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Windscribe VPN Review for New Zealand Users - 2022

Last updated: October 14, 2022
William Sams

William Sams

Offering a "free" plan and a premium subscription for $5.75/mo., Windscribe has 480+ servers in 63 countries with plenty of security features. Is it worth the money, though? Read on in this review!

Jurisdiction Canada
Price $5.75 (NZ$10.19)/mo. ($69 (NZ$122.31) on a 1-Year Plan)
Servers 480+ Servers in 63 Countries
Logs No
Encryption AES 256-Bit
Unblocks Netflix Yes
Torrenting Yes
Works in China No
Recommended  Yes
Website https://windscribe.com/
Compatibility Android, Apple, Desktop, Chrome, Firefox, FireTV

In this Windscribe VPN review guide for New Zealand Users, we’ll look at some of the “decider” factors such as jurisdiction, pricing, streaming, speed, security, trustworthiness, and more to give you a full picture of this VPN provider.

Launched in 2016 and headquartered in Canada, Windscribe quickly started as one of the best newbie services in the marketplace. It took a fresh approach to a crowded market, presenting an incredibly versatile product.

Currently, Windscribe advertises that it provides top-notch encryption and inexpensive access to a huge number of streaming services in New Zealand. But are these claims true?

These features appeared too good to be true because there are so many VPNs on the market that provide comparable benefits but at a greater price in New Zealand. I had to assess its actual quality for myself.

When I conduct my investigation, I’ll start by considering some important issues, such as: is Windscribe safe in New Zealand? Can you use Windscribe for torrenting in New Zealand? Does it unblock Netflix in New Zealand? and lastly, does Windscribe keep logs in New Zealand?

I rigorously tested the Windscribe app’s security, speeds, and unblocking features to see how well it worked. I also performed various leak tests on it and looked at how well it functions for torrenting in New Zealand.

Additionally, I put its free version through rigorous testing to determine whether the 10GB data cap was adequate for the typical user.

Overall, I was satisfied with a lot of the features offered by Windscribe, but it lacks certain crucial ones, including support, gaming, privacy, and speed in New Zealand.

If anything, I do appreciate the “free” plan offered by the plan with a generous 10 GB bandwidth limit. However, if you are looking for a one-stop solution for all your VPN needs, Windscribe may not be the best provider.

Windscribe VPN Review for New Zealand Users Pros & Cons


Pros

  1. Windscribe VPN free version available with 10GB data
  2. No limits on simultaneous connections in New Zealand
  3. Torrenting support in New Zealand
  4. Unblocks multiple VoDs in New Zealand
  5. DNS leak protection in New Zealand
  6. Split tunneling available on Android in New Zealand
  7. AES 256-bit encryption in New Zealand
  8. Multiple protocol support in New Zealand
  9. Reliable kill switch in New Zealand


Cons

  1. Small server count
  2. WireGuard available on Android only
  3. No independent third-party audits
  4. Canada-based VPN (Member of the 5 Eyes Alliance)


Windscribe VPN Review: Rating Criteria

  1. Jurisdiction: Where is Windscribe Based?
  2. Security: Is Windscribe a Secure VPN in New Zealand?
  3. Advanced Security Features: What are the Advanced Security Features of Windscribe in New Zealand?
  4. Leaks: Does Windscribe Hide Your IP in New Zealand?
  5. Servers: How Many Servers Does Windscribe Offer?
  6. Streaming: Does it Work for Netflix & Other VoDs in New Zealand?
  7. Speed: How Fast is Windscribe VPN in New Zealand?
  8. Compatibility: Apps and Supported Devices in New Zealand
  9. Set-Up & Installation: Is Windscribe Easy to Set Up and Install in New Zealand?
  10. Gaming: Is Windscribe Good for Gaming in New Zealand?
  11. Pricing: How Much Does Windscribe Cost in New Zealand?
  12. Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

Jurisdiction: Where is Windscribe Based?

Windscribe jurisdiction is in one of the founding countries of the 5 Eyes Alliance, Canada. This automatically reduces its credibility quite a lot, as the country imposes mandatory data retention and mass surveillance laws on residents.

Surely, Justin Trudeau has worked hard on developing such a “progressive” image of the country, but their legal framework with regard to “privacy” are highly invasive and unjust. Their government regularly cooperates with ISPs, telecom providers, etc.

