “customers demanding more versatility in servers”. How does that sound?

  13. Thomas says:
    (2/5)

    Don’t buy Surfshark services if you are in China. Surfshark VPN simply DOES NOT work in China.
    If you live in the USA and need a cheap VPN, why not. But if you are in China, I strongly advise against buying Surfshark VPN. I made the mistake myself, and after three months with intermittent to no connection through Surfshark VPN, I had to buy another VPN. I simply could not stay longer without access to the Internet. Surfshark says that they provide customer service to help you access the Internet: I have spent countless hours making technical operations on my iPhone and my laptop to try to have the service work, but it does not work. Surfhshark is down during weeks at a time, without the possibility to access to Internet.
    I usually don’t post reviews online, but I must say that my experience with Surfshark has been awful and I do not recommend using their services.
    After buying a new VPN, I requested a refund for my Surfshark service, since it does not work. They declined it, arguing that they could give technical support to help their VPN work. It simply does not work, regardless of the hours spent trying to make it work. I feel like I ordered a whole meal, and Surfshark only delivered the appetizer. It failed to deliver the main course, but refuses to refund the meal. Bad customer service.
    Go with other more serious and reliable VPN are you are in China.

    • Bestvpn.co says:

      Hey Thomas, hope you are doing well. Thank you for sharing your thoughts here on our site. Really sorry to hear about the bad experience. This is quite problematic that a user is facing trouble in accessing the service in China. We’ve been constantly testing it ourselves (through our representative in Beijing) and have come across no such issue. Although I would say that accessing VPNs in China is a slippery slope and downtimes are to be expected.
      Nevertheless, if you have been at the wrong side of the service, it does need to be addressed. Can you be a bit more specific on what exact error you were facing when connecting the service? Also, did you try using their NoBorders Mode,? As that activates the obfuscation technology that makes it possible to work in China. Also, which VPN did you sign up with later on? Don’t mind our curiosity; user reviews like yours help us analyze different services better to guide our viewers more appropriately.

  14. kevin says:
    (1/5)

    I have some disappointment with your article.
    Because there is a wrong part.
    surfshark collects ip addresses from your computer and other devices from websites.
    And collect various error reports. (Metadata Risks)
    When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, – surfshark privacy policy
    And they also collect cookies.
    This policy is dangerous.

    • Bestvpn.co says:

      Hey there Kevin, hope you are doing well. We apologize for the disappointment. However, I’d have to disagree on a few things. I’ve read the privacy policy rather thoroughly and the statement you are referring to in complete states, “When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, provided by third parties (e. g. Google Play). Advertising IDs are used for marketing purposes and user analytics and are not connected to user’s personal information. You can reset your identifier or opt out of personalized ads by adjusting your device settings.”
      This is standard for all apps on Google Play Store and even on Apple; it is not connected to your personal information, and you can opt out from it. Unless, the provider is storing timestamps, bandwidth used, etc you don’t need to worry about these specifics.
      Also, collecting error reports is a practice conducted by every application and developer, otherwise they won’t be able to fix bugs and issues customers may be facing with the apps. While I agree there are metadata risks to this activity, it is still a grey area. You can feel assured though that the provider does not store IP addresses, as they were previously audited by Cure53.

  15. ValveZ says:
    (3/5)

    In my case Surfshark proved to be a very unstable VPN prone to frequent random disconnections. Neither of my PC’s could maintain a stable Surfshark VPN connection, not even for a single day. For me stability is very important because I use computers 5+ hours per day. I had absolutely no disconnecting problems with other VPN’s, so it’s next to impossible that my PC’s, router or ISP caused such problems.
    Other than that, their customer service is OK, always respond and try to help (unsuccessfully in my case). Surfshark has no leaks and if they could improve stability, they would certainly be #1. I can’t honestly give more than 2/10 because frequent random disconnections and a major problem.

    • Bestvpn.co says:

      Hey there ValveZ, hope you are doing well. Really sorry to hear about the poor experience. However, if you have been at the wrong side of the service, it does need to be addressed. What I’ve noticed is that different VPNs have better/worse performance depending on the location you are connecting from. Lately, Surfshark has been upgrading its service a lot. Have you had any better luck with it yet or have you shifted to another VPN permanently?

  16. J. Hunt says:
    (5/5)

    Great review, you described all the most important parts of this provider. I am using this VPN for a while, and don’t have any plans to change it. Unlimited devices, server locations, speed, and low price make Surfshark stand out from the crowd.

    • Bestvpn.co says:

      Hey there J Hunt, hope you are doing well. Thank you for entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you 🙂

  17. Berd says:
    (5/5)

    I bought Surfshark before my trip to China and this provider worked as intended to. Of course, I would like some more servers across the world, but other than that – excellent service and app.

    • Bestvpn.co says:

      Hi Berd,

      We are glad your experience went great with Surfshark. The provider has more than 500 servers now, which I think is a good mark for a VPN service. Whats your thought on it ?

  18. Jim says:
    (1/5)

    Software still very buggy and not ready – do not buy. Big issues with viber desktop. Had to reformat my laptop after using the kill switch which messed up connectivity.

