SpyOff VPN Review 2020
|Price||€9.99/mo (On a 1-Year Plan)|
|Servers||1000+ servers in 40+ countries|
|Logs||Does Not Store Logs|
|Works in China||No|
|Compatibility||Windows, Android, Apple, Desktop|
Honestly, I did not have particularly high hopes when I started reviewing this service. However, thanks to the service operating out of San Marino with 1000+ servers from 40+ as well as one of the securest encryptions available, it stands out a decent VPN service that delivers all the VPN essentials.
Apart from being safe, SpyOff offers users the ability to seamlessly unblock Netflix, as well as all other major streaming sites. Other than that, there is dedicated support for all P2P sharing that elevates all torrenting experiences via split tunneling.
However, the pricing model is by far one of the most complicated ones I’ve reviewed. There is no monthly, yearly, or two-year plan. Additionally, it is easily ranked as among the most expensive VPNs that I’ve reviewed.
This SpyOff VPN review looks at this relatively little-known service and why it deserves more recognition. However, should users feel the need for the absolute best in every category, PureVPN would be the ultimate choice as it delivers the best features at extremely affordable rates.
- Jurisdiction: Where Is SpyOff Located?
- Security: Is SpyOff A Safe Option?
- Leaks: Are Your IP, DNS & WebRTC safe?
- Servers: How Many Servers Does SpyOff Have?
- Streaming: Can SpyOff Unblock Netflix?
- Speed: How Fast Are SpyOff Servers?
- Compatibility: What Devices Can I Use SpyOff On?
- Pricing: Is SpyOff An Affordable Option?
- Trustworthiness: What Do Other Users Say About SpyOff?
Jurisdiction: Where Is SpyOff Located?
SpyOff VPN is located out of the safe location of San Marino. Owing to the absence of any data retention laws or any membership in any intelligence-sharing alliance, there aren’t many other safer locations for a VPN to be based out of.
The company emphasizes that the country’s pro-privacy laws make it conveniently easy for the service to operate without having to keep extensive laws on the activities of all its users. Additionally, there have been no past cases originating from Panama that should cause users to doubt the commitment of SpyOff to this pro-privacy stance.
Most importantly, the country is not a member of any intelligence-sharing alliance like the 5/9/14 Eyes alliance ensuring that users are not subjected to any prying eyes.
Security: Is SpyOff A Safe Option?
Yes, despite some issues that the service needs to resolve as quickly as possible, the service can be considered a safe VPN option. As far as encrypting users online with the strongest protocols is concerned, the service ticks all the right boxes.
Transparent Logging Policy
- Payment details
- First name, last name
- Telephone number/Address
While the no-logs policy is commendable, I was not overly impressed with the fact that they still store user’s email, home address, as well as telephone numbers. It represents a major blot on an otherwise sound logging policy for SpyOff.
SpyOff VPN Encryption & Protocols
SpyOff has the military-grade 256-bit SSL encryption. It is widely regarded as the strongest and most secure service a user can hope for. The SSL encryption is a useful feature as it converts all user traffic into unreadable text.
This comes with a comprehensive list of tunneling protocols like PPTP, L2TP, and OpenVPN. Considering how SpyOff has a kill switch, it ensures users enjoy the strongest protection 24/7 without even the minutest possibility of vulnerabilities.
SpyOff VPN VirusTotal Test
To be 100% sure that the service or its dedicated clients did not have any hidden malicious files, I put them through a virus test. Here is the result:
As users can see, there aren’t any viruses or infected files that users need to be worried of.
Leaks: Are Your IP, DNS & WebRTC Safe?
Users can be assured that their IP, DNS, and WebRTC are completely safe online.
Servers: How Many Servers Does SpyOff VPN Have?
1000+ servers available from 40+ countries should be enough for most users’ needs. The service has continuously kept increasing and adding to its overall server count. Doing so means that SpyOff can cover almost all major regions allowing for fast connection speeds regardless of which server a user connects to.
Does SpyOff VPN Support P2P/File Sharing?
However, I would advise users to be extra cautious when selecting which VPN server to connect to as some of them have strict anti-piracy laws that could land you in unnecessary trouble.
Does SpyOff VPN Work in China?
Sadly, no. The service is incapable of properly blocking the internet for users inside China. The Chinese government has escalated its attempts to heavily regulate the internet in recent years. The first casualty of these attempts has always been VPN providers that are capable of letting users evade the notorious Great Firewall of China.
SpyOff’s lack of Chinese servers means that if you’re inside China or just looking to continue accessing local Chinese content from outside the country, then you’ll have to continue looking for better VPNs that can unblock China.
Streaming: Can SpyOff Unblock Netflix?
To my surprise, SpyOff was able to unblock Netflix without any fuss. However, I did encounter an interesting problem. It can unblock most of the European Netflix libraries, but can’t do so for the US library. I was able to resolve this issue by going into incognito mode but it shouldn’t be this complicated in the first place.
Speed: How Fast are SpyOff VPN Servers?