It also indulges in intelligence sharing with other nations as part of the 5/9/14 Eyes Alliances. Therefore, while VPNs may not necessarily be “illegal” in the country, they are mandated to share all personal data with the government.

Security: Is Windscribe a Secure VPN in New Zealand?

Is Windscribe safe in New Zealand? Well, after going in-depth into Windscribe VPN’s location, logging policy, Windscribe encryption and apps, I can say without any second thoughts the VPN is not a safe choice in New Zealand. I will break down the “why’s” in the sections below for your ease of understanding.

Logging Policy

Since Windscribe is located in Canada, part of the Five Eyes surveillance agreement, they do indulge in the illegal accessing of citizens’ metadata. Not to mention, ISPs in Canada are supposed to comply with Bill C-11 (Anti-Piracy Legislation).

Add this to their lack of a zero logs policy, and things get messy. Windscribe does indulge in the recording of connections logs and IP addresses “for a short or indefinite period of time.” I have provided a screenshot of Windscribe privacy policy below.

If you analyze it, you will notice that Windscribe states they record your bandwidth and even timestamps to “prevent abuse and weed out inactive accounts.” However, this is still a recording of crucial information, which isn’t safe at all.

Windscribe Privacy Policy

Encryption and Protocols

Windscribe does not offer much versatility regarding the protocols available for connection. It uses the most secure option on the market, OpenVPN. Considering that this is the preferred choice for a majority of VPN users, it is not a bad decision by the provider.

You can easily establish a secure connection via UDP (default mode). If you are facing trouble connecting via UDP, the VPN will automatically shift to TCP to eliminate delayed connections and downtimes.

This may reduce speeds but offers exceptional security. If TCP does not work either, there is a Stealth mode available. It is the best option for use in countries that boast extremely strict internet laws, like China.

For encryption, Windscribe uses AES-256 ciphers coupled with SHA-512 authentication and the strongest 4096-bit RSA key for handshaking –  in addition to supporting Perfect Forward Secrecy using Diffie Hellman (DHE).

App File Check

For a complete security review on Windscribe VPN, I decided to check their apps for viruses on VirusTotal. Unfortunately, one of the security vendors has flagged its URL as malicious.

VirusTotal Windscribe

 

Advanced Security Features: What are the Advanced Security Features of Windscribe in New Zealand?

Though Windscribe VPN does lose some points because of its questionable logging policy and Windscribe headquarters in an “Internet Enemy” jurisdiction, it tries to make up for it by offering a good list of security features in New Zealand. These include:

Windscribe Kill Switch

All Windscribe applications come equipped with a built-in kill switch feature. It typically protects your identity and information following the disconnection of the VPN service.

Kill Switch does this by disabling the internet on your device until the VPN client regains connectivity through the encrypted tunnel to keep your identity secure in New Zealand.

Firewall

In addition to a Kill Switch feature, Windscribe comes equipped with a handy Firewall feature. This works hand-in-hand with the kill switch. It ensures that there are no packet leaks.

Especially when the connection drops (as the OS itself will make requests behind the scenes), with a firewall, all connectivity outside of the VPN remains blocked. This guarantees there are no leaks at all in New Zealand.

Ad and Tracker Blocking

One of the best things about the Windows Client is that it comes with built-in ad and tracker-blocking features. When you access certain websites, they may leave tracker cookies in your browser.

This means your internet activity is not safe from the eyes of others. However, with Windscribe automatically blocking ads and trackers, you do not have to worry about compromising privacy.

IPv6 and DNS Leak Protection

Another exceptional trait of Windscribe is that it offers IPv6 and DNS leak protection. All Windscribe DNS requests go through an incredibly secure tunnel, which ensures there are no leaks whatsoever.

The client also overrides your ISP’s DNS. This guarantees that they cannot snoop on your activity. To activate this feature, you will have to connect via Stealth – a TCP protocol via Stunnel.

Cruise Control

This unique feature built into the Windscribe client automatically selects the best server according to your location and network speed. This allows users from all over the world to receive nothing but the best service.

The VPN will keep rerouting you to locations that are receiving less load/traffic. However, users can still manually shift to a server if they want to bypass geo-restricted content.

