|Price||5.99/mo. (On 1-Year Plan)|
|Servers||30+ servers in 10+ countries|
|Works in China||Yes|
|Compatibility||Windows, Android, Apple, Desktop, Chrome, Firefox|
With an admittedly peculiar name, I was interested to see whether it can offer any distinctive features to users. To say that the service left me disappointed and frustrated would be an understatement.
The service is based out of Hong Kong, meaning that users can at least be assured of the fact that there won’t be any safety or privacy issues to worry about in terms of surveillance. I expected the features to build up after this…but that didn’t happen. That’s because there is nothing else on offer from 12VPN.
It cannot unblock Netflix, offers zero support for torrents, is an expensive VPN service, and most importantly, has a meager 30+ servers. I should add that curiously, despite a Hong Kong headquarters, it doesn’t have a Hong Kong server for some reason.
Overall, I can see no reason why users should go for this service instead of a far more renowned and reliable name like PureVPN, which has a proven track record of exceptional performance at extremely affordable rates.
- Jurisdiction: Where Does 12VPN Operate from?
- Security: Is 12VPN a Safe Option?
- Leaks: Does 12VPN Leak Your WebRTC/DNS/IP Address?
- Servers: How Many Servers Does 12VPN Have?
- Streaming: Does 12VPN Unblock Netflix?
- Speed: Does 12VPN Have Speedy Servers?
- Compatibility: Can I Use Encrypt. Me On All Devices?
- Pricing: Is Encrypt. Me Affordable?
- Trustworthiness: What Do Users Say About 12VPN?
Jurisdiction: Where Does 12VPN Operate From?
12VPN is based out of Hong Kong. As far as PN headquarters are concerned, Hong Kong is by far one of the safest locations.
The country is not part of any notorious intelligence sharing circles like the 5/9/14 Eyes alliance. Additionally, the country does not have any Orwellian data retention laws of its own. This is one reason the country enjoys a stellar reputation as far as users’ online privacy is concerned.
Furthermore, there is a past precedent of services operating out of Hong Kong to be fiercely devoted to maintaining their privacy solidifying the notion that it is an immensely safe location that users can trust.
Security: Is 12VPN a Safe Option?
Yes, the service can be considered safe. However, I should add that I found some major issues with the service in this regard such as lack of clarity about its encryption. In the end, I suppose its jurisdiction is enough to warrant it the status of a safe VPN to use, despite these shortcomings.
Transparent Logging Policy
Rather expectedly, the service has a strict no-logs policy. I found it impressive that in addition to this rather robust logging policy, it does not store any excessive amounts of data about its users at all.
For instance, it does not store even the email address of its users. All such info, even for transaction purposes is given a special code for future reference. The actual info is then deleted within 30-days meaning that there no personal information that 12VPN holds on its users.
Encryption & Protocols
This was one of the few disappointing aspects of 12VPN. It does not mention exactly what kind of encryption it uses. I should mention that while 256-bit encryption is the industry standard, I believe either 12VPN is using an inferior 128-bit or something worse.
Furthermore, the service explicitly states that it does not offer OpenVPN. This strengthens my belief that the service cannot offer its users 256-bit encryption. The protocols that it does offer include WireGuard, IPsec, PPTP, SSTP, and IKEv2.
12VPN Virus Test
I conducted a virus test to be sure that the service and its installation file for the client does not have hidden malware attached to it. Here is the result of that test:
As users can see, no viruses or malware should worry users.
Leaks: Does 12VPN Leak WebRTC/DNS/IP Address?
With little to no info on the service’s encryption, I was extremely interested in seeing whether the service has any potential leaks that users need to be worried about. Hence, I conducted a series of tests to see if 12VPN leaves the IP, DNS, and WebRTC addresses exposed. Here are the results:
As users can see, there were no major leaks that should be a cause for concern.
Servers: How Many Servers Does 12VPN Have?
12VPN has 30+ servers across 10+ countries. As users can imagine, this is far from being an impressive number as it restricts users’ ability to toggle between different locations. Additionally, almost all these locations as in countries that can’t be labeled as pro-privacy.
Does 12VPN Support Torrenting?
Surprisingly, 12VPN does not support torrenting through its service.
The reason is clear i.e. its servers. As I mentioned earlier, almost all of the servers of 12VPN are in a country that has strict anti-piracy laws, making it next to impossible for the VPN service to provide torrenting support for their clients.
Does 12VPN Work in China?
Yes, the service appears to have a Mainland Chinese server.