    • Bestvpn.co says:

      Hey Jim,
      Thank you for sharing your thoughts here on our site.
      But to really be honest, this is one of those rare ocassions when we heard something bad about Surfshark. We’ve been constantly testing it ourself and have come across no such issue. But if you have experience the wrong side of the service, it does need to be adressed. Can you be a bit more specific on what exact issues you faced? With a bit of more detail?
      Thanks!

  19. Dylan M says:
    (5/5)

    I bought surfshark after reading this. It works great and is so easy to use even for someone as tech-challenged as me lol. The connection is fast and the app works great on tv. We had some problems with accessing netflix but their support agent helped us and now we are able to see the USA library.

    • Bestvpn.co says:

      Hey Dylan,
      We know that you are one of our most loyal readers! Thank you for again entrusting us with your valuable belief on VPN reviews. We are happy to know that Surfshark worked out great for you!
      Thanks a ton!

  20. Paschendale says:
    (4/5)

    Will you accept wamart giftcard as payment?

    • Bestvpn.co says:

      Hello Paschendale,
      Surfshark doesn`t accept this payment method as of currently, Only the methods listed in this review work as of today.

  21. Don Boucher says:
    (5/5)

    Well, so far Surfshark has given me fast, secure and anonymous connections here in the U.S.A.

    I’ve tried both short-term and extra long term connections and never had a slow server or other connection trouble. I love the whitelister feature, multiHop, and CleanWeb options.

    I wonder if some reviewers had problems that weren’t actually SurfShark’s doing. After some vigorous personal use and critical testing, I’ve become very happy with my decision to use SurfShark.

    • Bestvpn.co says:

      Hey Boucher,
      Surfshark is undoubtedly, a great VPN in terms of reliability these days. Its almost rivaling the performance of the more established providers and yes, it performs in exactly the same manner as yo just mentioned!
      Btw, did you go for the provider after reading our review?

  22. Mitch says:
    (5/5)

    This is probably the most elaborate review I’ve read and I agree with most of your points. Comparing to market leaders Surfshark does have fewer servers and I did encounter the same problem you mentioned with automatic protocol and USA servers. But overall for a newcomer it’s very well developed and I can give high praise for the speeds they offer. After fixing the protocols the streams went smoothly no matter the distance of the server I picked.

    • Bestvpn.co says:

      Hey Mitch,
      Thanks for liking our work here! This makes us strive ever so more to bring even better reviews for facilitating valuable user ease!
      Thanks for being such a wonderful supporter of our site Mitch!

  23. John says:
    (3/5)

    I was getting some help from some of you staff but some hopeless I don t even know if I’m connected properly the only one has help me is Matthew asking me do screens and so on wish took me hours next person to come on was hopeless so I’m hoping for a refund

    • Bestvpn.co says:

      Hey there John, hope you are doing well. Thanks for commenting here. Can you elaborate more on the issue you are experiencing? From what i can understand, you are facing connectivity issues? A good way to check if the VPN is activated is to perform a test. Head to IPLeak.net. I’ve rarely ever encountered any Surfshark user being unable to connect. Try reinstalling the TAP-drivers too.

    • Anthony says:

      Exactly what happened to me John, Sarah told me to send in a report to technical dept., I had only just purchased the app. Failed to connect, Failed to stop block and failed to give any support. AVOID!!!

  24. john morgan says:
    (2/5)

    I am sorry to say I have had the same experience as Roman,but I think it is my fault as much as “surfsharks” as I am no geek,I am 77yo and very little background in computers,at the same time,I have not enjoyed
    ad free football or films.These thousands of films I was supposed to see never materialised nor did the football experience,I installed a new router an”smc barricade N,smcwbr 14s-n5.I do not know if this is adequate or not for trouble free reception.There is a lady comes to our site,a computer programmer,and if she communicated with you on Tuesday of next week,would you be able to enlighten her on what I have to do to improve my reception,please advise.John.

    • Bestvpn.co says:

      Thanks for commenting here John. It’s great seeing that you are trying to keep up with the technological trends of today. Most people usually give up as they age sadly lol From what i can make out, you are facing trouble in understanding how to use the Surfshark app. So, i’ll be guiding you a bit.

      If you want an ad-free experience using the VPN application, you will have to activate the “CleanWeb” feature from Surfshark. You will find it the Settings > Security menu. While you are at it, also enable the “Kill Switch” feature. With regards to the limitless streaming, you need to go broader than just using a VPN.

      Let me clarify that the VPN is a tool for shifting your virtual location, IP address, making it seem as if you are located in a different country altogether. This enables you to bypass geo-restrictions on varied websites. In simple words, you will still need to sign up with varied services or download a platform like Kodi for unlimited access to sports entertainment.

  25. Roman says:
    (2/5)

    Hello

    Do not buy it. I had installed software on 3 PCs, notebook and android and all starts to have problems with internet, network… even if surfshark is not connected… Software is piece of crap. I paid for 24 months and I want refund after few days more than 30 days and the reject to refund.
    Do not trust SurfShark. Pay a little more and everything will at least work which won’t with surfshark!

    • Bestvpn.co says:

      Thanks for commenting here Roman.
      We believe that your software apps are having a problem related to the kill switch.
      Have you asked Surfshark’s support about connection issues you have been facing?

Leave a Reply

Rate the Review*

Your email address will not be published.