Double Hop

Windscribe enables users to leverage DoubleVPN, a new form of protocol that uses two Windscribe server locations for masking your IP address and traffic even further.

For instance, on one side, you can connect to Canada while simultaneously to somewhere in the UK. This may slow down your internet, but it offers double the protection – hence why it goes by the name “Double Hop.”

Secure.link

In addition to their VPN product, Windscribe offers a separate Secure.link URL shortening service. It typically allows users to create secure links from their browser by simply right-clicking on any page and hitting the “Copy Secure.link” button.

You can even manually paste any website URL here. The website will scan the destination page for known ad beacons and trackers and alert users by generating a “report card.”

Cookie Monster

This feature from Windscribe typically helps in keeping track of cookies after enabling them on your browsers. It helps in identifying cookies with trackers, so you can disable them.

Split Personality

Windscribe’s infamous Split Personality helps in rotating your user agent to minimize the fingerprinting probability. A user agent is a technology that recognizes the type of operating system.

R.O.B.E.R.T

Another remarkable feature, the R.O.B.E.R.T from Windscribe, is a malware/ad/tracker blocker that allows you to stay protected from irritating pop-ups and viruses while visiting different websites.

Dedicated IPs

Windscribe is among the few VPNs in the marketplace that offers the option of buying a static IP; either from a data center (costing $2.00 (NZ$3.55/mo.) or through a residential connection (priced at $8.00 (NZ$14.18 per month) in New Zealand.

Windflix

As part of its latest features, Windscribe has introduced “Windflix” servers for unblocking the US and UK Netflix libraries. Sadly, it does not work as expected, and I received inconsistent performance on Windflix.

Leaks: Does Windscribe Hide Your IP in New Zealand?

Yes, Windscribe VPN is safe for the most part and does not leak your IP, DNS, or WebRTC information in New Zealand. Here are the tools I used to test Windscribe’s grittiness in protecting your real identity, along with the results.

WebRTC and HTTP Request Leaks:

DNS Leaks:

IPv4/IPv6 and Torrent IP Leaks:

Windscribe IP leak test

Servers: How Many Servers Does Windscribe Offer?

Windscribe has not mentioned the exact number of servers on its official website. However, with my manual count, the provider offers approximately around 480+ servers in 63 countries, covering 110 cities with the Windscribe premium VPN plan.

However, if you get the free Windscribe VPN, you get access to 10 server Windscribe locations, such as the US, UK, Canada, Hong Kong, France, and more. In general, North America and Western Europe have the most coverage.

On the other hand, Windscribe VPN asserts that it only has physical servers, which implies that due to regulatory restrictions, it can be challenging to cover all nations. But given that the server is called “Fake Antarctica – Troll Station,” it’s hard for me to think they genuinely have servers there.

Moreover, keep in mind that using Windscribe servers close to your location will result in faster connection times. On Windscribe VPN’s official website, you can also check the status of the servers, including their usage and availability.

The only VPN I am aware of that gives its servers clever names is Windscribe. You can connect to “Las Vegas – Casino,” “Miami – Florida Man,” or “Philadelphia – Fresh Prince,” for instance. This humorous addition gives Windscribe some personality, and I truly dig it.

Server locations

Locations Countries
The Americas 60+ 5+
Asia Pacific 30+ 10+
Europe 60+ 30+
Middle East, India, and Africa 15+ 5+
Fake Antarctica 1

With the exception of those in India, Russia, and South Africa, the majority of servers support Windscribe P2P.

Moreover, there are 10 countries from this list of servers that are available to free users:

  1. US
  2. UK
  3. Canada
  4. The Netherlands
  5. Germany
  6. Hong Kong
  7. Romania
  8. France
  9. Switzerland
  10. Norway

Is Windscribe Good for Torrenting in New Zealand?

As far as torrenting is concerned, Windscribe torrenting offers good performance to piraters around the world. Although some servers deliver slow speeds, you still face troubles in downloading torrent files and unblocking various torrent sites.

For extra security, Windscribe torrents also enjoy a strong firewall system that prevents IP, DNS, and WebRTC leaks outside of the encrypted tunnel. This helps keep you anonymous at all times when engaged in p2p/file sharing.

Does Windscribe Work in China?