When it comes to servers, having the quantity is nowhere near as important as having quality. Hence, I put the service through the standard speed test to see how fast are SpyOff’s servers.
Here are the results:
Compatibility: What Devices Can I Use SpyOff On?
Users will be able to use the service on their Windows, Mac, iOS, and Android devices flawlessly. The service also offers unlimited simultaneous connections that should enable users to use it across as many devices as they wish.
It is worth mentioning that the user experience may not be so flawless as the interface varies a great deal between all these different services. While not especially difficult, such a contrast between the GUI can leave a lot of users confused.
Pricing: Is SpyOff An Affordable Option?
SpyOff stands apart from most other VPNs that I’ve covered. Unfortunately, not for positive reasons.
First off, the service has an extremely confusing price structure. Whereas offering weekly, monthly, yearly, and 2-Year plans has become the benchmark, SpyOff offers two rather basic plans. In addition to being confusing the service is also expensive compared to the other options.
- €6.99 per month (Premium)
- €9.99 per month (Starter)
SpyOff Payment Methods
I didn’t find anything too exciting about the payment methods at all. While it does support all the traditional methods such as VISA/Mastercard credit cards as well as PayPal, it doesn’t offer the same support for debit cards. Support for BitPay is a bonus meaning that users can remain anonymous while carrying out their digital transactions.
SpyOff VPN Refund Policy
The service offers a 30-Day money-back guarantee. In my experience, this is the optimum time frame for a refund policy as most users have used the services extensively and have no doubts whether the VPN service fulfills their needs or not.
SpyOff VPN Free Trial Issues
Bizarrely, users may encounter an issue whenever they try to download the free-trial of SpyOff. An error screen pops up informing users that “We’re sorry. Registration is currently not possible”. I sent them an email asking whether this was a glitch or something intentional. So far, I have not received a response yet.
Regardless of whether it is deliberate or a mistake, this reflects poorly on the service’s inability to keep its services available for use to users.
Trustworthiness: What Do Other Users Say About SpyOff?
Keeping aside my perception about the service, I wanted to see what other users have to say. To gain the most objective insights, I headed over to Trustpilot and Reddit and see what users feel about SpyOff.
This is what each service had to say about the service itself:
SpyOff Trustpilot Review
Just as I expect, SpyOff has a decent enough rating on Trustpilot with 3 stars. More importantly, 74% of the users rated the service as being either Excellent or Great. On the other hand, 23% of the reviews were Bad as well.
Upon further investigation, I found out that users often feel frustrated due to the minimalist nature of the service’s website as well as unresponsive customer support. For a service that performs so well in terms of functionality, they could enrich their reputation online if they overhauled their customer support.
SpyOff Reddit Review
To my surprise, Reddit was unusually hushed about this service. Usually, the forum is full of posts and comments discussing VPN services that may have slipped in below the radar. I had to dig unusually deep to see any discussion regarding VPN.
Of the few comments that I could find, SpyOff appears to have a fairly positive reputation. The free trial appears to be particularly popular among Redditors.
However, as with most services, there were a few users that didn’t quite share the same enthusiasm. In their minds, there are better alternatives that can offer the same or almost the same features as SpyOff at lower or better payment plans.
SpyOff VPN Customer Support
This is by far the worst thing about SpyOff. Considering how VPNs are supposed to have a user-friendly moniker, this VPN makes the least amount of effort to ensure it resolves all its user issues.
First of all, there’s no 24/7 live chat support. Users cannot rely on a service representative to be there to answer all their queries. Instead, they have to rely on a customer care email mechanism that is nor prompt nor easy to use.
Additionally, I found the lack of a blog or news section to be disappointing. While the Knowledgebase does work well in answering some of the basic queries a user might have, it’s next to useless when dealing with complicated and unique issues a user might have.
SpyOff VPN Alternatives
SpyOff is not a bad VPN. Most users will find it to be more than good enough when it comes to securing their internet connections. However, some glaring issues related to storing info and payment plans need to be resolved quickly if SpyOff wants to be viewed as a reliable VPN service. Until that happens, SpyOff is far from being a perfect VPN provider.
On the other hand, a service like PureVPN does not appear to have any of these issues. Thanks to its extremely affordable and easy to understand payment plans, dedicated servers in China, as well as a friendly GUI, users will find it to be a safe, reliable, and most importantly, a dependable VPN provider.
Do I Recommend SpyOff VPN?
Yes, I would recommend SpyOff despite some issues that it needs to address urgently. For me, keeping zero logs and their jurisdiction is the foremost criterion to evaluate the suitability of a VPN. Similarly, adopting the strongest possible encryptions means that users can truly feel safe while online. Moreover, it takes care of users’ entertainment needs as well via unblocking Netflix, Hulu, and complete support for P2P sharing.
I would be more enthusiastic in my support of this VPN if it could improve its customer care, introduce a friendlier GUI and most importantly, consider eliminating the need to store users’ phone, home, and email addresses.
If these issues are a bit too hard for you to overlook, then you can always opt for PureVPN. It not only has one of the most user-friendly GUI and customer care support on the market but does not store ANY info at all about its users.