Given how the Chinese government continues to escalate its assault on foreign websites and services such as Facebook, and Google, a VPN has become an essential tool to navigate the internet. A working VPN in China is important for users inside China wishing to continue using some of the restricted services.
Additionally, it is equally important for expats that rely on the service to ensure they retain access to their favorite geo-restricted Chinese local content.
Streaming: Does 12VPN Unblock Netflix?
Unfortunately, users will not be able to unblock Netflix using 12VPN.
I tried connecting to different servers, but it seems 12VPN is not designed to unblock Netflix or any of the other popular streaming sites like Amazon Prime, Hulu, Hotstar, BBC iPlayer, and Disney+. This was particularly disappointing as most other VPNs on the market can offer users this feature with ease.
Speed: Does 12VPN Have Speedy Servers?
While the server count may not be impressive, I wanted to focus on the speed they can provide. Hence, on a 100Mbps connection, I conducted a speed test on 12VPN’s servers in Australia, Taiwan, Germany, UK, and Singapore.
Here are the results:
Compatibility: Can I Use 12VPN On All Devices?
Similarly, there are browser extensions available for Chrome, Firefox, and Opera. Such compatibility ensures that users will not have to worry about being able to use this service on different devices and platforms.
Pricing: Is 12VPN Affordable?
I can’t label 12VPN’s plans on offer as being affordable. Compared to some of the other VPN options on the market, 12VPN does come across as highly expensive. Users have a choice between the standard Monthly, 6-Months, and Yearly packages.
- Monthly ($10.99 per month)
- 6-Month ($8.99 per month/$53.95 per 6 months)
- Yearly ($5.99 per month/$71.88 per year)
12VPN Refund Policy
While the service does offer a refund policy of 14-days, it comes with some conditions. For instance, users will not be able to avail of a discount if they’ve used over 5GB in data, paid via cryptocurrencies or breached any of the service’s Terms of Service.
12VPN Payment Methods
I found the variety of payment options to be a positive indication of its commitment to privacy. Users will be able to make all payments through their VISA/Mastercard credit card, AliPay, as well as their PayPal account.
Additionally, the service also allows payments via cryptocurrencies and cash mailed directly to their Hong Kong office.
Trustworthiness: What Do Users Say about 12VPN?
I did not wish to let my personal experience drive this review. Hence, I was interested to see what the internet, and in particular its users, felt about the service. Unfortunately, the service is not listed on Trustpilot, meaning I was left with only Reddit. I also looked at the service’s customer support. Here’s what I found:
12VPN Reddit Review
Reddit also seemed a bit short on chatter about 12VPN. However, I did find some interesting insights that should prove helpful to users.
It seems that more than anything 12VPN is a well-regarded service to use inside China. This is probably thanks to how it is one of the few VPNs that has been able to evade the notorious crackdowns by the Chinese government.
Similarly, the few protocols that 12VPN does offer function tremendously well in China. While there are speed issues as my review covers, there is no case of frequent disconnections making it an excellent service for use.
12VPN Customer Support
I found the customer support to be underwhelming, to say the least. The lack of a 24/7 live chat support was immediately evident. Similarly, there is no resourceful FAQ section. Most of the questions and answers there are generic issues that are easily available on the internet as well.
Other than that, the service offers the option to talk to a representative on call. This was an interesting feature, though I should add that you will likely need a local Hong Kong number to get through.
If I could summarize my experience with 12VPN in one word, it would “frustrating”. I had positive hopes from this VPN when I discovered it was based out of Hong Kong. Such a secure location means that the service had everything in place to build a highly impressive service. However, I was wrong.
12VPN has barely 30 servers in just 10 countries, all of whom have strict data retention laws. Furthermore, it does not offer OpenVPN in addition to being shushed on its encryptions.
On the other hand, I have no such qualms about PureVPN. Also based out of Hong Kong, but it can offer users access to 2000+ servers, including China. Furthermore, it can unblock Netflix and support torrents making it one of the best VPN providers on the market today.
Do I Recommend 12VPN?
No, I do not recommend 12VPN. However, my reasons for not recommending 12VPN is different than usual. 12VPN is simply, a highly-mediocre VPN provider.
While being based out of Hong Kong is a terrific reflection of the fact that the service can follow through with its promise of no logs, that is where the positives completely end. Throughout my entire review, I could not think of any more substantial reasons why any user should opt for this service.
It cannot unblock Netflix, no support for torrents, has a pathetically low server count, and cannot offer users OpenVPN. All of these bring me back to my original comment, 12VPN is just highly mediocre service. Users would be far better off using a service like PureVPN that offers all of these at the most affordable rates on the market.