No, Windscribe fails at bypassing the “Great Firewall” in China, offering almost no incentives to residents or expats alike. Firstly, they do not offer a mirror Chinese website that can allow residents inside the country to subscribe to a plan or download their apps.

Secondly, Windscribe does not offer any Chinese-specific servers, which means expats cannot access local content through Chinese websites like iQiYi (爱奇艺), QQ Video(QQ视频), Toudou (土豆), Youku (优酷), and others.

Streaming: Does Windscribe Work for Netflix and Other Streaming Sites in New Zealand?

For buffer-free streaming, I was able to unblock Netflix, Amazon Prime Video, Hulu, Disney+, and BBC iPlayer. The reason it worked so effectively is that Windscribe enables you to access geo-restricted streaming services by using a propriety spoofing algorithm (called Location Warp).

Additionally, I was impressed that I could unlock all of these platforms using Windscribe’s free edition, which also leverages Location Warp. You can get 10GB of data per month on a free account if you sign up with an email address, and you can get 15GB if you tweet about Windscribe. You will be able to watch in HD for just over 7 hours using that.

I put the streaming capabilities of Windscribe to the test on my laptop, tablet, and Android phone. The native Windscribe app was used to test it out on my Fire TV Stick, and it was a success.

However, one minor issue is that videos with Windscribe took a little longer to load than they would with my base connection.

Can Windscribe unblock Netflix?

I was able to unblock US Netflix as well as libraries in Canada, Japan, and the UK, using the dedicated Windscribe Netflix servers.

With the exception of Japan, which is exclusively available on the premium service, the free app unblocked all of these regions.

I opened Netflix and established a connection with the Atlanta server in my initial test. I watched “High Water” with a buffer-free experience in HD quality.

1. Netflix (High Water)

“High Water” on US Netflix

Using the Denver server, I also obtained comparable findings. The only difference was that the movie took three extra seconds to load, but even so, this is still a remarkable outcome.

Can Windscribe unblock Hulu?

Using the Atlanta server, I was able to access Hulu.

2. Hulu (Alaska Daily)

“The Alaska Daily” on Hulu

I was able to enjoy one of my favorites, The Alaska Daily, in crisp HD, thanks to the Windscribe’s minimum speed loss percentage. The fact that there were no lapses in quality throughout the playback astounded me.

Can Windscribe unblock Disney+?

Disney+ was unblocked on all 6 of the US servers I used. I had easy access to all of my favorite movies while connected to servers in New York, Los Angeles, Denver, Las Vegas, and Atlanta.

3. Disney (The Lion King)

“The Lion King” on Disney+

The page loaded in around 3 seconds, then each video loaded in about 5 seconds. However, after they began playing, I didn’t face any buffering issues while watching the movies.

Can Windscribe unblock Amazon Prime Video?

Although it didn’t work on the first try, I was able to watch Amazon Prime Video. On my first try, the videos wouldn’t load.

4. Prime Video (Rick and Morty)

“Rick and Morty” on Amazon Prime Video

However, I was able to immediately begin playing movies and TV series after I had just reloaded the page.
It didn’t pause to buffer and the quality never dipped below HD.

Can Windscribe unblock HBO Max?

HBO Max was simple to load. Normally I have trouble unblocking this site. However, the Atlanta server of Windscribe made it work right away.

5. HBO Max (Pennyworth)

“Pennyworth: The Origin of Batman’s Butler” on HBO Max

The movie loaded in 2 seconds and played immediately without buffering. On the Atlanta server, it performed equally well, except videos started a little later (approximately 5 seconds).

Can Windscribe unblock BBC iPlayer?

Windscribe made it simple to access BBC iPlayer. I was impressed that all of the videos loaded instantly and had the best quality set.

6. BBC iPlayer (Superman and Lois)

“Superman & Lois” on BBC iPlayer

Despite downloading a couple of large files in the background, the picture’s quality stayed constant.

Can Windscribe also unblock ITV, All 4, YouTube, Spotify, and DAZN?

I could even unblock All 4 with the UK server of Windscribe. Since US streaming services are more widely used, they receive the majority of VPNs’ attention.

7. All4 (2 Broke Girls)

“2 Broke Girls” on All 4

Due to this, it can be difficult to locate a service that is compatible with UK systems, but Windscribe’s UK server was excellent.

Windscribe could unblock every platform which I tried. This is remarkable, considering that it has a smaller server network than other providers like ExpressVPN or NordVPN.

The servers that it does have are incredibly trustworthy for getting around geo-blocks.

Speed: How Fast Is Windscribe VPN in New Zealand?

Windscribe delivers mediocre speed, averaging at 69.25 Mbps in download and 64.74 Mbps in upload on a 100 Mbps connection. I came about these results after performing a Windscribe speed test on different servers.

The process involved connecting to different servers in the US, UK, and Australia and analyzing the performance when downloading torrents or streaming on different video-on-demand (VoD) services online.

On the US server, I received 72.45 Mbps in download and 68.99 Mbps in upload with a ping of 115 ms. 

Windscribe US Server Speed Test

On the UK server, I received 68.22 Mbps in download and 60.64 Mbps in upload with a ping of 126 ms. 

Windscribe UK Server Speed Test

On the Australian server, I received 67.10 Mbps in download and 64.61 Mbps in upload with a ping of 111 ms.

Windscribe AU Server Speed Test

Compatibility: Can I Use Windscribe VPN On All My Devices in New Zealand?

Windscribe VPN offers dedicated applications for all famous platforms/devices. This includes Windows, Mac, and Linux operating systems, Google Chrome, Firefox, and Opera browsers, and iOS, Android, and Blackberry smartphones in New Zealand.

You even have support for DD-WRT and Tomato routers, along with config generators for Windscribe OpenVPN, IKEv2, and SOCKS5 for you to use manually if you do not trust the VPN’s own client applications in New Zealand.

Windscribe for Windows, Mac, and Linux in New Zealand

Windscribe’s desktop apps are quite simplistic in design, boasting a small and easy-to-use interface, which presents you with a list-based map selection navigation and other more important options in the hamburger icon.

As far as Linux is concerned, the beta version of this VPN is out in the market. It supports four different distros that include Ubunto 18.04, CentOS 6+, Debian 9, and Fedora 22+.

Windscribe Desktop Client

Windscribe Browser Extensions in New Zealand

Windscribe browser extensions look and work identically to their desktop counterparts on all platforms. It boasts the same streamlined appearance with an uncomplicated set of options and menus, which allows you to configure VPN connections instantly.

You can also choose to “Whitelist” sites that you often visit and want to load fully, such as Facebook or work-related websites. The extension even provides information regarding your previous and current IP address and the bandwidth remaining.

Windscribe Browser Extension

Windscribe for Android and iOS in New Zealand

The Android and iOS apps of Windscribe can be downloaded directly from the website or via the dedicated Google Play and Apple Stores. They adopt a neat and clean interface with dominant light blue colors.

Where the Android version uses the OpenVPN (UDP) protocol by default, the iOS counterparts use the IKEv2 protocol. For the most part, the performance is the same across both devices.

Windscribe Smartphone App

How many devices can I use with Windscribe in New Zealand?

Windscribe allows unlimited simultaneous connections, which means you can use the VPN on an unlimited number of devices at once in New Zealand.

Why is Windscribe not working on my iPhone in New Zealand?

If the VPN is not working on your iPhone, then it is a possibility that the network you are on might be blocking the Windscribe connection.

Try connecting to a different Wi-Fi network or switching to your cellular data to check if Windscribe starts working again.

Why is Windscribe so slow in New Zealand?

Disable anti-virus or firewall software. Avira, Kaspersky, and other programs look through your network data as part of their operations.

This can occasionally result in the connection to the Windscribe servers being slowed down or completely stopped, causing poor speeds and frequent disconnects.

Set-Up & Installation: Is Windscribe Easy to Set Up and Install in New Zealand?

The installation procedure for Windscribe is simple to follow. The browser extension or desktop program may be installed in a matter of seconds in New Zealand.

Every version of the software installs just as quickly as Windows does. I swiftly installed Windscribe on my iPad, Windows 10 laptop, Android phone, ancient Linux desktop, and even my Android phone.

How Do I Install Winscribe VPN in New Zealand?

Here is a step-by-step process on how to install Windscribe VPN in New Zealand:

  1. Create your Windscribe account by entering a username, password, and email.
  2. Go to the downloads page and get the app for your device.
  3. Install the VPN on your device.
  4. Once installed, launch the VPN app.
  5. Click on “Login.”
  6. Enter your username and password. Then click on the green arrow.
  7. Connect to a server location by clicking the “ON” button. You can also choose a server of your preference by clicking on the location list.

How to Set Up Windscribe on Windows in New Zealand?

  1. Download the app. After signing up for a plan, go to the Windscribe downloads page and get the Windscribe app for your device.
  2. Install Windscribe. Run the setup file and install Windscribe VPN on your device.
  3. Connect to VPN. Launch the VPN app to log in with your account and connect to a VPN server.

Gaming: Is Windscribe Good for Gaming in New Zealand?

Windscribe outperformed all the other VPNs we tested in the Ethernet category. We’ve experienced 0% packet data loss and an average latency of 15 to 20 milliseconds with Windscribe online and our gaming system connected to the Internet through an Ethernet cable.

Pricing: How Much Does Windscribe Cost in New Zealand?

In addition to a free plan, Windscribe pricing offers three plans to potential customers. The only difference between the three is the pricing and duration of the subscription in New Zealand.

  • Monthly: $9.00 (NZ$15.95)
  • Yearly: $5.75 (NZ$10.19)/mo. Billed as $69 (NZ$122.31)
  • Build a Plan: Starting at $1.00 (NZ$1.77) Per Month

Windscribe pricing

After you go Pro, you will gain access to Windscribe’s complete list of features, including unlimited multi-logins, the ability to connect to 63 countries, P2P/Torrenting, Adblock, Firewall, and OpenVPN configs in New Zealand.

What Payment Methods Does Windscribe Offer in New Zealand?

Windscribe VPN allows users to use Bitcoin to receive utmost anonymity while signing up. It also accepts other methods like Visa, MasterCard, American Express, and PayPal. The provider even offers PaymentWall, which accepts 200+ payment methods globally.

Does Windscribe Offer a Free Trial?

Yes, Windscribe, in fact, takes things to a completely new level by ensuring the FREE plan never ends. You can use the Windscribe trial for as long as you want without any restrictions imposed.

The only limitation users have on this plan, according to our Windscribe VPN review, is the bandwidth cap. You can only use 10GB per month, but considering you get so much FREE, it’s not bad at all.

Is Windscribe Pro worth it in New Zealand?

Windscribe is a very good free and premium VPN in New Zealand. While the free version offers a decent 10GB data limit and access to 10 major countries, purchasing the Pro version will unlock more features, access to 63 countries, unlimited bandwidth and simultaneous connections.

Is there a Windscribe Money Back Guarantee Available in New Zealand?

Yes, Windscribe VPN offers a refund/money-back guarantee of three commercial days in New Zealand. You have the right to request a reimbursement without giving any explanations, but it is imperative that you do not violate the Terms of Service.

Basically, you must not cross the 10 GB limit or place a request after three days. If you meet these requirements, getting a refund from Windscribe should not be a hassle at all.

ScribeForce

Windscribe offers another pricing plan known as “ScribeForce” that allows users to get a package for their entire family or office under one subscription with the incentives of adding static IPs as well. It starts at $3.00 (NZ$5.32) per month!

Scribeforce Plan Pricing

Trustworthiness: Trustpilot Ratings, Reddit & Customer Support

To give a better idea about Windscribe VPN, I have provided Windscribe rating details from the eyes of “users” on Trustpilot and Reddit. These should help with the decision-making process:

Windscribe Trustpilot Review

Windscribe VPN has received an average rating of 4.8/5 on Trustpilot from a total of 6990 user reviews. Needless to say, this is quite a remarkable score and indicates that users are satisfied with the provider.

Windscribe Trustpilot rating

Over 95% of the users have given Windscribe a “5-star” or “4-star,” which says a lot about this VPN’s credibility.

Windscribe VPN Review Reddit

As with any other VPN service, Windscribe has mixed reviews on Reddit. While some users have had a positive experience, others tend to dislike the provider entirely due to poor speeds and issues with the free account.

However, most reviews do agree on the fact that Windscribe offers decent bandwidth speeds, as you can see in the reviews below where a few Redditors are talking about using it for downloading files, etc.

Windscribe Reddit Netflix Unblocking

Windscribe Reddit Bandwidth Discussion

Customer Support Review

According to my Windscribe VPN review, the service has quite an active support system. Although there is no live chat available, you can talk to its bot, “Garry” to solve your problems. And even if that doesn’t work, you have plenty of other options available for receiving assistance.

As the most basic method, you have email support at your disposal. If you encounter any issues while using the VPN, you can simply give the provider an email at hello@windscribe.com.

In addition to this, there is a separate Support page. Here you can receive help via various methods. First, you can opt to check out setup guides. Second, you can visit the FAQs page.

Windscribe customer support

 

Third, you can submit a ticket, which is almost as similar as sending an email.

Windscribe’s Subreddit is very active, and the community members help each other. You can navigate to their subreddit page by clicking on it on the support page.

The choice is yours, but we will discuss each option below so that you gain better insight into the service’s reliability.

Below is a screenshot of the Setup Guides page. Here you will find step-to-step instructions for configuring Windscribe on a multitude of platforms, browsers, devices, routers, and even software.

You can learn how to set up the VPN on Windows, Mac, Ubuntu, Windscribe Chrome, Firefox, Opera, Android, iPhone, Windows Mobile, DD-WRT, Tomato, Asus, and even on Torrent clients.

Windscribe VPN Setup Guides Review

If you click on the FAQs option, the site will redirect you to a landing page filled with questions of various types to cater to your support needs. Windscribe smartly divides different questions into categories.

For instance, basic queries will make their way into General Questions. You also have separate assistance for Desktop Applications and Browser Extensions.

Windscribe VPN FAQs

If you wish to resolve a technical issue that is not solvable by the FAQs, you can submit a ticket. This option gets all the professionals at the Windscribe team to answer your queries.

Just enter your email, Windscribe username, subject, and message to get started. Usually, it would take around 4 to 5 hours for the provider to reply to you urgently.

Windscribe Ticket Support

Comparison between Surfshark & Windscribe VPN in New Zealand

Provider Surfshark Windscribe VPN
Price $2.49 (NZ$4.41)/mo. $5.75 (NZ$10.19)/mo.
Servers 3200+ in 99 Countries 480+ in 63 Countries
Compatibility All Devices All Devices
Jurisdiction The Netherlands Canada
Logging Policy No Logs No Logs
Customer Support Live Chat & Email Email & Ticket
Trustpilot Score 4.5 4.8
Website Visit Surfshark Visit Windscribe

Windscribe VPN Review: Do I Recommend Windscribe VPN for New Zealand Users?

Concluding this Windscribe VPN review, after thoroughly testing the provider, I would definitely recommend Windscribe VPN if you’re looking for a free VPN that can get your torrenting, streaming, and browsing job done without any costs.

The fact that Windscribe VPN allows for an infinite number of simultaneous connections and provides a decent free edition with 10GB of monthly data is particularly wonderful.

Overall, the paid plan is also great. However, in most other respects, it falls short of other top VPNs.

Even though ExpressVPN is a little more expensive, I would actually suggest it instead because it is equally as good for streaming, has top-notch security and privacy features, operates in China, and offers a round-the-clock live chat service in New Zealand.

Windscribe VPN Alternatives for New Zealand Users

Following are the Windscribe alternative VPN services in New Zealand which are better in terms of speed and have more features.

ExpressVPN

ExpressVPN is based in the British Virgin Islands, which is a safe jurisdiction, not a member of the 14 Eyes Alliance. The VPN runs all of its servers on RAM-based infrastructure, and it has a strict no-logs policy audited by PwC.

ExpressVPN boasts a network of 3000+ servers in 94+ countries, covering 160 locations from which you can easily stream on your favorite platforms such as Netflix, BBC iPlayer, Hulu, Disney+, and more.

For more information, you can visit our ExpressVPN detailed guide.

NordVPN

NordVPN is based in the privacy-friendly Panama region with flexible data retention laws. The service offers compatible apps for all platforms, including Windows, Mac, Linux, Android, and iOS.

The provider offers a massive network of 5600+ servers in 59+ countries with gaming-optimized and streaming-optimized servers from which you can easily unblock foreign content on Netflix, Hulu, Disney+, BBC iPlayer, and more.

For more information, visit our NordVPN detailed guide.

Surfshark

Surfshark is a budget-friendly VPN service which is based in the Netherlands. Although the jurisdiction is in one of the 14 Eyes group, Surfshark assures users that none of their data is logged as the VPN has a strict no-logs policy which has been audited by Cure53.

The provider boasts a network of 3200+ servers in 65+ countries with RAM-based servers that offer blazing-fast speed so you can easily stream on Netflix, BBC iPlayer, Disney+, or Hulu with buffer-free experience.

For more information, redirect to our Surfshark VPN guide.

Windscribe VPN Review for New Zealand Users: FAQs

What countries are free on Windscribe?

Windscribe’s free version can only connect to servers in the United States, United Kingdom, Norway, Netherlands, Germany, France, Romania, Canada, Hong Kong, and Switzerland.

Is Windscribe free VPN safe Reddit in New Zealand?

Windscribe VPN has less complaints on Reddit. The VPN also has a subreddit where you can interact with the community for help and guidance.

Can Windscribe VPN be tracked in New Zealand?

Windscribe says, “We do not store any logs that can identify you.” The VPN doesn’t store connection logs, IP timestamps, session logs, or monitor your activity.

The only thing that Windscribe stores is when you last used its app so they can track the amount of bandwidth you’ve used.

Which is better NordVPN or Windscribe in New Zealand?

NordVPN beats Windscribe out with its network of 5600+ servers in 59+ countries. Other than that, it also has more features and a propriety protocol called NordLynx, which is superfast and blazing fast.

Was Windscribe hacked in New Zealand?

Yes, the Canadian-based Windscribe suffered a major security breach on June 21, 2021, when two of their servers in Ukraine went offline. The two servers were seized by Ukrainian authorities as part of their operation.

The authorities also obtained Windscribe’s private key, which allowed them to decrypt traffic from Windscribe users.

Does Windscribe sell your data in New Zealand?

No. Windscribe doesn’t log or track your online traffic or activity. And if they log nothing, there’s nothing to sell.

Why is Windscribe blocked in New Zealand?

If Windscribe is blocked, then it’s because the Windscribe application is failing to reach its server to log in. This can be caused by restrictive networks blocking connections. You can use these methods to start using Windscribe again:

  1. Navigate to Preferences -> Connection and then tick the box “Ignore SSL Errors.” Now try logging in again with your Windscribe account.
  2. Connect to a less restrictive network and then log in to your Windscribe app. Now connect to your previous network again and connect to a server.
  3. Disable any antivirus or firewall software on your computer.

How do I uninstall Windscribe in New Zealand?

  • Head to the installation folder of Windscribe. Usually, it is located in C:\Programs files or C:\Programs files(x86)
  • Find the Windscribe installer file and start uninstalling Windscribe.

How do I get unbanned from Windscribe in New Zealand?

For such cases, Windscribe asks users to submit a ticket to its support team, and it will help you recover your account. Another reason why you’re Windscribe VPN account got banned is maybe because of breaking Windscribe Terms of Service.

Why does my VPN disconnect automatically in New Zealand?

The reason your VPN disconnects automatically is likely that data packets are being lost or blocked between your device and the VPN server. There can be issues with your VPN app, router, or network connection.

How do I turn off Windscribe VPN in New Zealand?

  • Open the Windscribe app.
  • Click on the “Disconnect” button.

How do I logout of Windscribe on my laptop in New Zealand?

  1. Go to https://windscribe.com/login.
  2. Login with your VPN account.
  3. Under the “Security” section.
  4. Click on “Delete Sessions.”
  5. Click “Delete VPN Creds.”

This will force log out of your account from every device and end all VPN sessions.

How do I remove Windscribe from my Mac in New Zealand?

  1. Open the PowerMyMac app.
  2. Click the App Uninstaller button.

Can I share my Windscribe account in New Zealand?

Although Windscribe offers unlimited simultaneous connections, sharing your Windscribe account with other individuals is not allowed, and it goes against the Windscribe Terms of Service.

So sharing your account with other people can flag you automatically in Windscribe’s system, and you may end up getting your account banned.

Why is Windscribe not connecting in New Zealand?

The network you are on might be blocking the Windscribe connection. Try connecting to a Wi-Fi network or switching to your cellular data to check if the problem is solved.

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